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How AI can change your business right now

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Data has become the new business currency and companies have access to more data than ever before. But the business differentiator now is what they do with the information. This is where AI comes in says LIKUN ZHAO, GM, Huawei Consumer Business Group SA

A recent global study by MIT Sloan Management Review and the Boston Consulting Group (BCG) found that more than 80% of organisations see artificial intelligence (AI) as a strategic opportunity for their business. The study surveyed companies from 21 industries in 112 countries, highlighting the fact that AI can serve multiple sectors, and is not just limited to a handful of business segments.

What is AI?

The term ‘artificial intelligence’ was actually coined way back in the 1950s, and since then its definition has broadened widely as technology becomes smarter, data becomes more prolific, and analytics become more nuanced. At its most basic level, AI refers to a system that is capable of learning from data. As more data is inputted, the system gets smarter and is able to take more action on its own, accomplishing what only humans could do previously, but in a much shorter timeframe and with increasing accuracy.

Data has become the new business currency, and, thanks to new technologies, companies have access to more data than ever before. But the business differentiator is not who has the most data but what they do with the information. And this is where AI comes in. AI essentially unlocks the power of data. Through the use of AI, systems can process massive amounts of data and transform this data into knowledge – knowledge about everything from customers and staff to procedures and time management.

Getting to know your customers

The better you know your consumers, the better you are able to give them more personalised brand experiences that will turn them into loyal customers. AI is an extremely useful tool to learn more about your clients’ preferences and buying habits. It is already being used extensively in ecommerce, where customers’ ‘Wish Lists’ and previous purchases can provide insight into their interests, likes and spending patterns. One of AI’s key benefits is that this data is available in real time, so online retailers can act on this information immediately. The insurance industry is also using AI to get to know its clients’ driving behaviour, which not only results in lower premiums for safe drivers, but also gives insurers more information about their clients that could be used for future company innovations that will address a glaring need they would otherwise not be aware of.

Optimising employee performance

Of course, your customers are not the only people important to your business. The advantages of AI are not solely externally focused but can also turn inward to put the spotlight on the individuals who make your business happen. AI can be used effectively in many HR processes, such as the hiring of new staff and performance reviews. In addition, it can assist in detecting potential staff issues, such as regular absenteeism, before they become problems, and even point to possible causes. AI is also an incredibly useful tool for compiling staff schedules and allocating resources on certain projects, in order to optimise productivity, augment outcomes and reduce costs.

Enhancing business operations

Whatever your business, AI can enhance how you run things. In manufacturing, for example, AI can be used to quickly resolve issues on the floor by accessing data on how similar problems were addressed in the past. In sales, cold calling can become a thing of the past as AI can help to generate more accurate leads. Delivery companies can use AI to manage and monitor their fleets, and more accurately assign tasks and achieve quicker deliveries. Across industries, AI can assist in driving down costs, optimising time management, compiling accurate reports and better serving customers. Real-time processing of data ensures businesses keep up to date with better information, better recommendations and more insightful predictive power, to optimise business decisions.

AI on your phone: the businessperson’s virtual assistant

Cellphones have been vital business tools for almost two decades now, and their importance has only accelerated as the idea of the flexible workforce starts to take shape. Smartphones are also becoming increasingly intelligent as AI is being integrated more and more into their systems and applications. However, AI has also been known to slow down phone performance considerably, drain battery life, as well as open users up to privacy problems – none of which are good for business.

As the first and only phone with on-device AI, the new Huawei Mate 10 Pro is able to address all these issues. Because the artificial intelligence is on the phone, all your information stays on the device, and you do not need a network to use traditionally data-draining apps. In addition, the Huawei Mate 10 is built to avoid battery waste, manage abnormal power consumption and maximise battery usage. This makes the phone an ideal business companion, as you will never be let down by a dying battery, even in the case of excessive usage.

Because it is an AI-enabled device, the Huawei Mate 10 Pro is also able to learn your cellphone habits and preferences, so over time it can become more intuitive and give you a more personalised experience. This kind of intelligence goes well beyond what Siri and other voice-activated assistants can do.

The Huawei Mate 10 Pro is giving people a taste of what artificial intelligence can do for business, especially in terms of having a more customised consumer experience. AI is undeniably the future of business, and companies that use it wisely will have a definite competitive advantage, or risk getting left far behind.

