Epson recently presented at the Healthcare Innovation Summit where delegates discussed the value of technology in improving healthcare. HUGH DAVIES, Business Development Manager at Epson South Africa, highlighted various tools which can support healthcare professionals.
A hospital or clinic is as much a business environment as any other type of company, with a team of administrators providing invaluable support to the professionals at the coalface of delivering the best possible healthcare.
There are numerous print, projection, scanning and disc-producing solutions that help health professionals achieve greater efficiencies in their tasks, whether it’s labeling medication clearly in a dispensary, quickly writing X-ray images to a cost-efficient CD rather than making patients wait for films to develop, or using interactive projectors to enhance the efficacy of skills development and training.
When it comes to providing support for the administration teams, technology is available to help them boost efficiency, save time, increase their effectiveness, and comply with legislative requirements around patient confidentiality and the secure storage of data.
Hugh Davies, business development manager at Epson South Africa understands the challenges facing the support teams in clinical environments, including IT and technical issues, finance processes and controls, and providing administration support to doctors, nurses and allied healthcare professionals. “Administrative staff are tasked with activities as diverse as stock control, tracking patient data and keeping it secure, and invoicing and income collection, while finance teams need quick and effective reporting mechanisms to ensure the long-term sustainability of the healthcare facility.
“Choosing the right technology to support administration processes provides clarity on costs, allows for better accuracy and helps administrators comply with the complex legislative requirements around protecting patient data, such as the Protection of Private Information Act,” Davies continues.
Protect personal data
Medical environments need to choose printing and scanning equipment that keeps confidential data protected and away from unauthorised eyes, with on-demand identification and privacy controls giving auditable access to patient data.
Keep costs under control
In a clinical environment, keeping costs under control allows for the focus to be kept on providing the best possible healthcare. Every cent counts, and procurement and finance teams need to seek out the printing solutions that offer the lowest total cost of ownership, and that can be trusted to incur predictable (rather than unexpected) costs in the future. Choosing printers that produce high-legibility, clearly colour-coded labels means that reprints are a thing of the past, while choosing devices that integrate easily with legacy systems without leading to unexpected hardware costs makes good business sense. Epson’s Replaceable Ink Pack System (RIPS) printers, for example, can print up to 75,000 pages without an ink refill – and the device gives you fair warning when it’s time to order new ink.
Make electronic records easy
While it seems there will always be a place for paperwork in the daily running of a ward and of a hospital, when the patient is discharged it makes good sense to digitise their data and store it safely. Password protected scanners and Discproducers allow administrators to scan documents and write data to discs, which can be safely stored for up to 50 years making it ideal for long term archiving.
Rural is no longer remote
Remote healthcare facilities often don’t have access to specialist insights, and time is of the essence in seeking an expert opinion to ensure the most appropriate treatment in an emergency or unusual case. However, a combination of interactive short-throw projectors and a WiFi connection in the remote location and in the specialist’s office allows voice and visual collaboration in real time, with the potential to capture notes made during the discussion and send them digitally during or immediately after the consultation for reference during treatment.
“Administrative staff seldom get the recognition for the role they play in supporting sick and unwell – but having the right equipment to play their vital role certainly makes it easier to keep their healthcare facility running efficiently, cost-effectively, and in line with all legislative requirements,” says Davies. “Installing the right equipment to do the job makes good sense, whether you’re a stock controller, a book-keeper, a radiology secretary, or the head of the hospital’s information technology team – all the people that make it possible for the medical professionals to fulfil their duties effectively.”
How we use phones to avoid human contact
A recent study by Kaspersky Lab has found that 75% of people pick up their connected device to avoid conversing with another human being.
Connected devices are becoming essential to keeping people in contact with each other, but for many they are also a much-needed comfort blanket in a variety of social situations when they do not want to interact with others. A recent survey from Kaspersky Lab has confirmed this trend in behaviour after three-quarters of people (75%) admitted they use a device to pretend to be busy when they don’t want to talk to someone else, showing the importance of keeping connected devices protected under all circumstances.
Imagine you’ve arrived at a bar and you’re waiting for your date. The bar is busy, and people are chatting all around you. What do you do now? Strike up a conversation with someone you don’t know? Grab your phone from your pocket or handbag until your date arrives to keep yourself busy? Why talk to humans or even make eye-contact with someone else when you can stare at your connected device instead?
