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Business divided on robot and artificial intelligence future

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Dell’s recent Realizing 2030: A Divided Vision of the Future survey surveyed nearly 4,000 business leaders across 17 countries including South Africa to find mixed forecasts on the changing relationship between humans and emerging technologies by 2030, and includes their top tips for transforming today.

We’re entering the next era of human-machine partnerships with a divided vision of the future, according to global research now available from Dell Technologies. Half of the 3,800 global business leaders surveyed forecast that automated systems will free up their time, while the other 50% believe otherwise. Similarly, 42% believe they’ll have more job satisfaction in the future by offloading tasks to machines, while 58% disagree.

The quantitative research conducted by Vanson Bourne follows Dell Technologies’ seminal story, “Realizing 2030: The Next Era of Human-Machine Partnerships.” That study forecasted that by 2030, emerging technologies will forge human partnerships with machines that are richer and more immersive than ever before, helping us surpass our limitations. Business leaders agree: 82% of respondents expect humans and machines will work as integrated teams within their organization inside of five years.

But leaders are also split by whether the future represents an opportunity or a threat, and torn by the need to mitigate these risks. For instance:

  • 48% say the more we depend upon technology, the more we’ll have to lose in the event of a cyber-attack; 52% aren’t concerned
  • 50% of business leaders are calling for clear protocols in the event that autonomous machines fail; other half abstained
  • 45% say computers will need to decipher between good and bad commands; 55% don’t see a need

“You can understand why the business community is so polarized,” comments Jeremy Burton, chief marketing officer, Dell Technologies. “There tends to be two extreme perspectives about the future: the anxiety-driven issue of human obsolescence or the optimistic view that technology will solve our greatest social problems. These differing viewpoints could make it difficult for organizations to prepare for a future that’s in flux and would certainly hamper leaders’ efforts to push through necessary change.”

Given the promise of monumental change—fuelled by exponentially increasing data and the applications, processing power and connectivity to harness it—56% speculate that schools will need to teach how to learn rather than what to learn to prepare students for jobs that don’t yet exist. This thinking corroborates IFTF’s forecast that 85% of jobs that will exist in 2030 haven’t been invented yet.

Beset by barriers

Furthermore, many businesses aren’t moving fast enough, and going deep enough, to overcome common barriers to operating as a successful digital business. Only 27% of businesses believe they are leading the way, ingraining digital in all they do. Forty-two percent don’t know whether they’ll be able to compete over the next decade, and the majority (57%) of businesses are struggling to keep-up with the pace of change.

Main barriers to becoming a successful digital business in 2030 and beyond:

  1. Lack of a digital vision and strategy: 61%
  2. Lack of workforce readiness: 61%
  3. Technology constraints: 51%
  4. Time and money constraints: 37%
  5. Law and regulations: 20%

Unified by the need to transform

Leaders may be divided in their view of the future and facing barriers to change, but they’re united in the need to transform. In fact, the vast majority of businesses believe they’ll be well on their way to transforming within five years, despite the challenges they face.

Likely to achieve within five years:

  • Have effective cybersecurity defences in place: 94%
  • Deliver their product offering as a service: 90%
  • Complete their transition to a software-defined business: 89%
  • R&D will drive their organization forward: 85%
  • Delivering hyper-connected customer experiences with virtual reality (VR): 80%
  • Using AI to pre-empt customer demands: 81%

Burton adds, “We’re entering an era of monumental change. Although business leaders harbor contrasting views of the future, they share common ground on the need to transform. Based on the many conversations I have with customers, I believe we’re reaching a pivotal moment in time. Businesses can either grasp the mantle, transform their IT, workforce and security and play a defining role in the future or be left behind.”

