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CT to put R185m in broadband

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The City of Cape Town plans to spend R185 million in the current financial year on its broadband initiative.

The City and Province have additional funding to support digital initiatives from the Western Cape Government of R11.8 million for broadband infrastructure and R23.7 million for their Digital Inclusion Project (wi-fi). 180 new Wi-Fi access points were introduced in 2014/15 and a further 120 points will follow by year-end. “Our network is now robust and extensive enough to be leveraged by the private sector for inclusive growth and economic development,” said Andre Stelzner, CIO of the City of Cape Town, to members of Accelerate Cape Town (ACT), at a forum on Digital Cape Town: Creating a Smart City on Friday, 16 October 2015.

Ryan Ravens, CEO of ACT – a business leadership organisation that represents the largest corporates in the Western Cape – said: “Cape Town, with its population of 3.7 million, is growing at 2.6% per annum. As such, we are the city with the highest urbanisation rate in SA. In order to create a stable and conducive business environment, we need to find creative ways of accelerating inclusive growth and to work more carefully with our resources. The case for business to become involved is compelling and, from a socio-economic perspective, we also know that a 10% increase in broadband penetration can generate 1.3% growth in GDP.

“By putting the broadband infrastructure in place, the City has optimised the environment for private sector involvement by providing the backbone infrastructure. And by extending this invitation to business to become involved in the provision of related products and services to citizens, we are presented with an excellent opportunity to help transform Cape Town into a smart city.”

Talent

To facilitate this process, Ravens and his team are also addressing key inhibitors of which the skills shortage is considered the greatest. “The private sector remains constrained by a dearth of relevant skills in general and, in the case of Digital Cape Town, of software engineers, data scientists, and JAVA and .Net developers in particular. We are engaging with the region’s universities and educational institutions to raise awareness, ensure collaboration with the private sector, and address this issue at foundational level.” Ravens said.

Further to a free Wi-Fi service, the organisation’s members identified open data, smart (online)

systems (for the settlement of bills, fault logging, etc.), and IT infrastructure access for educational institutions, as the smart city initiatives to be prioritised.

About 30 000 residents currently access the City’s Wi-Fi network and a tender for the provision of Wi-Fi on MyCiti buses, has recently closed. According to Stelzner, this is a highly specialised area. He says: “The construction of dedicated wireless data transmission infrastructure along bus routes is very expensive and can at best be justified along very high occupancy routes. The alternative is dependent on good LTE mobile data services from mobile operators. It is this mobile data service that will then be used for transmission between a moving bus and a terrestrial base station.”

Collaboration

Large multinational organisations, with their research and development capabilities and ready access to global best practice, are often well placed to help find viable solutions to complex technical challenges. In summarising his presentation at the event, Damien Callaghan – Senior Director for Solution Development at the Internet of Things Group at Intel – told the audience: “There is no clear definition of a smart city yet. This means that you have an opportunity to define – and realise – it in Cape Town. When doing so, start on projects that present the least resistance. Always be clear on who “owns” the data and who can license the use of it. Articulate the Rand value – and “soft” – returns upfront and, perhaps most importantly, understand that you cannot do this alone. Create a small group of eco-system partners who align with you on this journey.”

A collaborative approach will be central to unlocking the full potential of the City’s fibre network, Ravens, agreed. “This was our first forum in a series aimed at facilitating engagement between business and the City as we work to transform Cape Town into the progressive, smart and inclusive city it has every potential to be. Our next session will be smaller and focused on generating ideas on how the private sector can help.

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Now download a bank account

Absa has introduced an end-to-end account opening for new customers, through the Absa Banking App, which can be downloaded from the Android and Apple app stores. This follows the launch of the world first ChatBanking on WhatsApp service.

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This “download your account” feature enables new customers to Absa, to open a Cheque account, order their card and start transacting on the Absa Banking App, all within minutes, from anywhere and at any time, by downloading it from the App stores.

“Overall, this new capability is not only expected to enhance the customer’s digital experience, but we expect to leverage this in our branches, bringing digital experiences to the branch environment and making it easier for our customers to join and bank with us regardless of where they may be,” says Aupa Monyatsi, Managing Executive for Virtual Channels at Absa Retail & Business Banking.

