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Ramaphosa address good news for SMEs

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President Cyril Ramaphosa’s first State of the Nation Address may motivate small businesses in South Africa to help economic growth by addressing unemployment, says PIETER BENSCH, Executive Vice President, Africa & Middle East at Sage.

Small & Medium Businesses in South Africa are likely to take inspiration from the upbeat tone of President Cyril Ramaphosa first State of the Nation Address and its positive outlook on how smaller businesses can play a major role in spurring economic growth and addressing the challenge of unemployment, says Pieter Bensch, Executive Vice President, Africa & Middle East at Sage.

“We are pleased to hear the new president of South Africa acknowledge that the growth of our economy will be sustained by small businesses,” says Bensch. “It is especially heartening to hear that he is committed to building a small business ecosystem that assists, nourishes and promotes entrepreneurs.”

“Entrepreneurship doesn’t happen in a vacuum – it is the result of collaboration between big business, government, business builders, universities and other stakeholders to build the skills, infrastructure and support systems entrepreneurs need to succeed.”

Bensch adds that the CEO Small Business Fund – which currently stands at R1.5 billion – is an outstanding example of how government and big business can work together to nurture entrepreneurship. “I was excited to hear that government is finalising a small business and innovation fund targeted at start-ups and that it also has plans to reduce the regulatory barriers for small businesses,” he says. “These sorts of interventions could help us to dramatically improve the success and survival rate of South Africa’s small and start-up businesses.”

President Ramaphosa tackled the burning crisis of youth unemployment when he mentioned the launch the Youth Employment Service initiative, which will place unemployed youth in paid internships in companies across the economy. “Skills in the ICT sector remain a challenge and big business must play a central role supporting government as far as possible through internships and learnerships. This, along with existing initiatives such as the Employment Tax Incentive, could play a major role in upskilling young South Africans – enabling youngsters to play a role in the digital economy, while supplying the skills every business needs to be globally competitive,” Bensch says.

Adds Bensch: “Our new President’s speech was pragmatic, but he also looked towards the future. Industry 4.0 is likely to change the skills employers will be looking for, how entire industries will operate, and the nature of work itself. It was great to hear President Ramaphosa talk about science, technology and innovation as opportunities for our country – we need to seize the chance to put South Africa right at the forefront of the digital industrial revolution if we are to unleash its full potential.”

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Legion gets a pro makeover

Lenovo’s latest Legion gaming laptop, the Y530, pulls out all the stops to deliver a sleek looking computer at a lower price point, writes BRYAN TURNER

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Gaming laptops have become synonymous with thick bodies, loud fans, and rainbow lights. Lenovo’s latest gaming laptop is here to change that.

The unit we reviewed housed an Intel Core i7-8750H, with an Nvidia GeForce GTX 1060 GPU. It featured dual storage, one bay fitted with a Samsung 256GB NVMe SSD and the other with a 1TB HDD.

The latest addition to the Legion lineup has become far more professional-looking, compared to the previous generation Y520. This trend is becoming more prevalent in the gaming laptop market and appeals to those who want to use a single device for work and play. Instead of sporting flashy colours, Lenovo has opted for an all-black computer body and a monochromatic, white light scheme. 

The laptop features an all-metal body with sharp edges and comes in at just under 24mm thick. Lenovo opted to make the Y530’s screen lid a little shorter than the bottom half of the laptop, which allowed for more goodies to be packed in the unit while still keeping it thin. The lid of the laptop features Legion branding that’s subtly engraved in the metal and aligned to the side. It also features a white light in the O of Legion that glows when the computer is in use.

The extra bit of the laptop body facilitates better cooling. Lenovo has upgraded its Legion fan system from the previous generation. For passive cooling, a type of cooling that relies on the body’s build instead of the fans, it handles regular office use without starting up the fans. A gaming laptop with good passive cooling is rare to find and Lenovo has shown that it can be achieved with a good build.

The internal fans start when gaming, as one would expect. They are about as loud as other gaming laptops, but this won’t be a problem for gamers who use headsets.

Click here to read about the screen quality, and how it performs in-game.

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Serious about security? Time to talk ISO 20000

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By EDWARD CARBUTT, executive director at Marval Africa

The looming Protection of Personal Information (PoPI) Act in South Africa and the introduction of the General Data Protection Regulation (GDPR) in the European Union (EU) have brought information security to the fore for many organisations. This in addition to the ISO 27001 standard that needs to be adhered to in order to assist the protection of information has caused organisations to scramble and ensure their information security measures are in line with regulatory requirements.

However, few businesses know or realise that if they are already ISO 20000 certified and follow Information Technology Infrastructure Library’s (ITIL) best practices they are effectively positioning themselves with other regulatory standards such as ISO 27001. In doing so, organisations are able to decrease the effort and time taken to adhere to the policies of this security standard.

ISO 20000, ITSM and ITIL – Where does ISO 27001 fit in?

ISO 20000 is the international standard for IT service management (ITSM) and reflects a business’s ability to adhere to best practice guidelines contained within the ITIL frameworks. 

ISO 20000 is process-based, it tackles many of the same topics as ISO 27001, such as incident management, problem management, change control and risk management. It’s therefore clear that if security forms part of ITSM’s outcomes, it should already be taken care of… So, why aren’t more businesses looking towards ISO 20000 to assist them in becoming ISO 27001 compliant?

The link to information security compliance

Information security management is a process that runs across the ITIL service life cycle interacting with all other processes in the framework. It is one of the key aspects of the ‘warranty of the service’, managed within the Service Level Agreement (SLA). The focus is ensuring that the quality of services produces the desired business value.

So, how are these standards different?

Even though ISO 20000 and ISO 27001 have many similarities and elements in common, there are still many differences. Organisations should take cognisance that ISO 20000 considers risk as one of the building elements of ITSM, but the standard is still service-based. Conversely, ISO 27001 is completely risk management-based and has risk management at its foundation whereas ISO 20000 encompasses much more

Why ISO 20000?

Organisations should ask themselves how they will derive value from ISO 20000. In Short, the ISO 20000 certification gives ITIL ‘teeth’. ITIL is not prescriptive, it is difficult to maintain momentum without adequate governance controls, however – ISO 20000 is.  ITIL does not insist on continual service improvement – ISO 20000 does. In addition, ITIL does not insist on evidence to prove quality and progress – ISO 20000 does.  ITIL is not being demanded by business – governance controls, auditability & agility are. This certification verifies an organisation’s ability to deliver ITSM within ITIL standards.

Ensuring ISO 20000 compliance provides peace of mind and shortens the journey to achieving other certifications, such as ISO 27001 compliance.

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