The first ever specifications for the virtual Residential Gateway were recently released, as the Broadband Forum concluded work on a landmark project to bring the potential of virtualisation into the home.
The Network Enhanced Residential Gateway (TR-317) provides requirements for an end-to-end architecture, creating a flexible and agile environment. TR-317’s virtual Customer Premises Equipment (CPE) eliminates the need to provision and attach new services directly to an end-user’s Residential Gateway and enables Service Providers to do this centrally from their Cloud infrastructures, giving the potential for an enhanced customer experience and significant cost savings.
Service Providers will be able to deploy new services faster and personalize end-user packages, eventually creating significant additional revenue streams. Quality of Service could also be enforced on a per device, per user and/or per service basis, improving the broadband customer experience, which is particularly important with the advent of new and more demanding services.
“This work is extremely significant because many broadband operators are already working on the delivery of some flavours of cloud-based virtual residential gateway services,” said David Minodier, Network Architect at Orange, the Broadband Forum member which led the development of TR-317. “Network Functions Virtualisation (NFV) and Software Defined Network (SDN) techniques allow the delivery of such innovative services from a Point of Presence (PoP) or data center to be envisaged, which was not possible before. TR-317 provides CPE manufacturers with a first set of specifications to ensure interoperability between the bridged residential gateway at the customer premises and the virtual gateway hosted in the Service Provider’s cloud infrastructure.”
The new specification is one of the enablers for the Broadband Forum’s Broadband 20/20 vision which focuses on specific new broadband home and business opportunities that leverage SDN, the NFV distributed compute / network model, Internet of Things and ultrafast technologies.
TR-317 addresses the current heterogeneous nature of the residential gateway which makes it difficult for a telco to evolve existing gateway models, meaning the deployment of new features or services is often delayed, expensive and sometimes not even possible as some old CPE may not have sufficient resources to support a given set of features.
‘Local services’ will be shifted from the home to the network, providing users with highly reliable and expandable virtual storage, which can be provisioned on a ‘pay-as-you-grow’ basis. The machine-to-machine (M2M) Home Automation Box will also move to the network, providing enhanced and easily-upgradeable M2M services.
Parental control per device – for example, to limit services accessed by children – will also be enabled, along with improved diagnosis/troubleshooting/maintenance services due to operators being able to virtually insert a diagnosis tool in the extended home network to troubleshoot problems and support the customer.
Broadband Forum CEO Robin Mersh said: “While the end-to-end architecture has remained fundamentally the same, the business ecosystem has changed significantly, with flagship value-added telco services becoming commoditised and over-the-top companies going from small startups to financial giants. At the same time the consumer electronics industry is flooding residential home networks with new devices. Alongside this, the IT ecosystem has changed and cloud services for residential customers have become commoditised as a result of virtualisation and new generation technologies and network concepts such as NFV and SDN.
“Enabling operator gateway services with the agility of cloud-based software and supporting some new use cases is the purpose of the Network Enhanced Residential Gateway architecture which TR-317 provides.”
Following the release of this initial document, further work to extend its capabilities, as well as new work around the Cloud Central Office (CO) project, will be carried out. This will include evolving the TR-069 protocol to manage the Network Enhanced Residential Gateway components (the Bridged Residential Gateway and the virtual Gateway) and associated services. Requirements for the design of the virtual gateway itself are also being discussed, while the possibility of adding in a capability to allow third parties to provide services via the operator is also being looked at.
Now download a bank account
Absa has introduced an end-to-end account opening for new customers, through the Absa Banking App, which can be downloaded from the Android and Apple app stores. This follows the launch of the world first ChatBanking on WhatsApp service.
This “download your account” feature enables new customers to Absa, to open a Cheque account, order their card and start transacting on the Absa Banking App, all within minutes, from anywhere and at any time, by downloading it from the App stores.
“Overall, this new capability is not only expected to enhance the customer’s digital experience, but we expect to leverage this in our branches, bringing digital experiences to the branch environment and making it easier for our customers to join and bank with us regardless of where they may be,” says Aupa Monyatsi, Managing Executive for Virtual Channels at Absa Retail & Business Banking.
