The woman in the regal red dress and gold turban cuts a dramatic figure as she sweeps through the halls of the Fira Gan Via expo centre in Barcelona, Spain. She stands out in sharp contrast to thousands of hipsters in hoodies and businessmen in dark suits thronging the halls. But she is on a mission that will bring true relevance to the work of many of these conference delegates
She is Sara Anyang Agbor, Commissioner for HR, Science & Technology at the African Union Commission. Agbor is at the VMworld cloud conference to sign a memorandum of understanding with the event hosts, VMware. They are formalising a shared commitment to developing the next generation of digital leaders in Africa in a project called Virtualise Africa.
When Agbor began her career as as a lecturer in the Department of English at the University of Yaounde in Cameroon in the early 2000s, the last thing she worried about was technological infrastructure. But fast forward a decade and a half, and she talks of little else.
Agbor is passionate about preparing Africa’s youth for the future. Her focus is still on education, but she discusses it in terms far removed from her PhD in English literature.
“Nelson Mandela said it very well, that education is the greatest weapon that can transform the world, but what kind of education are we talking about?” she poses the question after signing the memorandum.
“We’re talking about the education that can lead to the future of work. It is no longer about us having degrees in history and degrees in English, etcetera. It is no longer important for kids to go to school, just for the sake of going to school and having certificates. It is very important for them to go to school that will give them jobs so that they can become job creators, rather than job seekers.”
To that end, VMware will work with the African Union to bring to the continent the VMware IT Academy, a network of educational institutions that provides students with access to learning certification opportunities and hands-on lab experiences with VMware technologies.
VMware is the world’s leading developer of software for managing data centres and businesses’ adoption of cloud computing, generally referred to as virtualisation. It is a strategic partner of cloud giants like Amazon Web Services, Microsoft and Oracle, which are all setting up data centres in South Africa, and creating thousands of jobs across the continent. As such, VMware technology skills and certification represent a direct path into careers that are tailor-made for the digital revolution sweeping the world.
Everline Wangu Kamau-Migwi, channel lead for VMware in East Africa, responsible for setting up the VMware IT Academy in the region, says that the agreement is an outcome of the company’s quest to use “technology as a force for good”.
“We asked how we as VMware can play a role in bridging the digital skills in in the African continent,” she says. “Hence Virtualise Africa was born, with a key mandate around education. We’ve partnered with learning institutions, starting with universities, a little over 30 in Africa, where we are now giving them material, learning resources, and labs, and they’re able to access this using a methodology called ‘train the trainer’.
“It focuses on the faculty, on the staff, for sustainability of the program within the learning institutions. Appreciating the fact that VMware virtualisation is the core of cloud computing, this is a technology that is well-appreciated across Africa. But we find that we are not moving at the pace we need to, especially in the adoption of emerging technologies, because we don’t have those skills.
“VMware also has a huge ecosystem with both a partner and customer ecosystem. So we looked at how we can leverage this ecosystem and ensure that those students who are graduating are able to innovate, are employable, and can be enterprising while doing that.”
Globally, around 550 institutions are part of the programme, with the University of South Africa the first in this country coming on board. VMware also supplies licenses to several thousand institutions around the world to teach the curriculum with its products and solutions.
Enter the African Union. It has 55 member states, and the bulk of their populations are youths.
“We call it a demographic asset,” says Agbor. “But this demographic asset can also be a demographic liability or a demographic time bomb, if we did not put in place the right resources to capture the mind of the African youth. Over 200 million African youth are unemployed. Many have certificates, but they do not have a job.
“As a result, there is no dream, there is no hope. So now they migrate, looking for the European dream, the Canadian dream or the American dream. But there is an African dream.”
Read more about the AU’s agenda for 2063.
TikTok takes on COVID-19
The fastest growing social media platform in the world has also become an epicenter of public education about the coronavirus, attracting more than 30-billion views, writes ARTHUR GOLDSTUCK
The young have been getting a bad rap for wanting to party on while COVID-19 sends the world into lockdown. But a different movie is playing itself out on the social platform that is growing fastest among teenagers: TikTok.
Awareness campaigns by TikTok itself, collaboration with the International Red Cross, and spontaneous videos made by TikTok creators have combined into a barrage of information, education, awareness and social consciousness around the coronavirus.
Both globally and in South Africa, TikTok’s COVID-19 campaigns have gone viral.
The local #HayiCorona challenge, designed to remind people not to touch their face and wash hands regularly, has passed 1.5-million views. The TikTok collaboration with the International Red Cross, the #WashingHands challenge, has passed 12.6-million views.
