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Behind the rise of Office 365

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Is Office 365 the one-stop cloud solution for business? Mimecast’s Senior Sales Engineer, GIULIO MAGNI, looks at its potential shortcomings and how companies can overcome these.|Is Office 365 the one-stop cloud solution for business? Mimecast’s Senior Sales Engineer, GIULIO MAGNI, looks at its potential shortcomings and how companies can overcome these.

Microsoft has said that Office 365 is the future and the numbers agree. More than a million subscribers are signing up each month and four out of five Fortune 500 companies are already using Office 365.

Why the overwhelming success? The reason lies in the rapid rate of cloud adoption, both global and local. Ipsos Mori’s SMB IT Research 2015 found that 57% of South African small to medium businesses are already accessing their work remotely through using a cloud service. And this number is only set to grow. IDC Futurescape predicts that as early as 2017, more than a third of new applications will be cloud-enabled.

The exponential growth numbers paint a picture of a future where Office 365 is standard, and the question that emerges is not so much “should I migrate” as it is “when will I migrate”. There is, however, another question that needs answering before making the leap to Office 365, namely what the practical implications of the move are.

The unspoken promise of Office 365 is that it is the last great data migration that businesses will ever have to make. Unfortunately, it still comes with all the teething problems of any largescale IT implementation. No IT solution is perfect, and identifying the gaps in Office 365 before migrating is critical to a smooth transition.

The hidden shortcomings

Microsoft’s messaging on Office 365 is that it is a one-stop cloud solution for managing important enterprise data such as email. To an extent, this is true, especially for smaller companies. Office 365 is rich in features: 99.9% email availability in its SLA, antivirus and malware protection and email recovery.

However, a closer look at the functionality of these features reveals pain points. Outages happen and even an excellent product like Office 365 is vulnerable. Officially, the amount of downtime is low enough to adhere to its SLA, however there have been recordings of O365 outages. Downtime can include admin access, AD authentication, policy engine, archive access and so on. Adding up the outages across all of the services amounts to an issue that doesn’t just impact the average email user but entire organisations.

The data dilemma

There are other gaps in the Office 365 platform that impact business continuity and data archiving. In Office 365, there is no ‘true’ email archiving, for example. Users can delete emails from the archive unless they are placed on In-Place Hold, something that can affect compliance. While there is a recovery period if this happens, the data is lost forever as soon as the deleted items folder is emptied.

Another notable shortcoming is the lack of mobile access users have to the email archive. End-users are only able to access the archive from a browser or Windows desktop. In addition, Office 365 lacks the ability to archive email on a network drive, further limiting the archive’s mobility. In an always-on world, the inability to search and recover important email data can have serious business consequences.

Two clouds are better than one

None of this makes Office 365 a poor solution. On the contrary, it is an excellent product that will over time add new layers of functionality. But just like the on premises world from which we come it is precisely this strength that opens the space for a third-party services aimed at supporting the Office 365 experience.

The cloud may have changed the way in which we work, but one thing remains true: It is risky relying on a single service provider, particularly when it means that your data is essentially sitting in one giant basket. Mimecast’s approach to this has been to create products that can work seamlessly alongside Office 365 to enhance its email archiving capabilities. We anticipate more companies will offer these kinds of add-on services as Office 365 becomes more universal.

How can businesses decide which of these third-party services is right for their needs? Companies looking to migrate to Office 365 need to closely examine their own requirements and where Office 365 might fall short in addressing these. That will give them guidance that will allow them to seek out products to successfully bridge the gap.

Giulio Magni offers these top tips to optimise your Office 365 experience:

·         Not all Office 365 plans are created equal. Vet the different plans’ offerings and use your Office 365 dashboard to research which purchase service add-ons might need to be added to meet your organisational needs.

·         Most on-premises legacy archive solutions don’t work with Office 365, leaving your users unable to access archived email. Get a compatible archiving solution in place before the migration.

·         Never use the Permanently Delete option in Office 365 without having a robust archiving solution in place. Set up retention policies and tags early on and test these on a few accounts before applying company-wide.

·         Microsoft is continuously improving functionality and fixing bugs through its updates, but these may affect productivity. Enable First Release to let your support staff try updates before worldwide release.

·         Finally – You will hear Microsoft say that you don’t need another service but they cannot be impartial about mitigating themselves. It is your business and your responsibility to keep the email communication flowing and compliant. Remember the principals you adopted when everything was in house – the same methodology still applies today – just in the cloud.

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Acer gaming beast escapes

Acer this week unveiled two notebooks that take portable gaming to new extremes.

