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How visibility fights hackers

Despite the increase of high-profile security attacks, many local companies are not doing enough to secure themselves. SAURABH KUMAR, MD at In2IT, says that companies need to take note of these attacks and make sure they have adequate security measures in place.

The news lately has been full of reports of high-profile attacks on large organisations aimed at compromising or stealing sensitive customer information. Despite the increase in prevalence of data breaches, the majority of enterprises in South Africa are simply not doing enough to prevent these attacks. A prevailing attitude of “it won’t happen to us” typically results in less than adequate protection. The reality is however that with increased connectivity, anyone can access data over the Internet if it is not protected adequately. In order to protect themselves from the often-significant consequences of data breaches and data loss, organisations need to heed warnings and take data security far more earnestly. It is essential to ensure that identity and access management are in place. In addition, creating visibility is essential not only in preventing intrusions but also in detecting them as early as possible and mitigating negative effects.

Within any large enterprise, there are numerous ways that a security intrusion might take place, from a highly sophisticated attack right down to something as simple as human error. Visibility is therefore key to successful security, not only for preventing intrusion, but also to alleviate its negative effects. Without visibility, organisations will have no way of knowing that a breach or other security event has occurred. As a result, lack of visibility results in breaches that go unnoticed for months, giving cyber criminals plenty of time to steal valuable and sensitive information. Intrusion detection is a critical element of any organisation’s security protocol.

The flip side of the coin is intrusion prevention, which is a more proactive approach whereby various software solutions are implemented to detect breaches as they occur and effectively prevent them from infiltrating into an organisation. Identity and access management is a critical component of intrusion prevention, as with any large enterprise the majority of security threats originate from within. Organisations need to have clear roles defined with regards to governing access to data as well as to track and audit any changes to data. This ensures that all access to all data is thoroughly documented, and it is possible to pinpoint where security threats originate in an organisation. This in turn also assists with improving visibility, which is the starting point for all other security initiatives such as the ability to disable infected devices and remove access permissions from compromised accounts.

While the majority of prominent cyber attacks have occurred within global organisations, this does not mean local companies are safe from the threat. The Internet has resulted in the world as a whole becoming more connected and intertwined than ever before, and South African organisations are therefore at just as much risk as their international counterparts. Furthering this challenge, trends such as the cloud, mobility and social media, which have all become integrated with internal IT, have complicated matters and made it more important than ever to monitor access, secure devices and ensure permissions are up to date and are removed when no longer required. These are all aspects of identity and access management, a vital tool in the cyber and data security landscape.

One sector in South Africa that is ahead of the curve when it comes to adoption of these solutions is financial services. The major banks utilise identity and access management solutions to develop role-based access to relevant applications. These solutions not only prevent unauthorised access but also create a complete audit trail of any access attempts, instantly alerting relevant parties if a breach is attempted or occurs. Other organisations need to take the example set by financial services and apply the correct solutions for their industry and requirements.

When it comes to security solutions including identity and access management, there are packaged software systems that can be implemented so that enterprises do not have to develop solutions from the ground up. It is also possible to access managed services that can help to ensure a smooth roll out and that organisations configure their security effectively. In order to ensure the solution meets the organisations expectations it is essential to firstly understand existing security policies and processes, and then map them to the solutions that are available. The chosen solution must align with security and access policies which organisation have already put into place.

Choosing between insourcing and outsourcing these services is a decision that depends entirely on the organisation’s needs, requirements and infrastructure. A dynamic and experienced service provider can assist here to ensure the right balance is obtained for optimal protection given these criteria.

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3D printed room-service? Visit the hotel of tomorrow

To mark its 100th birthday, Hilton predicts the trends that will change travel and hospitality in the next 100 years.

Intergalactic getaways, fast-food nutrient pills, 2-3 hour working days and adaptable, personalised rooms that can transport guests everywhere from jungles to mountain ranges. These are some of the predictions for the next 100 years that the Hilton hotel group has put together in celebration of its 100th anniversary.

In a report supported by expert insight from the fields of sustainability, innovation, design, human relations and nutrition, findings reveal the impact of the growing sophistication of technology and climate change on the hotel industry in the future.