One of the best-known participants in these challenges is the past year’s icon of South African talent, the Ndlovu Youth Choir, took up the global challenge with a 20-second hand-washing video. It put together a performance that brings tremendous energy to what can be a clichéd message, and ends with a punt for the Department of Health’s WhatsApp information service. The video can be viewed below.
“On a global scale, TikTok also partnered with the World Health Organization (WHO) to ensure that, while creators are still having fun and expressing themselves on the platform, they stay informed with COVID-19 information coming from a reliable source,” a TikTok spokesperson told us. “Through the partnership, the WHO has created an informational page on TikTok that offers information to curb the spread of the coronavirus as well as dispelling myths.”
The page can be viewed at https://vm.tiktok.com/GHTEGf
TikTok has hosted a number of livestreams with WHO experts, attracting users from more than 70 countries, tuning in for live question and answer sessions. It has also introduced labels on coronavirus-related videos, to point users to trusted information. Resources are also offered directly in the app and in a dedicated COVID-19 section of TikTok’s Safety Center, at https://www.tiktok.com/safety/resources/covid-19.
If users simply want to explore videos on the topic, they can search via the #coronavirus hashtag, or click on https://vm.tiktok.com/swKbn4. The hashtag has had an astonishing 33.8-billion views, indicating the scale of activity and interest around the topic on the platform.
Read more on the next page about how South Africans have embraced the campaign.
On World Backup Day: backup, backup, backup
It was World Backup Day yesterday, 31 March, at a time when business continuity is threatened as never before. That makes calls for protecting email and defending against ransomware all the more urgent.
The global coronavirus pandemic has brought into stark relief many organisations’ lack of business continuity plans and policies. With more than two billion people around the globe in forced lockdown in wide-ranging government efforts to stem the tide of infections, an unprecedented number of employees are working remotely.
This interruption to the normal way of work is precisely what an effective and resilient business continuity strategy should plan for, says Heino Gevers, cybersecurity specialist at Mimecast.
“Companies need uninterrupted access to critical business applications during times of disruption, including safe and secure web and email access for workers that are now operating outside the normal perimeters of the organisation,” he says. “In addition, comprehensive backup and archiving solutions should be ready to restore access to critical business applications should there be any unplanned downtime to ensure continuity until the crisis passes.”
According to Gevers, the current global crisis is likely to push business continuity up the list of priorities for many organisations that have been disrupted by the effects of the coronavirus.
“Organisations are facing new challenges to their productivity; for example in terms of technical support. If a remote user is infected with malware or ransomware, how does the IT team restore that device or do any remediation without being able to physically access it?”
Gevers advises that organisations implement tools that enhances the data protection capabilities of commonly-used tools such as Office365 and can leverage archived data to provide quick recovery of email data in the event of accidental loss, malicious attacks or technical failure.
“As adoption of cloud-based business applications grow in the wake of forced lockdowns around the globe, companies need to ensure they have the tools to recover in any situation,” he says. “This includes a data management strategy that combines archiving, backup and data protection capabilities to allow for quick restoration of critical systems and applications in the event of disruption.”
Jasmit Sagoo, head of technology at Veritas for the United Kingdom and Ireland, warns that this is a golden age for cybercriminals looking for ransomware opportunities.
“As the global cost of ransomware continues to grow, this World Backup Day,
Veritas is saying: ‘don’t pay up, back up!’,” he says. “Ransomware is
said to generate an estimated annual revenue of $1 billion a year, and
companies who are not consistent in backing up their data are allowing
criminals to line their pockets.
“Ransomware attacks exist only because some businesses can’t survive unless the hackers give them back their data. So, the key to survival is removing that reliance and being able to regain access to data, without engaging with the cybercriminals. The best way to do that is with a sound backup strategy.
“Sagoo advises organisations to create isolated, offline backup copies of their data to keep it out of reach of any attackers. They then need to proactively monitor and restrict backup credentials, while running backups frequently to shrink the risk of potential data loss. Businesses should also test and retest their ransomware defences regularly.
“Ransomware strikes without warning and it doesn’t discriminate between its targets – it can happen to any organisation, large or small. Despite their best efforts, most companies will fall to at least one attack. What distinguishes one victim from another is the ability to bounce back, which ultimately depends on its backup strategy.
“When ransomware hits, organisations that aren’t prepared often feel helpless to do anything other than to submit to their attacker’s demands. That’s why we’re urging all businesses to use World Backup Day as a catalyst to get ahead of the situation and get their data protected.”