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Adobe rises to Document Cloud

Adobe has announced Adobe Document Cloud, a new way to manage critical documents at home, in the office and across multiple devices.

At the heart of Document Cloud is the all-new Adobe Acrobat DC, which will take e-signatures mainstream by delivering free e-signing as part of the integrated solution.

Adobe Document Cloud consists of a set of integrated services that use a consistent online profile and personal document hub.  People will be able to create, review, approve, sign and track documents whether on a desktop or mobile device. Acrobat DC, with a touch-enabled user interface, will be available both via subscription and one-time purchase.

“People and businesses are stuck in document-based processes that are slow, wasteful, and fragmented. While most forms of content have successfully made the move to digital (books, movies, music), documents and the process of working with them have not, and that needs to change,” said Bryan Lamkin, senior vice president of technology and corporate development at Adobe. “Adobe Document Cloud will revolutionize and simplify how people get work done with critical documents.”

A study by Adobe titled Paper Jam: Why Documents are Dragging Us Down, has exposed how antiquated business processes and outdated ways of working with documents are having a dramatic impact on productivity, efficiency and worker satisfaction. The findings show that 83% of workers feel their success and ability to be productive at work are slowed down by outdated ways of working with documents, and 61% said they would change jobs if the only benefit was dramatically less document and administrative work. It’s a problem that businesses can no longer afford to ignore.

Adobe Document Cloud will include:

·         All-new Acrobat DC
With Acrobat DC, Adobe is taking the world’s best PDF solution to an entirely new level. With an intuitive, touch-enabled interface, Acrobat DC delivers powerful new functionality to get work done anywhere. The new Tool Center offers simplified and quick access to the tools you use most.  And, Acrobat DC uses Photoshop imaging magic to convert any paper document into a digital, editable file that can be sent for signature. Read to discover more about Acrobat DC

·         E-signing Anywhere, for Everyone

eSign Services (formerly Adobe EchoSign) will be included with every subscription of Acrobat DC, which is part of both Document Cloud and Adobe Creative Cloud.  Now you can electronically send and sign any document from any device.  New Fill & Sign makes signing anything fast and easy, including smart autofill across devices.

·         Introducing Mobile Link and New Mobile Apps
Access your work as you move between desktop and devices, and pick up that form or document where you left off with new Mobile Link – your files, settings and signatures stay with you. With two new mobile apps, Acrobat Mobile and Fill & Sign, people can create, edit, comment and sign documents directly on their mobile phones and tablets. Plus, use the camera on your device as a portable scanner to easily convert any paper documents to digital, editable files that can be sent for signature.

·         Document Management & Control
Services such as Send & Track let you manage, track and control your documents.  With intelligent tracking, you gain visibility into where critical documents are along their process, including who has opened them and when.  Control features also help to protect sensitive information, both inside and outside the firewall, for business or personal use.

Integration with Adobe Creative Cloud and Marketing Cloud

Acrobat has been central to Adobe Creative Cloud and its massive success – enabling creative mock-ups, markup and response, pre-press support, and more. Adobe Document Cloud will extend that use, allowing creatives to work with PDFs anywhere, and adding e-signing capabilities and the ability to synch with Creative Cloud. Adobe Creative Cloud customers will have access to Document Cloud through Acrobat DC, which will be included with a membership to Creative Cloud.

Today, Adobe Document Cloud e-Sign services integrates with Adobe Experience Manager Forms to provide seamless experiences to customers across web and mobile sites.  In the future, Adobe will integrate key components of Adobe Marketing Cloud to help businesses test, measure and manage documents, providing the same visibility into usage and interactions with documents that marketers already have with digital marketing assets today.

Document Cloud for the Enterprise
According to a recent survey by IDC*, disconnected document processes are pervasive and negatively impact all areas of business. More than 80% of document work is still not digital, with documents often making one or more transitions into and out of paper, especially when signatures are involved. Each time that happens, valuable time is lost.  In addition, workers are spending more than one-third of their time on administrative process instead of core work.

“Our study shows that organizations of all kinds are suffering from what we call the ‘document disconnect’,” said Melissa Webster, Program Vice President, Content and Digital Media Technologies, IDC.  “It afflicts organizations of all sizes in all industries around the world.  It results in significant delays and errors across critical business functions such as sales contracting and quoting, procurement, talent acquisition, and onboarding.  And it is a serious impediment to business that — according to our respondents — negatively affects revenue, compliance, cost, productivity, and customer experience.”

Document Cloud for the enterprise addresses this disconnect by providing departments and entire organizations with services, including enterprise-class e-sign services, that bring speed and efficiency to business document workflows, both inside and outside the organization. Document Cloud for the enterprise offers solutions for industries including healthcare and insurance, financial services, media and entertainment, government, and schools and universities. In addition, enterprises can centrally manage Document Cloud and Creative Cloud user accounts and licenses with single sign-on (SSO) in the Adobe Enterprise Dashboard.

According to the IDC survey, business leaders have estimated that the potential benefits of addressing the ‘document disconnect’ would increase revenue by 36%, reduce costs by 30% while reducing compliance risks by 23%. It’s an upside that any business should embrace.