The truth is, our use of devices is making it much easier to avoid small talk or even be polite to those around us, and new Kaspersky Lab research has found that 72% of people use one when they do not know what to do in a social situation. They are also the ‘go-to’ distraction for people even when they aren’t trying to look busy or avoid someone’s eye. 46% of people admit to using a device just to kill time every day and 44% use it as a daily distraction.
In addition to just being a distraction, devices are also a lifeline to those who would rather not talk directly to another person in day-to-day situations, to complete essential tasks. In fact, nearly a third (31%) of people would prefer to carry out tasks such as ordering a taxi or finding directions to where they need to go via a website and an app, because they find it an easier experience than speaking with another person.
Whether they are helping us avoid direct contact or filling a void in our daily lives, our constant reliance on devices has become a cause for panic when they become unusable. A third (34%) of people worry that they will not be able to entertain themselves if they cannot access a connected device. 12% are even concerned that they won’t be able to pretend to be busy if their device is out of action.
Dmitry Aleshin, VP for Product Marketing, Kaspersky Lab said, “The reliance on connected devices is impacting us in more ways than we could have ever expected. There is no doubt that being connected gives us the freedom to make modern life easier, but devices are also vital to help people get through different and difficult social situations. No matter what your ‘connection crutch’ is, it is essential to make sure your device is online and available when you need it most.”
To ensure your device lifeline is always there and in top health – no matter what the reason or situation – Kaspersky Security Cloud keeps your connection safe and secure:
· I want to use my device while waiting for a friend – is it secure to access the bar’s Wi-Fi?
With Kaspersky Security Cloud, devices are protected against network threats, even if the user needs to use insecure public Wi-Fi hotspots. This is done through transferring data via an encrypted channel to ensure personal data safety, so users’ devices are protected on any connection.
· Oh no! I’m bored but my phone’s battery is getting low – what am I going to do?
Users can track their battery level thanks to a countdown of how many minutes are left until their device shuts down in the Kaspersky Security Cloud interface. There is also a wide-range of portable power supplies available to keep device batteries charged while on-the-go.
· I’ve lost my phone! How will I keep myself entertained now?
Should the unthinkable happen and you lose or have your phone stolen, Kaspersky Security Cloud can track and protect your device from data breaches, for complete peace of mind. Remote lock and locate features ensure your device remains secure until you are reunited.
Five key biometric facts
Due to their uniqueness, fingerprints are being used more and more to quickly identify and ensure the security of customers. CLAUDE LANGLEY, Regional Sales Manager, for Africa at HID Global Biometrics, outlines five facts about the technology.
How many times in a day are you expected to identify yourself? From when you arrive at work you are required to sign in, visiting your bank, receiving healthcare services… The list is endless. When a system knows who you are, you are able to do any number common, everyday activities. Your identity is unique and precious. It is also easily stolen and the target of many hackers across the globe. Technology is constantly evolving alongside the criminal element, always looking for ways to protect data and identity. One such solution happens to be biometrics and it is rapidly gaining traction in our increasingly complex modern world.
Reliable, secure and fundamentally YOU, unique biometric traits such as fingerprints are being used by banks, enterprises and consumers to verify identity. Biometric solutions offer significant identity protection because they use unique biological details to ensure an account is only accessed by the account holder, a door only opened by the owner. Here are five things that are little known about this technology…
- The uncut identity. Your fingerprint is unique to you. Nobody can use a copy of it to impersonate you. Good technology is capable of scanning down into the layers of the fingertip to differentiate unique elements of a person’s fingerprint, this data is then encrypted and used as a key to unlocking whichever physical or virtual door that the biometric system protects.
- The living proof. No, there is nothing to the stories of fingerprints being used without their owner’s knowledge or permission. Biometric solutions can use specific variables to determine if the finger used to access the system is that of a present, living person. A copy or a fake cannot be used to access a cutting-edge biometric solution.
- Easy and convenient. Queues and documents and paperwork may well be a thing of the past should biometrics take a firmer grip of government and banking systems. The process of registering is easy, and access to identity documents and records is yours alone.
- Security blanket. A thousand passwords and a hundred post-it notes stuck on walls and drawers. An excel file with a list of sites and applications and their corresponding passwords, all a thing of the past. Nobody needs to remember their password with biometrics, they only need to show up.
- Anywhere is cool. Schools, airports, networks, offices, homes, toilets, banks, libraries, governments, border controls, immigration services, call centres, hospitals and even clubs and pubs – knowing “who” matters and biometrics can quickly and conveniently confirm your identity where needed.