Key predictions for the hotel of the future include:

Personalisation is King

  • Technology will allow every space, fitting and furnishing to continuously update to respond to an individual’s real-time needs – the Lobby will conjure up anything from a tranquil spa to a buzzy bar, giving every guest the perfect, personal welcome
  • From temperature and lighting, to entertainment and beyond, microchips under the skin will enable us to wirelessly control the setting around us based on what we need, whenever we need it

The Human Touch

  • In a world filled with Artificial Intelligence, human contact and the personal touch will be more critical and sought after than ever
  • Technology will free up time for hotel staff to focus on what matters most: helping guests to connect with one another and building memorable moments

‘Sustainable Everything’ – The Role of Responsibility

  • Only businesses that are inherently responsible will survive the next century
  • Sustainability will be baked into everything about a hotel’s design – from weather-proofed domes, to buildings made from ocean-dredged plastic
  • Hotels will act as the Town Hall of any community, managing local resources and contributing to the areas they serve with community-tended insect farms and vertical hydroponic crop gardens

Menu Surprises and Personalisation

  • Our diets will include more plant-based recipes and some surprising sources of protein – Beetle Bolognese, Plankton Pies and Seaweed Green Velvet Cake will be menu staples!
  • Decadent 3D-printed dinners and room service will provide unrivalled plate personalisation
  • Chefs will be provided with biometric data for each guest, automatically creating meals based on preferences and nutritional requirements

Futuristic Fitness and Digital Detoxes

  • Outswim a virtual sea turtle in the pool, or challenge yourself to climb the digital face of Mount Everest, your exercise routine will be as unique as you are. What’s more, exercise energy generated from workouts will be used to power the hotel, providing a zero-impact, circular system. Guests could even earn rewards based on reaching workout targets
  • Pick up where you left off with trackable workouts and holographic personal trainers
  • Offline will be the new luxury as we seek to find moments of tech-free time

“Since its inception in 1919, Hilton has pioneered the hospitality industry, introducing first-to-market concepts such as air-conditioning and in-room televisions. Last year, Hilton also became the first hospitality company to set science-based targets to reduce its environmental impact,” said Simon Vincent, EVP & President, EMEA, Hilton. “We enter our second century with the same commitment to innovation, harnessing the power of our people and technology to respond to guest demands. Our research paints an exciting future for the hospitality industry, highlighting the growing importance of human interaction in an increasingly tech-centric world.”

Futurologist Gerd Leonhard said: “In 2119 we will still be searching for unique experiences, but they will be more personalised than ever. As technology shapes our lives we will seek out moments of offline connection with others, including hotel team members who will help us truly get what we need from our stays. 100 years from now hotels will have to create opportunities to converse, collaborate and connect, delivering moments that matter, individually, to each and every guest.”

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Gadget ed to chair Digital Council

Specialist financial services provider Sasfin Bank has established a Digital Advisory Council to provide the market with industry-leading expertise and insights on trends shaping the use of technology in financial services.

Digitalisation is one of the most powerful forces for change shaping Finance today. This has turned Fintech into one of the most vibrant sectors in both information technology and among start-ups, generating billions of dollars in investment and development globally. The South African fintech space is dynamic, and Sasfin is playing a leading role in the transformation of local financial services and the resulting enhancement of customer experiences.

“We have been investing in fintech development in-house and acquiring or integrating fintech start-ups,” says Sasfin CEO Michael Sassoon. “Over the last year we have built further digital offerings, integrated via APIs into leading businesses and invested in fintechs. We built and launched B\\YOND, an innovative digital business banking platform and SWIP, a digital wealth and investing platform. We have invested in Payabill, an online SME lender and DMA, a digital trading platform. We recently announced our alliance banking relationship, leveraging open banking, with Hello Paisa to offer seamless banking to the unbanked. We feel that there is a huge opportunity to improve the experience of South African businesses and savers through using technology. We have therefore created an independent forum to assess how to even better improve financial services for South Africans by leveraging the digital economy.”

Arthur Goldstuck, founder of high-tech research consultancy World Wide Worx, editor-in-chief of Gadget, and a globally respected technology analyst has accepted Sasfin’s invitation to head up the Sasfin Digital Advisory Council, an independent think tank that will help Sasfin and its clients decipher the fintech present and future.

“The Sasfin Digital Advisory Council is broader than providing only the bank with a source of insight on how digital services are evolving and lessons from across the world,” said CEO Michael Sassoon. “Sasfin has been involved in fintech investing for many years and we are leveraging this experience as well as the experience of independent experts such as Arthur to provide insights and guidance to interested stakeholders in this space.”

The team appointed to the Digital Advisory Council is being selected for the breadth and range of knowledge they would bring to the table, with further appointments to the Council being announced soon.  There will also be room for the Council to co-opt specialist expertise as it is required.

Goldstuck, who has been covering the fintech sector as an analyst, commentator and columnist for many years, says he sees the role as a welcome challenge.

“There has been a long-standing need for a clear understanding of the impact being made by fintech today, and the exponential change it will cause tomorrow,” said Goldstuck. “My role will be, partly, to curate the wide spectrum of fintech and digitalisation knowledge and insights that the members will bring to the Digital Advisory Council, and help create scenarios that businesses and policymakers may use to navigate the future – both inside and outside Sasfin.”

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