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QR Codes invading – even if you don’t know it

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Those strange little square barcodes now popping up everywhere represent a quiet rebirth of QR Codes, once left for dead, writes ARTHUR GOLDSTUCK.

A funeral director in Gauteng uses it to help mourners find the right funeral; a shopping mall in Cape Town employs it to help shoppers build wish lists for gifts; and across the country, it’s beginning to appear on business cards.

Its called a QR Code, which stands for Quick Response Code, but most people will know it as a square, barcode-like pattern seen at points of sale or in apps like  BlackBerry Messenger. The latter represented many South Africans’ first exposure to QR Codes, when it became the quickest way to add a friend on BBM.

The upcoming release of the Online Retail in South Africa 2015 study by World Wide Worx will shed light on the take-up of QR Codes, providing the first insight into one of the most mysterious emerging area of ecommerce: the QR Code.

In the past year, QR Codes have quietly gained new life as mobile apps like SnapScan roped it in for payments at small merchants, flea markets and the like.

By the end of 2014, more than 2,1-million South Africans were using QR Codes, even as a debate raged around the question, “Are QR Codes dead?” Of these, 1,1-million were male, with female users only marginally behind, at 1,04-million.

Mobile payment systems are quickly becoming mainstream, and it will be fascinating to see how the more mechanical systems like QR Codes compete. Ideally, there should be room for any system, with each one finding its ideal niche. But there are no certainties in a sector that is moving so fast.

One aspect of QR Codes that is achieving consensus is where it does NOT work. Billboards along a highway probably represent the single most bizarre category of QR Codes. They carry the assumption that motorists will activate a QR Code app on their phones, focus on the billboard and follow the relevant link that is opened, all in the time it takes to drive past the billboard.

Better examples abound. In the USA, Wal-Mart uses it in store to guide shoppers to virtual “pop-up stores” that exist for a specific promotion. In Germany, bus passengers use them to simplify route planning. In the United Kingdom, supermarkets use it to provide additional nutritional information on food – including an edible QR Code used on rice paper.

QR Code usage is strongly age-related, with 673 000 users in the peak age group of 25-34. In contrast, the 15-24 segment amounts to only 471 000, while 494 000 are aged from 35 to 44. A similar amount – 425 000 – makes up the 45-65 age group. Usage drops significantly with retirement age: the 65+ age group comprises 88 000 users.

qr code users

The report is based on primary research by technology market research leaders World Wide Worx, as well as collaboration with Ask Afrika, the leading market research organisation on the continent. Data from Ask Afrika’s Target Group Index (TGI), a research project with a sample of more than 15 000 respondents annually, will provide demographic and behavioural components of the report.

“TGI is a single-source database that provides brand and product consumption trends for South African consumers, coupled with detail around spending and retail shopping habits of South Africans that can be tracked over time,” says Andrea Rademeyer, CEO and founder of Ask Afrika. “It allows us to build benchmarks and currency data which are both reliable and up-to-date.”

World Wide Worx is partnering with Ask Afrika to refine the communications, electronics and technology elements of TGI, in order to produce the most detailed picture yet of the digital habits of South Africans. The TGI research is conducted in two six-month “waves” every year, with a nationally representative sample of more than 7500 respondents in each wave.

The resultant data will be included in World Wide Worx’s annual reports on Internet Access, Online Retail, Social Media and Online Banking in South Africa, among other. World Wide Worx will also collaborate with Ask Africa on a Digital Barometer, to provide a clear understanding of the digital evolution of the South African consumer.

* Online Retail in South Africa 2015 will be released in June 2015.

* Arthur Goldstuck is founder of World Wide Worx and editor-in-chief of Gadget.co.za. Follow him on Twitter on @art2gee, and subscribe to his YouTube channel at http://bit.ly/GGadgets

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Low-cost wireless sport earphones get a kickstart

Wireless earphone brands are common, but not crowdfunded brands. BRYAN TURNER takes the K Sport Wireless for a run.

