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Improving how a city moves

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Whether you’re in Ghana where the trotos’s are, on a jitney in the Philippines or in a sometimes ironically named ‘car rapide’ in Senegal, there’s no escaping the fact that informal transport exists in every major city in the world. Even more intriguingly, the innovation and agility displayed in these emerging markets have begun to influence the way developed transport systems in the USA and Europe alike – in a concept called “Mobility-as-a-Service”. 

The latest review of Cape Town’s Comprehensive Integrated Transport Plan (CITP) estimated that there were about 23 758 minibus taxi vehicles registered as of May 2015.  This mode of informal transport provide connections between various origin and destination pairs within the City, and it is estimated that there are around 800 routes carrying approximately 556 720 passengers per day. Due to the informal nature of their services, it is difficult to know exactly how many routes or passengers are utilizing this type of mode, and therefore it is very difficult to plan or regulate this mode – until now.

On 15 May innovative mobility startup GoMetro, domiciled in South Africa, announced it is partnering with international technology distribution and development firm, GMG Technology, domiciled in Mauritius, to launch the transport mapping and data collection platform, GoMetro Pro, to the global markets through a distribution, product development and internationalization agreement. 

“Thanks to our partnership with GMG Technology and their deep experience and know-how in the distribution and development of enterprise software for the international market, GoMetro Pro has a self-service platform – so users anywhere in the world can log in and build their own projects themselves,” says CEO and GoMetro founder Justin Coetzee. ​

“GMG Technologies focuses on bringing innovative technology to the global market and enhancing these technologies through further development to bring maximum value to our customers, our partnership with GoMetro is a perfect illustration of this and we are very excited about the incredible work done so far. This technology will have a very real impact on the way cities are planned, companies organize staff movements and how people run their daily lives. We are proud to be part of this and we will continue to work together to keep adding more value to the platform.’ Says Richard Dewing, Director of GMG Technologies.

“Better data management from something like the GoMetro Pro app leads to better regulation, which leads to better licensing and planning. This in turn leads to better operations and better passenger information available, which means better revenues and profits for the owners. Everybody wins,” said Coetzee. Because the system works with the data that’s there on the ground, no matter how chaotic, you can turn any unscheduled, highly informal transport system in any country into one that’s scheduled, on-demand and thus convenient, and fully operational in real time. It may well be the great equalizer of public transport systems worldwide, lessening the gap between ‘developing’ and ‘developed’ with just one platform. 

What sets GoMetro as a platform apart is both the sheer amount of data it creates – more than 500 000 kilometers, which is more than 11 trips around the Earth – as well as the accuracy and rapid deployment of onboard vehicle survey methodology. “The Onboard Surveys are critical – it’s the only application that collects all the information you need to profile a route, a vehicle and a passenger at the same time on any transport network, providing unprecedented data on urban mobility,” explains Coetzee. The result is a grassroots approach that tells researchers on the ground, current information about a route and transport method as experienced by passengers and drivers alike.

Recently Transitec, an international transport planning firm, together with France’s Agence Française de Développement, used GoMetro Pro to do onboard data collection in Tunis for their transport systems. Comprehensive data was able to be harvested from 25 stations throughout the city, using GPS tracking and economical analysis. More than 50 routes and 6 kilometers’ worth of data were harvested across multiple vehicles, as well as the ‘mapping’ of both drivers and passengers using qualitative interviews, cellphones, mappers and other technology to get authentic on-the-street information. Rollout and implementation of system improvements and upgrades were ready in just four short weeks, meaning that all that was required was police authorization, and the Tunisian government had a new and improved way for busses to move in just a month. 

GoMetro Pro will create a wealth of data and the means to put it to use – not just for civil engineers or town planning authorities, but anyone who downloads the rider app. Even better, people worldwide will have access immediately. “The software will be available globally from 15 May to be used by anyone who downloads the app, whether they are in Eastern Europe, Africa, Latin America or anywhere else in the world where informal transport networks are dominant” promised Coetzee.

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Legion gets a pro makeover

Lenovo’s latest Legion gaming laptop, the Y530, pulls out all the stops to deliver a sleek looking computer at a lower price point, writes BRYAN TURNER

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Gaming laptops have become synonymous with thick bodies, loud fans, and rainbow lights. Lenovo’s latest gaming laptop is here to change that.