* Follow Gadget on Twitter on @GadgetZA

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Mobile is the new branch

Standard Bank has launched an account for mobile devices that gives back 500MB of data a month

Standard Bank has introducd a R4.95p/m bank account called MyMo that customers can open on their mobile devices, loaded with data and airtime offerings and other benefits such as virtual and Gold physical card.

MyMo account holders will also enjoy the convenience of a cheque account through a Visa and Mastercard gold card. Once the account is open, users can choose to either receive R50 in airtime or 500MB of data a month, if their card is swiped more than four times a month. A further megabyte of data is loaded on the account for every R20 spent.

“MyMo is an account for everyone, whether you just landed your first job or have been around the block. With no documentation required it only takes a few minutes to open the account,” says Funeka Montjane, Chief Executive for Personal and Business Banking, South Africa, at Standard Bank Group. “For just R4.95 a month customer will be able to enjoy free swipes and ATM withdrawals at only R6.50 for amounts under R 1 000.

“Mobile is the new branch. This account is about bringing the mobile branch into customers hands, it is about convenience and security while banking.”

She says mobile offers low cost transactional banking which integrates people and businesses into the new connected economy, making mobile the new branch ecosystem that will drive and connect Africa’s growth. Physical connections to the economy are rapidly changing to digital where banks have to move from being financial institutions to service organisations.

“In the past people congregated in communities and eventually cities to maximise the advantages of connectivity. Today a simple hand-held device has the potential to open infinite doors, transforming individuals’ access to opportunities, regardless of where they are, and like never before in history. 

“Historically, a bank account represented access to economic citizenship. Today, having a simple device enabling digital access to a modern banking platform is a passport to global connectivity and vast human development potential.”

The bank says it is using technology, and mobile phones in particular, to deliver low-cost transactional channels accessible to all our customers. The evolution in mobile can be seen in transaction options like cash back at the retail checkout till rather than the ATM, free digital banking rather than using a branch, and the ability to transact using digital wallets, even without a bank account.

“Developing comprehensive connected ecosystems requires a mind-set change from Africa’s banks,” says Montjane. “Banks will evolve away from traditional financial service organisations, into service ecosystems enabling broad universal access to almost everything like enhanced purchasing experiences of vehicles and homes, online procurement of goods and services and lifestyle elements like rewards and travel. 

“These connectivity drivers will also act to future-proof evolving connectivity ecosystem by allowing us to offer untold future services while deriving income from as yet unrealised revenue streams,.   

From a customer perspective, the kind of ecosystems of knowledge, access and, ultimately, connectivity that banks will come to provide will radically transform the share of life that almost all individuals will be able to access.”

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Two-thirds of SA staff hide social media from bosses

With 90% of people in employment going online several times a day, it can be hard for most workers to keep their private and work-life separate during the working day (and beyond). The recently published Global Privacy Report from Kaspersky Lab reveals that 64% of South African consumers choose to hide social media activity from their boss. This secretive stance at work also extends to their colleagues, with 60% of South Africans also preferring not to reveal online activities to their co-workers.

Globally, the average employee spends an astonishing 13 years and two months at work during their lifetime. Interestingly though, not all this time is directly related to solving work tasks or earning a promotion: almost two thirds (64%) of consumers admit visiting non-work-related websites every day from their desk.

Not surprisingly, 35% of South African employees are against their employer knowing which websites they visit. However, more interestingly, 60% of South African are even against their colleagues knowing about their online activities. This probably means that colleagues constitute an even greater threat to future perspectives of an office slouch or maybe the relationships with colleagues are more informal and therefore, more valuable.

On the contrary, social media activity appears to be a less private domain for many and therefore, more suitable for sharing with colleagues but not the boss. This is probably because workers fear harming the public image of a company or interest in decreased staff productivity motivates companies to monitor employees’ social networks and make career changing decisions based on that. Such policies have led to 64% of South Africans saying that they don’t want to reveal their social media activities to their boss and 53% even don’t want to disclose this information to their colleagues.

A further 29% are against showing the content of their messages and emails to their employer. In addition, 3% even said that their career was irrevocably damaged as a consequence of their personal information being leaked. Thus, people are worried about how to build a favourable internal reputation and how not to destroy existing workplace relationships.

“As going online is an integral part of our life nowadays, lines continue to blur between our digital existence at work and at home. And that’s neither good nor bad. That’s how we live in the digital age. Just keep remembering that as an employee you need to be increasingly cautious of what exactly you post on social media feeds or what websites you prefer using at work. One misconceived action on the internet could have an irrevocable long-term impact on even the most ambitious worker’s ability to climb the career ladder of their choice in the future,” comments Marina Titova, Head of Consumer Product Marketing at Kaspersky Lab.

To ensure workers don’t fall prey of the internet threats at a work, there are some core guidelines to adhere to in the digital age:

  • Don’t post anything that could be considered defamatory, obscene, proprietary or libellous. If in doubt, don’t post.
  • Be aware that system administrators may at least, in theory, be informed about your web browsing patterns.
  • Don’t harass, threaten, discriminate or disparage against any colleague, partner, competitor or customer. Neither on social networks or in messages, emails, nor by any other means.
  • Don’t post photographs of other employees, customers, vendors, suppliers or company products without prior written permission.
  • Start using Kaspersky Password Manager to ensure your social media and other personal accounts are not at risk of unauthorised access by someone else in an office. Install a reliable security solution such as Kaspersky Security Cloud to protect your personal devices.

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