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As wireless technology becomes better, Bluetooth earphones have become popular in the consumer market. KuaiFit aspires to make them even more accessible to more people through a cheaper, quality product, by selling the K Sport Wireless Earphones directly from its Kickstarter page

KuaiFit has an app by the same name which offers voice-guided personal training services in almost every type of exercise, from cardio to weight-lifting. A vast range of connectivity to third-party sensors is available, like heart rate sensors and GPS devices, which work well with guided coaching. 

The app starts off with selecting a fitness level: beginner, intermediate and advanced. Thereafter, one has the ability to connect with real personal trainers via a subscription to its paid service. The subscription comes free for 6 months with the earphones, and R30 per month thereafter. 

The box includes a manual, a USB to two USB Type B connectors, different sized soft plastic eartips and the two earphone units. Each earphone is wireless and connects to the other independently of wires. This puts the K Sport Wireless in the realm of the Apple Earpods in terms of connection style. 

The earphones are just over 2cm wide and 2cm high. The set is black with a light blue KuaiFit logo on the earphone’s button. 

The button functions as an on/off switch when long-pressed and a play/pause button when quick-pressed. The dual-button set-up is convenient in everyday use, allowing for playback control depending on which hand is free. Two connectivity modes are available, single earphone mode or dual earphone mode. The dual earphone mode intelligently connects the second earphone and syncs stereo audio a few seconds after powering on. 

In terms of connectivity, the earphones are Bluetooth 4.1 with a massive 10-meter range, provided there are no obstacles between the device and the earphones. While it’s not Bluetooth 5, it still falls into the Bluetooth Low Energy connection category, meaning that the smartphone’s battery won’t be drastically affected by a consistent connection to the earphones. The batteries within the earphones aren’t specifically listed but last anywhere between 3 and 6 hours, depending on the mode. 

Audio quality is surprisingly good for earphones at this price point. The headset style is restricted to in-ear due to its small design and probable usage in movement-intensive activities. As a result, one has to be very careful how one puts these earphones, in because bass has the potential of getting reduced from an incorrect in-ear placement. In-ear earphones are usually notorious for ear discomfort and suction pain after extended usage. These earphones are one of the very few in this price range that are comfortable and don’t cause discomfort. The good quality of the soft plastic ear tip is definitely a factor in the high level of comfort of the in-ear earphone experience.

Overall, the K Sport Wireless earphones are great considering the sound quality and the low price: US$30 on Kickstarter.

Find them on Kickstarter here.

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Taxify enters Google Maps

A recent update to Taxify now uses Google Maps which allows users to identify their drivers, find public transport and search for billing options.

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People planning their travel routes using Google Maps will now see a Taxify icon in the app, in addition to the familiar car, public transport, walking and billing options.

Taxify started operating in South Africa in 2016 and as of October 2018 operates in seven South African cities – Johannesburg, Ekurhuleni, Tshwane, Cape Town, Durban, Port Elizabeth and Polokwane.

Once riders have searched for their destination and asked the app for directions, Google Maps shares the proximity of cars on the Taxify platform, as well as an estimated fare for the trip.

If users see that taking the Taxify option is their best bet, they can simply tap on the ‘Open app’ icon, to complete the process of booking the ride. Customers without the app on their device will be prompted to install Taxify first.

This integration makes it possible for users to evaluate which of the private, public or e-hailing modes of transport are most time-efficient and cost-effective.

“This integration with Google Maps makes it so much easier for users to choose the best way to move around their city,” says Gareth Taylor, Taxify’s country manager for South Africa. “They’ll have quick comparisons between estimated arrival times for the different modes of transport, as well as fares they can expect to pay, which will help save both time and money,” he added.

Taxify rides in Google Maps are rolling out globally today and will be available in more than 15 countries, with South Africa being one of the first countries to benefit from this convenient service.

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