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Acer  unveiled two new Predator Helios gaming notebooks this week at the next@acer global press conference in New York. They include the powerful Predator Helios 500, featuring up to 8th Gen Intel Core i9+ processors, and the Predator Helios 300 Special Edition that includes upgraded specs from its predecessor and a distinctive white chassis. Both feature VR-Ready performance, advanced thermal technologies, and blazing-fast connectivity.

“We’ve expanded our Predator Helios gaming notebook line in response to popular demand from gamers seeking extreme performance on the go,” said Jerry Kao, President of IT Products Business, Acer. “The Predator Helios 500 and Helios 300 gaming notebooks feature Acer’s proprietary thermal technologies and powerful components that, coupled with our award-winning software, deliver unparalleled gaming experiences.”

“The 8th Gen Intel Core i9+ processor for gaming and creation laptops is the highest performance Intel has ever delivered for this class of devices; purpose built for enthusiasts who demand premium gaming experiences whether at home or on the go,” said Steve Long, Vice President and General Manager, Client Computing Group Sales and Marketing, Intel. “Intel and Acer’s long relationship has produced amazing products over the years, and the new Acer Predator Helios gaming notebooks are powerful examples of what’s possible with this unprecedented level of performance.”

Predator Helios 500 is a gaming beast featuring overclocking, 4K 144 Hz panels

Designed for extreme gamers, the Predator Helios 500 is a gaming beast. It features up to overclockable 8th Gen Intel Core i9+ processors and overclockable GeForce GTX 1070 graphics. Intel Optane memory increases responsiveness and load times, while ultra-fast NVMePCIe SSDs, Killer DoubleShot Pro networking, and up to 64GB of memory keep the action going, making the Helios 500 the ideal gaming notebook for graphic-intensive AAA titles and live streaming.

Top-notch visuals are delivered on bright, vibrant 4K UHD or FHD IPS 17.3-inch displays with 144Hz refresh rates for blur- and tear-free gameplay. NVIDIA G-SYNC technology is supported on both the built-in display and external monitors, allowing for buttery-smooth imagery without tearing or stuttering. For those looking for maximum gaming immersion, dual Thunderbolt 3 ports, and display and HDMI 2.0 ports support up to three external monitors. Two speakers, a subwoofer, and Acer TrueHarmony and Waves MAXXAudio technology deliver incredible sound and hyper-realistic 3D audio using Waves Nx.

The Helios 500 stays cool with two of Acer’s proprietary AeroBlade 3D metal fans, and five heat pipes that distribute cool air to the machine’s key components while simultaneously releasing hot air. Fan speed can be controlled and customized through the PredatorSense app.

A backlit RGB keyboard offers four lighting zones with support for up to 16.8 million colors. Anti-ghosting technology provides the ultimate control for executing complex commands and combos, which can be set up via five dedicated programmable keys.

Acer’s PredatorSense app can be used to control and monitor the notebook’s vitals from one central interface, including overclocking, lighting, hotkeys, temperature, and fan control.

Predator Helios 300 Special Edition brings a sophisticated design twist to gaming notebooks

Acer’s budget-friendly Helios 300 gaming line sees the addition of a Special Edition model featuring an all-white aluminum chassis accented with gold trim, an unusually chic design for gaming notebooks.

The Helios 300 Special Edition (PH315-51) allows for ultra-smooth gameplay via its 15.6-inch FHD IPS display with an upgraded 144Hz refresh rate. The rapid refresh rate shortens frame rendering time and lowers input lag to give gamers an excellent in-game experience. It’s powered by up to an 8th Gen Intel Core i7+ processor, overclockable GeForce GTX 1060 graphics, up to a 512 GB PCIe Gen 3 NVMe solid state drive, and up to a 2 TB hard disk drive.

The Helios 300 Special Edition also comes equipped with up to 16 GB of DDR4 memory, and is upgradable to 32GB. Intel Optane memory speeds up load times of games and applications, access to information and improves overall system responsiveness. In addition, Gigabit Ethernet provides fast wired connections, while Gigabit Wi-Fi is provided by the latest Intel Wireless-AC 9560 that delivers up to 1.73Gbps throughput when using 160 MHz channels (2×2 802.11ac, dual-band 2.4GHz and 5GHz).

The Helios 300 Special Edition also includes two of Acer’s ultrathin (0.1 mm) all-metal AeroBlade 3D fans designed with advanced aerodynamics and superior airflow to keep the system cool. They can be controlled with Acer’s PredatorSense app, which offers three usage modes:

1. Coolboost mode:

For heavy loading games, rendering, streaming, and extended video consumption

2. Normal mode:

For productivity tools like Microsoft Office

3. Silent mode:

For web browsing and online chatting

Price and Availability

Predator Helios 500 will be available in South Africa in June starting at R34 999.00

Helios 300 Special Edition will be available in South Africa in August 2018. Exact Price will be communicated closer to the time.