“With this innovation comes the need to ensure that the security of our customers is at the heart of our digital experience, this is why the digital onboarding experience for this feature includes a high-quality facial matching check with the Department of Home Affairs to verify the customer’s identity, ensuring that we have the most up to date information of our clients. Security is supremely important for us.”
The new version of the Absa Banking App is now available in the Apple and Android App stores, and anyone with a South African ID can become an Absa customer, by following these simple steps:
- Download the Absa App
- Choose the account you would like to open
- Tell us who you are
- To keep you safe, we will verify your cell phone number
- Take a selfie, and we will do facial matching with the Department of Home Affairs to confirm you are who you say you are
- Tell us where you live
- Let us know what you do for a living and your income
- Click Apply.
How we use phones to avoid human contact
A recent study by Kaspersky Lab has found that 75% of people pick up their connected device to avoid conversing with another human being.
Connected devices are becoming essential to keeping people in contact with each other, but for many they are also a much-needed comfort blanket in a variety of social situations when they do not want to interact with others. A recent survey from Kaspersky Lab has confirmed this trend in behaviour after three-quarters of people (75%) admitted they use a device to pretend to be busy when they don’t want to talk to someone else, showing the importance of keeping connected devices protected under all circumstances.
Imagine you’ve arrived at a bar and you’re waiting for your date. The bar is busy, and people are chatting all around you. What do you do now? Strike up a conversation with someone you don’t know? Grab your phone from your pocket or handbag until your date arrives to keep yourself busy? Why talk to humans or even make eye-contact with someone else when you can stare at your connected device instead?
The truth is, our use of devices is making it much easier to avoid small talk or even be polite to those around us, and new Kaspersky Lab research has found that 72% of people use one when they do not know what to do in a social situation. They are also the ‘go-to’ distraction for people even when they aren’t trying to look busy or avoid someone’s eye. 46% of people admit to using a device just to kill time every day and 44% use it as a daily distraction.
In addition to just being a distraction, devices are also a lifeline to those who would rather not talk directly to another person in day-to-day situations, to complete essential tasks. In fact, nearly a third (31%) of people would prefer to carry out tasks such as ordering a taxi or finding directions to where they need to go via a website and an app, because they find it an easier experience than speaking with another person.
Whether they are helping us avoid direct contact or filling a void in our daily lives, our constant reliance on devices has become a cause for panic when they become unusable. A third (34%) of people worry that they will not be able to entertain themselves if they cannot access a connected device. 12% are even concerned that they won’t be able to pretend to be busy if their device is out of action.
Dmitry Aleshin, VP for Product Marketing, Kaspersky Lab said, “The reliance on connected devices is impacting us in more ways than we could have ever expected. There is no doubt that being connected gives us the freedom to make modern life easier, but devices are also vital to help people get through different and difficult social situations. No matter what your ‘connection crutch’ is, it is essential to make sure your device is online and available when you need it most.”
To ensure your device lifeline is always there and in top health – no matter what the reason or situation – Kaspersky Security Cloud keeps your connection safe and secure:
· I want to use my device while waiting for a friend – is it secure to access the bar’s Wi-Fi?
With Kaspersky Security Cloud, devices are protected against network threats, even if the user needs to use insecure public Wi-Fi hotspots. This is done through transferring data via an encrypted channel to ensure personal data safety, so users’ devices are protected on any connection.
· Oh no! I’m bored but my phone’s battery is getting low – what am I going to do?
Users can track their battery level thanks to a countdown of how many minutes are left until their device shuts down in the Kaspersky Security Cloud interface. There is also a wide-range of portable power supplies available to keep device batteries charged while on-the-go.
· I’ve lost my phone! How will I keep myself entertained now?
Should the unthinkable happen and you lose or have your phone stolen, Kaspersky Security Cloud can track and protect your device from data breaches, for complete peace of mind. Remote lock and locate features ensure your device remains secure until you are reunited.