“With this innovation comes the need to ensure that the security of our customers is at the heart of our digital experience, this is why the digital onboarding experience for this feature includes a high-quality facial matching check with the Department of Home Affairs to verify the customer’s identity, ensuring that we have the most up to date information of our clients. Security is supremely important for us.”

The new version of the Absa Banking App is now available in the Apple and Android App stores, and anyone with a South African ID can become an Absa customer, by following these simple steps:

  1. Download the Absa App
  2. Choose the account you would like to open
  3. Tell us who you are
  4. To keep you safe, we will verify your cell phone number
  5. Take a selfie, and we will do facial matching with the Department of Home Affairs to confirm you are who you say you are
  6. Tell us where you live
  7. Let us know what you do for a living and your income
  8. Click Apply.

 

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How we use phones to avoid human contact

A recent study by Kaspersky Lab has found that 75% of people pick up their connected device to avoid conversing with another human being.

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Connected devices are becoming essential to keeping people in contact with each other, but for many they are also a much-needed comfort blanket in a variety of social situations when they do not want to interact with others. A recent survey from Kaspersky Lab has confirmed this trend in behaviour after three-quarters of people (75%) admitted they use a device to pretend to be busy when they don’t want to talk to someone else, showing the importance of keeping connected devices protected under all circumstances. 

Imagine you’ve arrived at a bar and you’re waiting for your date. The bar is busy, and people are chatting all around you. What do you do now? Strike up a conversation with someone you don’t know? Grab your phone from your pocket or handbag until your date arrives to keep yourself busy? Why talk to humans or even make eye-contact with someone else when you can stare at your connected device instead?

The truth is, our use of devices is making it much easier to avoid small talk or even be polite to those around us, and new Kaspersky Lab research has found that 72% of people use one when they do not know what to do in a social situation. They are also the ‘go-to’ distraction for people even when they aren’t trying to look busy or avoid someone’s eye. 46% of people admit to using a device just to kill time every day and 44% use it as a daily distraction.

In addition to just being a distraction, devices are also a lifeline to those who would rather not talk directly to another person in day-to-day situations, to complete essential tasks. In fact, nearly a third (31%) of people would prefer to carry out tasks such as ordering a taxi or finding directions to where they need to go via a website and an app, because they find it an easier experience than speaking with another person.

Whether they are helping us avoid direct contact or filling a void in our daily lives, our constant reliance on devices has become a cause for panic when they become unusable. A third (34%) of people worry that they will not be able to entertain themselves if they cannot access a connected device. 12% are even concerned that they won’t be able to pretend to be busy if their device is out of action.

Dmitry Aleshin, VP for Product Marketing, Kaspersky Lab said, “The reliance on connected devices is impacting us in more ways than we could have ever expected. There is no doubt that being connected gives us the freedom to make modern life easier, but devices are also vital to help people get through different and difficult social situations. No matter what your ‘connection crutch’ is, it is essential to make sure your device is online and available when you need it most.”

To ensure your device lifeline is always there and in top health – no matter what the reason or situation – Kaspersky Security Cloud keeps your connection safe and secure:

·         I want to use my device while waiting for a friend – is it secure to access the bar’s Wi-Fi?

With Kaspersky Security Cloud, devices are protected against network threats, even if the user needs to use insecure public Wi-Fi hotspots. This is done through transferring data via an encrypted channel to ensure personal data safety, so users’ devices are protected on any connection.

·         Oh no! I’m bored but my phone’s battery is getting low – what am I going to do?

Users can track their battery level thanks to a countdown of how many minutes are left until their device shuts down in the Kaspersky Security Cloud interface. There is also a wide-range of portable power supplies available to keep device batteries charged while on-the-go.

·         I’ve lost my phone! How will I keep myself entertained now?

Should the unthinkable happen and you lose or have your phone stolen, Kaspersky Security Cloud can track and protect your device from data breaches, for complete peace of mind. Remote lock and locate features ensure your device remains secure until you are reunited.

 

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