A recent VMWare report has revealed that companies are beginning the business mobility transformation, shifting at least one core business process to the mobile paradigm.
This was one of the key findings of the new VMware 2015 State of Business Mobility Report, a global survey of business decision makers and IT practitioners that examines the worldwide progress in transitioning from the client-server era to the mobile-cloud era. The report concluded that, to support this shift, the organisations surveyed are upgrading infrastructure, introducing customer-facing mobile apps and reprocessing mission-critical applications for mobile employees.
Mobility and the shift to the mobile-cloud era are among the most transformational trends in business today. With the potential to affect many employees, customers and business interactions, mobility can empower organisations to be more competitive and successful. While CIOs rank mobility as one of their highest priorities, businesses today are in varying stages of maturity when it comes to mobility, according to the VMware 2015 State of Business Mobility Report.
The report found a distinct separation between organisations that have executed business mobility initiatives and those that have not yet shifted business processes to a mobile structure. Of the 1,182 respondents, only 20 percent of companies have executed business mobility initiatives, transforming at least one core business process to a mobile model. These organisations said they have updated infrastructure, invested in mobile devices and rebuilt or reengineered applications that take advantage of mobility to make the business more competitive.
While many companies have not currently embraced the mobile model, the data showed many organisations are earnestly working to achieve business mobility, as nearly two-thirds (63 percent) of respondents have completed or are actively re-engineering a core business process to a mobile model within the next 12 months. To achieve these strategy goals, organisations said they are making key investments spanning infrastructure, applications and process alignment. More specifically, these organisations said they are upgrading infrastructure to support a mobile business model, (77 percent), introducing new mobile customer-facing apps (70 percent) and rebuilding or reengineering mission critical applications for mobile employees (69 percent) today or within the next 12 months.
Business mobility initiatives are driving a range of strategic results for global organisations. As companies shift applications and data to a mobile platform, increased security remains a most critical priority (55 percent), along with disaster recovery to protect IP (32 percent). At the same time, improving workforce effectiveness – beyond just simple employee productivity – is essential (34 percent), along with creating an improved user experience that keeps pace with the environment users are experiencing in their consumer lives (31 percent).
The investment in business mobility software can pay off, as the report found ROI averages of 150 percent. These businesses see increased benefits compared to those who have not executed business mobility, including the ability to more rapidly bring new revenue streams online (51 percent vs. 16 percent), cost of lost business opportunity (-44 percent vs. -22 percent) and user access to mission-critical apps (47 percent vs. 32 percent).
Legion gets a pro makeover
Lenovo’s latest Legion gaming laptop, the Y530, pulls out all the stops to deliver a sleek looking computer at a lower price point, writes BRYAN TURNER
Gaming laptops have become synonymous with thick bodies, loud fans, and rainbow lights. Lenovo’s latest gaming laptop is here to change that.
The unit we reviewed housed an Intel Core i7-8750H, with an Nvidia GeForce GTX 1060 GPU. It featured dual storage, one bay fitted with a Samsung 256GB NVMe SSD and the other with a 1TB HDD.
The latest addition to the Legion lineup has become far more professional-looking, compared to the previous generation Y520. This trend is becoming more prevalent in the gaming laptop market and appeals to those who want to use a single device for work and play. Instead of sporting flashy colours, Lenovo has opted for an all-black computer body and a monochromatic, white light scheme.
The laptop features an all-metal body with sharp edges and comes in at just under 24mm thick. Lenovo opted to make the Y530’s screen lid a little shorter than the bottom half of the laptop, which allowed for more goodies to be packed in the unit while still keeping it thin. The lid of the laptop features Legion branding that’s subtly engraved in the metal and aligned to the side. It also features a white light in the O of Legion that glows when the computer is in use.
The extra bit of the laptop body facilitates better cooling. Lenovo has upgraded its Legion fan system from the previous generation. For passive cooling, a type of cooling that relies on the body’s build instead of the fans, it handles regular office use without starting up the fans. A gaming laptop with good passive cooling is rare to find and Lenovo has shown that it can be achieved with a good build.
The internal fans start when gaming, as one would expect. They are about as loud as other gaming laptops, but this won’t be a problem for gamers who use headsets.
Click here to read about the screen quality, and how it performs in-game.
Serious about security? Time to talk ISO 20000
By EDWARD CARBUTT, executive director at Marval Africa
The looming Protection of Personal Information (PoPI) Act in South Africa and the introduction of the General Data Protection Regulation (GDPR) in the European Union (EU) have brought information security to the fore for many organisations. This in addition to the ISO 27001 standard that needs to be adhered to in order to assist the protection of information has caused organisations to scramble and ensure their information security measures are in line with regulatory requirements.
However, few businesses know or realise that if they are already ISO 20000 certified and follow Information Technology Infrastructure Library’s (ITIL) best practices they are effectively positioning themselves with other regulatory standards such as ISO 27001. In doing so, organisations are able to decrease the effort and time taken to adhere to the policies of this security standard.
ISO 20000, ITSM and ITIL – Where does ISO 27001 fit in?
ISO 20000 is the international standard for IT service management (ITSM) and reflects a business’s ability to adhere to best practice guidelines contained within the ITIL frameworks.
ISO 20000 is process-based, it tackles many of the same topics as ISO 27001, such as incident management, problem management, change control and risk management. It’s therefore clear that if security forms part of ITSM’s outcomes, it should already be taken care of… So, why aren’t more businesses looking towards ISO 20000 to assist them in becoming ISO 27001 compliant?
The link to information security compliance
Information security management is a process that runs across the ITIL service life cycle interacting with all other processes in the framework. It is one of the key aspects of the ‘warranty of the service’, managed within the Service Level Agreement (SLA). The focus is ensuring that the quality of services produces the desired business value.
So, how are these standards different?
Even though ISO 20000 and ISO 27001 have many similarities and elements in common, there are still many differences. Organisations should take cognisance that ISO 20000 considers risk as one of the building elements of ITSM, but the standard is still service-based. Conversely, ISO 27001 is completely risk management-based and has risk management at its foundation whereas ISO 20000 encompasses much more
Why ISO 20000?
Organisations should ask themselves how they will derive value from ISO 20000. In Short, the ISO 20000 certification gives ITIL ‘teeth’. ITIL is not prescriptive, it is difficult to maintain momentum without adequate governance controls, however – ISO 20000 is. ITIL does not insist on continual service improvement – ISO 20000 does. In addition, ITIL does not insist on evidence to prove quality and progress – ISO 20000 does. ITIL is not being demanded by business – governance controls, auditability & agility are. This certification verifies an organisation’s ability to deliver ITSM within ITIL standards.
Ensuring ISO 20000 compliance provides peace of mind and shortens the journey to achieving other certifications, such as ISO 27001 compliance.