 

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Huawei Mate 20 Pro matches camera benchmark record

A benchmark by DxOMark sees the triple-cam handset tie with the P20 Pro for best smartphone camera on the market.

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The Huawei Mate 20 Pro has come out top in a camera benchmark test that assesses all aspects of smartphone camera performance.

DxOMark, which conducts rigorous hardware testing and is trusted as an industry standard for image quality measurements, has just released the results of its in-depth analysis of the Huawei Mate 20 Pro smartphone camera. 

The Huawei Mate 20 Pro is the Chinese manufacturer’s latest top-end device. Building on the P20 Pro’s camera technology, the Mate 20 Pro comes with a Leica-branded triple-camera setup, but swaps its stable-mate’s monochrome camera for a super-wide-angle module, offering a 35mm-equivalent focal length range from 16 to 80mm—the widest of all current smartphone cameras.

The handset is in direct competition with the Apple iPhone XS Max, the Google Pixel 3 XL, the Samsung Galaxy Note 9, among other. How does it fare?

“With a total photo score of 114, the Huawei Mate 20 Pro ties the record-setting score of its cousin, the P20 Pro,” says DxOMark. “The overall Photo score is calculated from sub-scores in tests that examine different aspects of its performance under different lighting conditions.”

The Huawei Mate 20 Pro achieves a photo score of 114 points. In stills mode, the Mate 20 Pro’s triple camera captures images with good target exposure and a wide dynamic range, recording both good highlight and shadow detail even in difficult high-contrast situations. Noise levels are well under control down to low light levels, and the camera’s white balance system and colour rendering settings produce a pleasant colour response in almost all circumstances.

At 97 points, the Mate 20 Pro is very close to the best for video as well, thanks to a fast and smooth autofocus system with good tracking performance, accurate white balance as well as pleasant colour rendering, and low levels of noise, especially in bright shooting conditions. Our testers also liked the exposure system’s ability to adapt quickly and smoothly to changes in illumination.

It was not all good news. DxOMark also had some criticism for the device.

Click here to read about the drawbacks of the Mate 20 Pro camera, and other positives.

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SA car wins
Dakar Rally

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The final stage of Dakar 2019 drew to a close at the bivouac in Pisco, Peru, and saw Toyota Gazoo Racing South Africa’s Nasser Al Attiyah and Mathieu Baumel bring home their South African-built Toyota Hilux for an historic victory. Not only was it a first win for Toyota, but it was also the first petrol-powered car to win the Dakar in the South-American era.

The Qatari driver ensured his French navigator, who turned 43 years old on Thursday, 17 January, received a great birthday present, when the pair arrived at the final time control of Dakar 2019 with teammates Giniel de Villiers and Dirk von Zitzewitz in close formation. The two Toyota Hilux crews completed the entire stage together, as De Villiers / Von Zitzewitz waited nearly 55 minutes for the leaders to start the stage, in order to shadow them to the finish.

The emotions bubbled over for Team Principal Glyn Hall, who found himself without words as his two crews drove into the media area after the time control. “This victory was long overdue,” he finally managed, before being swamped in a sea of well-wishers.

The winning driver, however, was much more vocal: “We are so happy to win the Dakar – not only for ourselves, but also for Toyota and the entire Toyota Gazoo Racing SA team. Everyone has worked so hard for so long, and really deserve this. Thank you for letting us drive this car.”

Toyota Gazoo Racing SA led Dakar 2019 from the first to the last stage, with Al Attiyah/Baumel drawing first blood, before handing the mantle to De Villiers / Von Zitzewitz during stage 2. But then a disastrous Stage 3 saw the Qatari retake the lead – a lead he didn’t relinquish despite some of the toughest stages yet seen on any South-American Dakar.

“When we first heard that the rally was going to take place only in one country, we were skeptical,” said Hall after regaining composure. “But the organisers made sure that this year’s race will long be remembered as one of the toughest tests in the last decade.”

Al Attiyah / Baumel’s victory at Dakar 2019 means that Toyota Gazoo Racing has now won both of the world’s toughest automotive races – the 24 Hours of Le Mans, and the DakarRally.

Click here to read Glyn Hall’s comment on winning the Dakar Rally, as well as the rankings.

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