Our Lives

Forecast Agree Disagree
Automated systems will free-up our time 50% 50%
People will take care of themselves better with healthcare tracking devices 46% 54%
People will absorb and manage information in completely different ways 54% 46%
Smart machines will work as admins in our lives – connecting our lives to highly personalized goods and services 43% 57%
It will be harder to disconnect from technology 42% 58%

 

Our Work

Forecast Agree Disagree
We’ll be more productive by collaborating more 49% 51%
We’ll have more job satisfaction by offloading the tasks that we don’t want to do to intelligent machines 42% 58%
Schools will need to teach how to learn rather than what to learn to prepare students for jobs that don’t exist yet 56% 44%
We’ll learn on the job with AR 46% 54%
Not sure what the next 10-15 years will look like for their industry, let alone their employees 50% 50%

 

Business                                                                                                                                             

Forecast Agree Disagree
Clear protocols will be need to be established if autonomous machines fail 50% 50%
The more we depend upon technology, the more we’ll have to lose in the event of a cyber-attack 48% 52%
Computers will need to be able to decipher between good and bad commands 45% 55%
We’ll be part of a globally connected, remote workforce 49% 51%
Technology will connect the right person to the right task, at the right time 41% 59%

 

 

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AppDate: DStv jumps on music bandwagon

In this week’s AppDate, SEAN BACHER highlights DStv’s JOOX, Cisco’s Security Connector, Diski Skills, Namola and Exhibid.

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DStv JOOX

DStv is now offering JOOX, a music streaming service owned by China’s Tencent, to DStv Premium, Compact Plus and Compact customers.

In addition to streaming local and international artists, JOOX allows one to switch to karaoke mode and learn the lyrics as well as create and share playlists. Users can add up to four friends or family to the service free of charge.

DStv Family, Access and EasyView customers can also log in to the free JOOX service directly through JOOX App, but will be unable to add additional friends and won’t be able to listen to add-free music.

Platform: Access the JOOX service directly from the services menu on DStv or download the JOOX app for an iOS or Android phone.

Expect to pay: A free download.

Stockists: Visit the store linked to your device.

 

Cisco Security Connector

With all the malware, viruses and trojans doing the rounds, it is difficult for users and enterprises to ensure that they don’t become targets. Cisco, in collaboration with Apple, has brought out its Cisco Security Connector to protect users. The app is designed to give enterprises and users overall visibility and control over their network activity on iOS devices. It does this by ensuring compliance of mobile users and their enterprise-owned iOS devices during incident investigations, by identifying what happened, who it affected, and the risk of the exposure. It also protects iPhone and iPad users from accessing malicious sites on the Internet, whether on the corporate network, public Wi-Fi, or cellular networks. In turn, it prevents any viruses from entering a company’s network.

Platform: iPhones and iPads running iOS 11.3 or later

Expect to pay: A free download

Stockists: Visit the Apple App Store for downloading instructions.

 

Diski Skills

The Goethe-Institut, in co-operation with augmented reality specialists Something Else Design Agency, has created a new card game which celebrates South African freestyle football culture, and brings it alive through augmented reality. Diski Skills is quick card game, set in a South African street football scenario, showing popular tricks such as the Shibobo, Tsamaya or Scara Turn. Each trick is rated in categories of attack, defence and swag – one wins the game by challenging an opponent strategically with the trick at hand. Through augmented reality, the cards come alive. Move a smartphone over a card and watch as the trick appears on the screen in a slow motion video. An educational value is added as players can study the tricks and learn more about the idea behind it.

 

The game will be launched on 27 October 2018 at the Goethe-Institut.

For more information visit: www.goethe.de

 

Namola

With  recent news of kidnappings on the rise, a lot more thought is going into keeping children safe. Would your child know what to do in an emergency? Have you actually asked them?

Namola, supported by Dialdirect Insurance, is a free mobile safety app. Namola’s simple interface makes it an ideal way for children to learn how to get help in an emergency. All they need to do is activate the app and push a button to get help that they need, even when their parents are not around.

Parents need to install the app on their child’s phone, hold down the request assistance button, program emergency numbers that will automatically be dialled when the emergency button is pushed, and teach their children how and when to use the app.

Platform: Android and iOS

Expect to pay: A free download.

Stockists: Visit the store linked to your device.

 

Exhibid

Exhibid could be thought of as Tinder, but for for art lovers. The interface looks very similar to the popular mobile dating app, in that users swipe left for a painting that doesn’t appeal to them, or swipe right for something they like. Once an art piece is liked by swiping right, one can start bidding or make an offer on it. The bid is automatically sent to the artist. Should he or she accept the offer, the buyer makes a payment through the app’s secure payment gateway and the two are put in contact to make arrangements for delivery.