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LG G7 arrives in SA

LG this week introduced South Africa to its latest premium smartphone, the LG G7 ThinQ, focused on bringing useful and convenient AI features to the smartphone experience.

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Powered by the latest Qualcomm Snapdragon 845 Mobile Platform, the LG G7 ThinQ offers 4GB of RAM and 64GB of internal storage to run demanding tasks and apps with. It is equipped with a 6.1-inch Super Bright Display, but the LG G7 ThinQ remains compact enough to use with one hand.

Sporting a new design aesthetic for the G series, the polished metal rim gives the LG G7 ThinQ a sleeker, more refined look, complemented by Gorilla Glass 5 on both the front and the back for enhanced durability. Rated IP68 for dust and water resistance, the LG G7 ThinQ is also awarded MIL-STD 810 c certification, having been subjected to a range of extreme temperature and environment tests designed by the United States military.

The LG G7 ThinQ has an 8MP camera up front, rendering clear and natural selfies, with two 16MP cameras at the back that deliver higher resolution photos with more detail, as well as a Super Wide Angle configuration.

As with other leading brands, LG has evolved its signature camera by including AI functionality. The AI CAM offers 19 shooting modes for intelligence-optimised shots. Users can also improve their photos by choosing from an additional three effect options should the AI CAM recommendation not suit their taste.

The new Super Bright Camera captures images that are up to four times brighter than typical photos shot in dim light. Through the combination of pixel binning and software processing, the AI algorithm adjusts the camera settings automatically when shooting in low light.

Live Photo Mode records one second before and after the shutter is pressed for snippets of unexpected moments or expressions that would normally be missed. Stickers uses face recognition to generate fun 2D and 3D overlays, such as sunglasses and headbands, that can be viewed directly on the display.

New to the G series is Portrait Mode, which generates professional-looking shots with out-of-focus backgrounds. This effect can be generated using both front and rear standard lenses as well as the rear Super Wide Angle lens.

LG G7 ThinQ offers further AI functionality with the inclusion of Google Lens features. Google Lens is a new way to search using the AI and computer vision. Google Assistant and Google Photos allow users to access more information on objects such as landmarks, plants, animals, and books. It can identify text or visit websites, add business cards to contacts, events to the calendar or look up an item on a restaurant menu.

A button just below the volume keys launches the AI functionality. A single tap of this button launches the Google Assistant, while two quick taps launches Google Lens. Users can also hold down the button to start talking to the Google Assistant without the repetition of the OK Google command.

With Super Far Field Voice Recognition (SFFVR) and the highly-sensitive G7ThinQ microphone, the Google Assistant can recognise voice commands from up to five meters away. SFFVR is able to separate commands from background noise, making the LG G7 ThinQ an alternative to a home AI speaker, even when the TV is on. Commands for the Google Assistant have been increased in the LG G7 ThinQ so users can get more done with their voice alone.

“The LG G7 ThinQ is strongly focused on the fundamentals and its launch marks a new chapter for our company,” said Deon Prinsloo, General Manager for Mobile Communication, LG Electronics S.A Pty Ltd. “Through the combination of personalised and useful AI functionalities with meaningful smartphone features, this is LG’s most convenient and in the moment smartphone yet.”

Key Specifications

  • Mobile Platform: Qualcomm Snapdragon 845 Mobile Platform
  • Display: 6.1-inch QHD+ 19.5:9 FullVision Super Bright Display (3120 x 1440 / 564ppi)
  • Memory:
    • LG G7 ThinQ: 4GB LPDDR4x RAM / 64GB UFS 2.1 ROM / MicroSD (up to 2TB)
  • Camera:
    • Rear Dual: 16MP Super Wide Angle (F1.9 / 107°) / 16MP Standard Angle (F1.6 / 71°)
    • Front: 8MP Wide Angle (F1.9 / 80°)
  • Battery: 3000mAh
  • OS: Android 8.0 Oreo
  • Size: 153.2 x 71.9 x 7.9mm
  • Weight: 162g
  • Connectivity: Wi-Fi 802.11 a, b, g, n, ac / Bluetooth 5.0 BLE / NFC / USB Type-C 2.0 (3.1 compatible)
  • Colours: New Aurora Black
  • Others: Super Bright Display / New Second Screen / AI CAM / Super Bright Camera / Super Far Field Voice Recognition / Boombox Speaker / Google Lens / AI Haptic / Hi-Fi Quad DAC / DTS:X 3D Surround Sound / IP68 Water and Dust Resistance / HDR10 / Google Assistant Key / Face Recognition / Fingerprint Sensor / Qualcomm Quick Charge 3.0 Technology / Wireless Charging / MIL-STD 810G Compliant / FM Radio
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