The unit we reviewed housed an Intel Core i7-8750H, with an Nvidia GeForce GTX 1060 GPU. It featured dual storage, one bay fitted with a Samsung 256GB NVMe SSD and the other with a 1TB HDD.

The latest addition to the Legion lineup has become far more professional-looking, compared to the previous generation Y520. This trend is becoming more prevalent in the gaming laptop market and appeals to those who want to use a single device for work and play. Instead of sporting flashy colours, Lenovo has opted for an all-black computer body and a monochromatic, white light scheme. 

The laptop features an all-metal body with sharp edges and comes in at just under 24mm thick. Lenovo opted to make the Y530’s screen lid a little shorter than the bottom half of the laptop, which allowed for more goodies to be packed in the unit while still keeping it thin. The lid of the laptop features Legion branding that’s subtly engraved in the metal and aligned to the side. It also features a white light in the O of Legion that glows when the computer is in use.

The extra bit of the laptop body facilitates better cooling. Lenovo has upgraded its Legion fan system from the previous generation. For passive cooling, a type of cooling that relies on the body’s build instead of the fans, it handles regular office use without starting up the fans. A gaming laptop with good passive cooling is rare to find and Lenovo has shown that it can be achieved with a good build.

The internal fans start when gaming, as one would expect. They are about as loud as other gaming laptops, but this won’t be a problem for gamers who use headsets.

Click here to read about the screen quality, and how it performs in-game.

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Serious about security? Time to talk ISO 20000

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By EDWARD CARBUTT, executive director at Marval Africa

The looming Protection of Personal Information (PoPI) Act in South Africa and the introduction of the General Data Protection Regulation (GDPR) in the European Union (EU) have brought information security to the fore for many organisations. This in addition to the ISO 27001 standard that needs to be adhered to in order to assist the protection of information has caused organisations to scramble and ensure their information security measures are in line with regulatory requirements.

However, few businesses know or realise that if they are already ISO 20000 certified and follow Information Technology Infrastructure Library’s (ITIL) best practices they are effectively positioning themselves with other regulatory standards such as ISO 27001. In doing so, organisations are able to decrease the effort and time taken to adhere to the policies of this security standard.

ISO 20000, ITSM and ITIL – Where does ISO 27001 fit in?

ISO 20000 is the international standard for IT service management (ITSM) and reflects a business’s ability to adhere to best practice guidelines contained within the ITIL frameworks. 

ISO 20000 is process-based, it tackles many of the same topics as ISO 27001, such as incident management, problem management, change control and risk management. It’s therefore clear that if security forms part of ITSM’s outcomes, it should already be taken care of… So, why aren’t more businesses looking towards ISO 20000 to assist them in becoming ISO 27001 compliant?

The link to information security compliance

Information security management is a process that runs across the ITIL service life cycle interacting with all other processes in the framework. It is one of the key aspects of the ‘warranty of the service’, managed within the Service Level Agreement (SLA). The focus is ensuring that the quality of services produces the desired business value.

So, how are these standards different?

Even though ISO 20000 and ISO 27001 have many similarities and elements in common, there are still many differences. Organisations should take cognisance that ISO 20000 considers risk as one of the building elements of ITSM, but the standard is still service-based. Conversely, ISO 27001 is completely risk management-based and has risk management at its foundation whereas ISO 20000 encompasses much more

Why ISO 20000?

Organisations should ask themselves how they will derive value from ISO 20000. In Short, the ISO 20000 certification gives ITIL ‘teeth’. ITIL is not prescriptive, it is difficult to maintain momentum without adequate governance controls, however – ISO 20000 is.  ITIL does not insist on continual service improvement – ISO 20000 does. In addition, ITIL does not insist on evidence to prove quality and progress – ISO 20000 does.  ITIL is not being demanded by business – governance controls, auditability & agility are. This certification verifies an organisation’s ability to deliver ITSM within ITIL standards.

Ensuring ISO 20000 compliance provides peace of mind and shortens the journey to achieving other certifications, such as ISO 27001 compliance.

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