Platform: Android and iOS

Expect to pay: A free download.

Stockists: Visit the store linked to your device.

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New kind of business school

At a recent meeting, ALLON RAIZ, founder and CEO of Raizcorp, realised that in order for today’s youth to become entrepreneurs, teachers, the curriculum and the parents need continually expose them to entrepreneurial thinking from a young age.

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Several years ago, I found myself in a meeting with my business partner and two of my staff members. In front of us was a client who was sharing some of the frustrations in his business. At the end of the meeting, my partner and I were extremely excited about the prospect of two massive opportunities we had both independently identified while listening to the client. My two staff members, on the other hand, completely missed them. This led me to wonder what it was in my own and my partner’s backgrounds that allowed us to so easily spot opportunities while my two staff members remained oblivious … I realised that the difference was that my partner and I both had an early exposure to entrepreneurship while they didn’t.

Not long afterwards, I was delivering a lecture about how Raizcorp grows and develops small businesses at Oxford University’s Said Business School in my role as their Entrepreneur-in-Residence. I mentioned the above incident and spoke about my intention of going into children’s education with a view to providing an entrepreneurial perspective.

One of the professors in attendance asked me if I’d ever heard of a piece of research by Henrich R Greve called Who wants to be an entrepreneur? The deviant roots of entrepreneurship. It’s a pretty unfortunate title but a fascinating piece of research nonetheless. It highlights how certain contexts in childhood result in a much a higher probability of becoming an entrepreneur. For example, kids who participate in solo sports such as tennis or athletics are more likely to become entrepreneurs than children who play team sports like soccer and cricket. Conversely, your mother’s participation in the parent-teacher association has a negative correlation to you becoming an entrepreneur. I spent the rest of the afternoon in the professor’s office discussing other research papers that unequivocally proved that context during your childhood has a massive influence on whether or not you will follow the entrepreneurial route.

Another member of the lecture audience was a double-PhD from the USA who was completing her MBA at Oxford. After the lecture, she approached me and volunteered to help build a framework to incorporate entrepreneurship in the school curriculum without interfering with the formal requirements of the CAPS curriculum.

She spent nine months in South Africa working with me to build out a practical framework. The next phase of the plan was to find the right school at which to embark upon this journey. In December 2015, Raizcorp purchased Radley Private School and we began our entrepreneurial education adventure in earnest in 2016.

At the centre of the Radley philosophy is that the school (the physical building), the teachers, the curriculum and the parents are the “marinade” in which the kids need to soak in order to be continuously exposed to entrepreneurial thinking from a young age. The aim was that if, in future, the kids found themselves sitting in a boardroom with me and my partner, they too would be able to identify the opportunities that we did.

A big shift this year has been the launch of our Entrepreneurial Educator Guide (EEG) programme where we have been training our Radley teachers (whom we call guides) to understand entrepreneurship, business language, business concepts, financial documents and the like. (The EEG training makes use of Raizcorp’s internationally accredited entrepreneurial learning and guiding methodologies.) We have also employed a full-time staff member to ensure that these concepts are imbedded into all lesson plans and classroom activities.

Through my network at Raizcorp, I have been pleasantly surprised by the massive support we’re receiving from prominent entrepreneurs and businesses who want to participate in our Radley Exposure programme, where we take our kids of all ages on visits to different types of businesses so they can understand the difference between retail, wholesale, manufacturing, logistics and so on. Prominent businesspeople have put up their hands to come to the school and tell their stories of hard work, resilience and perseverance. This ties in beautifully with the 17 entrepreneurial concepts that we are instilling into our Radley learners (such as opposite eyes, lateral thinking and opposable mind), while never compromising on our quality academic offering.

As parents, we’ve all heard the terrible statistics about the probability of our kids finding jobs in the future. At Radley, we’re working hard to ensure that our kids have a legitimate and lucrative alternative to finding traditional employment and that is to become an entrepreneur. Radley is all about producing job creators and not job seekers!

To enrol your child or find out more about the school, please visit www.radley.co.za.

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