Is Office 365 the one-stop cloud solution for business? Mimecast’s Senior Sales Engineer, GIULIO MAGNI, looks at its potential shortcomings and how companies can overcome these.|Is Office 365 the one-stop cloud solution for business? Mimecast’s Senior Sales Engineer, GIULIO MAGNI, looks at its potential shortcomings and how companies can overcome these.
Microsoft has said that Office 365 is the future and the numbers agree. More than a million subscribers are signing up each month and four out of five Fortune 500 companies are already using Office 365.
Why the overwhelming success? The reason lies in the rapid rate of cloud adoption, both global and local. Ipsos Mori’s SMB IT Research 2015 found that 57% of South African small to medium businesses are already accessing their work remotely through using a cloud service. And this number is only set to grow. IDC Futurescape predicts that as early as 2017, more than a third of new applications will be cloud-enabled.
The exponential growth numbers paint a picture of a future where Office 365 is standard, and the question that emerges is not so much “should I migrate” as it is “when will I migrate”. There is, however, another question that needs answering before making the leap to Office 365, namely what the practical implications of the move are.
The unspoken promise of Office 365 is that it is the last great data migration that businesses will ever have to make. Unfortunately, it still comes with all the teething problems of any largescale IT implementation. No IT solution is perfect, and identifying the gaps in Office 365 before migrating is critical to a smooth transition.
The hidden shortcomings
Microsoft’s messaging on Office 365 is that it is a one-stop cloud solution for managing important enterprise data such as email. To an extent, this is true, especially for smaller companies. Office 365 is rich in features: 99.9% email availability in its SLA, antivirus and malware protection and email recovery.
However, a closer look at the functionality of these features reveals pain points. Outages happen and even an excellent product like Office 365 is vulnerable. Officially, the amount of downtime is low enough to adhere to its SLA, however there have been recordings of O365 outages. Downtime can include admin access, AD authentication, policy engine, archive access and so on. Adding up the outages across all of the services amounts to an issue that doesn’t just impact the average email user but entire organisations.
The data dilemma
There are other gaps in the Office 365 platform that impact business continuity and data archiving. In Office 365, there is no ‘true’ email archiving, for example. Users can delete emails from the archive unless they are placed on In-Place Hold, something that can affect compliance. While there is a recovery period if this happens, the data is lost forever as soon as the deleted items folder is emptied.
Another notable shortcoming is the lack of mobile access users have to the email archive. End-users are only able to access the archive from a browser or Windows desktop. In addition, Office 365 lacks the ability to archive email on a network drive, further limiting the archive’s mobility. In an always-on world, the inability to search and recover important email data can have serious business consequences.
Two clouds are better than one
None of this makes Office 365 a poor solution. On the contrary, it is an excellent product that will over time add new layers of functionality. But just like the on premises world from which we come it is precisely this strength that opens the space for a third-party services aimed at supporting the Office 365 experience.
The cloud may have changed the way in which we work, but one thing remains true: It is risky relying on a single service provider, particularly when it means that your data is essentially sitting in one giant basket. Mimecast’s approach to this has been to create products that can work seamlessly alongside Office 365 to enhance its email archiving capabilities. We anticipate more companies will offer these kinds of add-on services as Office 365 becomes more universal.
How can businesses decide which of these third-party services is right for their needs? Companies looking to migrate to Office 365 need to closely examine their own requirements and where Office 365 might fall short in addressing these. That will give them guidance that will allow them to seek out products to successfully bridge the gap.
Giulio Magni offers these top tips to optimise your Office 365 experience:
· Not all Office 365 plans are created equal. Vet the different plans’ offerings and use your Office 365 dashboard to research which purchase service add-ons might need to be added to meet your organisational needs.
· Most on-premises legacy archive solutions don’t work with Office 365, leaving your users unable to access archived email. Get a compatible archiving solution in place before the migration.
· Never use the Permanently Delete option in Office 365 without having a robust archiving solution in place. Set up retention policies and tags early on and test these on a few accounts before applying company-wide.
· Microsoft is continuously improving functionality and fixing bugs through its updates, but these may affect productivity. Enable First Release to let your support staff try updates before worldwide release.
· Finally – You will hear Microsoft say that you don’t need another service but they cannot be impartial about mitigating themselves. It is your business and your responsibility to keep the email communication flowing and compliant. Remember the principals you adopted when everything was in house – the same methodology still applies today – just in the cloud.
Win a Poster Heater with Gadget and Takealot.com
This winter Gadget and Takealot.com are giving away three Poster Heaters, which look like posters but become heaters when you plug them in.
Three Gadget readers will each win a unit, valued at R550 each. To enter, follow @GadgetZA and @Takealot on Twitter and tell us on the @GadgetZA account how many Watts the heater consumes.
What’s the big deal about these heaters? Many of us are struggling to keep the balance between soaring electricity costs and the need to keep warm this winter.
However, the recently launched Poster Heater by EasyHeat and distributed in South Africa by Takealot.com is not only one of the most cost effective electric heaters currently on the market, it is also easy to setup and use.
As the name indicates, it is a poster similar to one you would hang on a wall. But, plug it in and it turns into a 300 Watt heater. The Poster Heater isn’t designed to heat hallways or large rooms, but rather smaller ones like a bedroom or a baby’s nursery or a dressing room.
It uses radiant heating, which means that it heats up in a couple of minutes and the heat is directed at the objects or people around it, quickly taking the chill out of the air and providing a comfortable ambient temperature.
The other advantage of radiant heating is that it doesn’t dry out the air like infrared or gas heaters. Users also don’t have to worry about their children or pets getting too close to it because, even though it gets hot, it can be touched.
To enter the competition follow the steps below:
Competition entry details:
3. The competition closes on 31 July 2018.
4. Winners will be notified via Twitter on 1 August and Takealot.com will be in touch to organise delivery.
5. The competition is only open to South African residents.
Deezer to host Hotstix’s Mandela tribute playlist
Deezer is celebrating Nelson Mandela on the centenary of his birthday by hosting a tribute playlist created by music legend Sipho “Hotstix” Mabuse.
Mabuse, a legendary figure in African music, first rose to prominence in the 1970s with his band Harari and later developed a name for himself as a solo artist. One of his best known songs was the global hit BurnOut in the 1980s.
The playlist takes the listener on a captivating musical journey through the life of Nelson Mandela. It was compiled by Mabuse, who consulted with Mandela’s family and friends to ensure that the music would be relevant and accurate. The playlist also features commentary by Mabuse, which was recorded in his Soweto home.
“I have tried to tell the story of the music that Madiba loved,” says Mabuse. “The Playlist excludes the time in prison obviously, as Madiba would not have had exposure to music in that time. We have focused on the music we know he loved before and after that period. This recording was really an emotional journey for me, but an incredible opportunity to document these memories.”
The playlist features the music the young Mandela loved, such as The Manhattan Brothers, Solomon Linda, Brenda Fassie and Miriam Makeba. It includes struggle songs from Chicco, Johnny Clegg, Hugh Masekela and Yvonne Chaka Chaka. The playlist also includes Mandela by Zahara, one of the younger artists who caught Madiba’s ear.
Mabuse also offers stories of his own songs, such as Shikisha, a song greatly beloved by the former President.
“I was delighted to share my thoughts and hope the listeners enjoyed the musical journey,” says Mabuse. “Madiba did enjoy music immensely and we all have a purpose wherever we are in the world to celebrate culture and to learn from different cultures and music forms and styles.”
This playlist was inspired by the Nelson Mandela 100 campaign, calling on corporates and individuals to act as sources of inspiration and engage in conversation and action.