In his latest AppDate, SEAN BACHER highlights Free WhatsApp voice and data with KnowRoaming, Apple’s new TV App, Shell foetal heartbeat listener, My Vodacom with Masterpass feature and Absa walletdoc.
Free WhatsApp voice and data with KnowRoaming
The KnowRoaming products allow users traveling abroad to chat via WhatsApp without having to worry about huge roaming data costs. KnowRoaming comes in the form of a sticker that activates whenever it detects the device is on an international network or in the form of a SIM that can be swapped out when overseas.
Platform: Any smartphone or tablet
Expect to pay: R450 for the sticker or R150 for the SIM card.
Stockists: Visit www. knowroaming.com
Apple TV App
Apple’s new TV app is designed to offer a unified experience for accessing TV shows and movies from multiple apps on an Apple TV, iPhone or iPad. The TV app provides a single place to access TV shows and movies, as well as a place to discover new content to watch. Also included is a Siri feature that lets viewers tune in directly to live news and sporting events across their apps.
Platform: Apple TV, iPhone and iPad
Expect to pay: A free update.
Stockists: Visit http://www.apple.com/tv/ for more information.
Shell foetal heartbeat listener
Shell by Bellabeat is a non-invasive foetal heartbeat listener for expectant families. It enables one to listen to the sound of a baby’s heart without the use of Doppler technology – very much like resting an ear against the tummy, but at a higher volume. Shell works by placing a phone’s microphone on the belly, which then captures sounds from the womb and isolates the heartbeat.
In addition to listening to the heartbeat, moms can record and store the tracks and share them through social networks.
Platform: Devices running iOS
Expect to pay: A free download
Stockists: Visit the Apple App Store
My Vodacom with Masterpass feature
The latest My Vodacom app now allows Vodacom customers to buy airtime, data bundles and SMS bundles straight from the app. To make a purchase, customers simply load their payment card information into the secure app, select “pay with Masterpass”, and enter in their bank PIN to complete the purchase. Masterpass speeds up the buying process as payment card information – including card details from both Mastercard and other payment forms – are only captured once, meaning that consumers do not have the repeated hassle of entering these details each time they want to complete a transaction. Another benefit of Masterpass is that it uses multiple layers of security, ensuring the personal details are protected. Unlike some other solutions, each Masterpass transaction is classified as an Authenticated Mobile Transaction by South African banks.
Platform: Android devices with iOS support coming soon.
Expect to pay: A free download.
Stockists: Visit the Google Play Store.
Absa’s walletdoc now offers users a more convenient way to pay utility and monthly subscription bills. The solution notifies one when bills arrive, and automatically reminds users when payments are due. walletdoc also takes care of account and reference numbers, ensuring billers always receive reconciled payments. Once payment card details have been setup, they can pay multiple bills in a single transaction and walletdoc digitally stores bills and payment history.
A list of walletdoc’s supported billers can be found at www.walletdoc.com/supported-billers.
Platform: Android and iOS
Expect to pay: A free download.
Stockists: Visit the store linked to your device.
Legion gets a pro makeover
Lenovo’s latest Legion gaming laptop, the Y530, pulls out all the stops to deliver a sleek looking computer at a lower price point, writes BRYAN TURNER
Gaming laptops have become synonymous with thick bodies, loud fans, and rainbow lights. Lenovo’s latest gaming laptop is here to change that.
The unit we reviewed housed an Intel Core i7-8750H, with an Nvidia GeForce GTX 1060 GPU. It featured dual storage, one bay fitted with a Samsung 256GB NVMe SSD and the other with a 1TB HDD.
The latest addition to the Legion lineup has become far more professional-looking, compared to the previous generation Y520. This trend is becoming more prevalent in the gaming laptop market and appeals to those who want to use a single device for work and play. Instead of sporting flashy colours, Lenovo has opted for an all-black computer body and a monochromatic, white light scheme.
The laptop features an all-metal body with sharp edges and comes in at just under 24mm thick. Lenovo opted to make the Y530’s screen lid a little shorter than the bottom half of the laptop, which allowed for more goodies to be packed in the unit while still keeping it thin. The lid of the laptop features Legion branding that’s subtly engraved in the metal and aligned to the side. It also features a white light in the O of Legion that glows when the computer is in use.
The extra bit of the laptop body facilitates better cooling. Lenovo has upgraded its Legion fan system from the previous generation. For passive cooling, a type of cooling that relies on the body’s build instead of the fans, it handles regular office use without starting up the fans. A gaming laptop with good passive cooling is rare to find and Lenovo has shown that it can be achieved with a good build.
The internal fans start when gaming, as one would expect. They are about as loud as other gaming laptops, but this won’t be a problem for gamers who use headsets.
Click here to read about the screen quality, and how it performs in-game.
Serious about security? Time to talk ISO 20000
By EDWARD CARBUTT, executive director at Marval Africa
The looming Protection of Personal Information (PoPI) Act in South Africa and the introduction of the General Data Protection Regulation (GDPR) in the European Union (EU) have brought information security to the fore for many organisations. This in addition to the ISO 27001 standard that needs to be adhered to in order to assist the protection of information has caused organisations to scramble and ensure their information security measures are in line with regulatory requirements.
However, few businesses know or realise that if they are already ISO 20000 certified and follow Information Technology Infrastructure Library’s (ITIL) best practices they are effectively positioning themselves with other regulatory standards such as ISO 27001. In doing so, organisations are able to decrease the effort and time taken to adhere to the policies of this security standard.
ISO 20000, ITSM and ITIL – Where does ISO 27001 fit in?
ISO 20000 is the international standard for IT service management (ITSM) and reflects a business’s ability to adhere to best practice guidelines contained within the ITIL frameworks.
ISO 20000 is process-based, it tackles many of the same topics as ISO 27001, such as incident management, problem management, change control and risk management. It’s therefore clear that if security forms part of ITSM’s outcomes, it should already be taken care of… So, why aren’t more businesses looking towards ISO 20000 to assist them in becoming ISO 27001 compliant?
The link to information security compliance
Information security management is a process that runs across the ITIL service life cycle interacting with all other processes in the framework. It is one of the key aspects of the ‘warranty of the service’, managed within the Service Level Agreement (SLA). The focus is ensuring that the quality of services produces the desired business value.
So, how are these standards different?
Even though ISO 20000 and ISO 27001 have many similarities and elements in common, there are still many differences. Organisations should take cognisance that ISO 20000 considers risk as one of the building elements of ITSM, but the standard is still service-based. Conversely, ISO 27001 is completely risk management-based and has risk management at its foundation whereas ISO 20000 encompasses much more
Why ISO 20000?
Organisations should ask themselves how they will derive value from ISO 20000. In Short, the ISO 20000 certification gives ITIL ‘teeth’. ITIL is not prescriptive, it is difficult to maintain momentum without adequate governance controls, however – ISO 20000 is. ITIL does not insist on continual service improvement – ISO 20000 does. In addition, ITIL does not insist on evidence to prove quality and progress – ISO 20000 does. ITIL is not being demanded by business – governance controls, auditability & agility are. This certification verifies an organisation’s ability to deliver ITSM within ITIL standards.
Ensuring ISO 20000 compliance provides peace of mind and shortens the journey to achieving other certifications, such as ISO 27001 compliance.