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Samsung to send vans to fix your phone

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To ensure users can continue staying in touch, Samsung now offers mobile service vans which will repair specific Samsung mobile devices at customer’s home or office.

Smartphones have become the go-to device for everything from business planning and communication to personal social networking and entertainment. When something goes wrong, it’s more than a mere inconvenience, it can disrupt your entire life. To ensure users can seamlessly continue doing life, Samsung now offers an extraordinary service: mobile service vans which will repair specific Samsung mobile devices at customer’s home or office. All that’s required is a simple phone call.

Launched in Johannesburg and Pretoria during December 2017, the service vans are now available in Durban and Cape Town as well. This innovative service applies to the Galaxy S8 and Note 8 devices purchased in South Africa. The process is simple; all customers need to do is call 0860 726 7864.  The call centre will establish the repair type required and dispatch a van from the allocated service centre, which will be located within a specific radius from a customer’s home or office. All it costs is R150.00 for the call out fee. Should additional charges apply; customers will be alerted by the service centre allocated to the call out.

Richard Chetty, Director of Services for Samsung South Africa, says, “This is another innovation which affords Samsung users convenience that fits into their lives and enhances their experience of the brand. Service is a vital part of Samsung’s product offerings and are excited about how the mobile service vans are going to positively impact user’s lives.”

The service includes labour and parts as stipulated by the terms and conditions on the device’s warranty card. Service people will assist with device setup, wireless connections and registration of new Samsung products as well as product training on the device for users.

“Feedback from people who have used the service has been incredibly positive. It’s not easy to fit activities like repairs into your daily schedule, and customers love the fact that we’ve removed the hassle factor for them,” concludes Chetty.

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CES: So long, and thanks for all the beer!

Last week, the Las Vegas expo showed off its fun side with state-of-the-art technologies for enjoying beer, writes BRYAN TURNER

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From craft beer-making machines to robots that pour beer, CES had more beer than usual in Las Vegas last week. And even free beer if you found the right stand. Stampede’s saloon-style booth offered beer to visitors who tried out its latest drones, virtual reality, and other gaming products. No beer tech, though.

Here are some of the beer technologies that stood out:

LG HomeBrew – Craft beer made at home

LG’s HomeBrew craft beer-making machine,  debuted at CES 2019, brings the brewing process home thanks to single-use capsules,  a self-cleaning feature, and an algorithm optimised for fermentation. 

Like a Nespresso coffee machine, the beer maker uses capsules, which contain malt, yeast, hop oil and flavouring. At the press of a button, LG HomeBrew automates the whole procedure from fermentation and carbonation to ageing. A companion app lets users check HomeBrew’s status at any time during the process, from their handsets.

The beer machine not only offers a simple way to make craft beer, but also enhances the quality of beer it makes. The fermentation algorithm intelligently controls the fermenting process with precise temperature and pressure control. It automatically sanitises itself, using nothing more than hot water, ensuring everything is hygienically clean for the next batch.

Designed with discerning beer lovers in mind, HomeBrew allows for in-home production of batches of more than 4 litres of beer in a variety of styles. The following five distinctive, flavoured beers are available now: 

  • Hoppy American IPA
  • Golden American Pale Ale
  • Full-bodied English Stout
  • Zesty Belgian-style Witbier
  • Dry Czech Pilsner

The only catch? It takes about two weeks to make, depending on the beer type.

“LG HomeBrew is the culmination of years of home appliance and water purification technologies that we’ve developed over the decades,” said Dan Song, president of LG Electronics Home Appliance & Air Solutions Company. “Homebrewing has grown at an explosive pace, but there are still many beer lovers who haven’t taken the jump because of the barriers to entry, like complexity, and these are the consumers we think will be attracted to LG HomeBrew.”

Click here to read about the party speaker that holds beer and robots that pour beer.

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CES: Alienware gets Legend-ary

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At CES in Las Vegas last week, Dell’s Alienware released a family of high-end, thin, light, and affordable machines for both amateur and professional gamers – and a new identity.

Alienware marked CES 2019 as a brand milestone with the debut of a new design identity, Alienware Legend. It aims to set a new bar of excellence for what gamers want most – performance and function. Alienware says it evaluated multiple concepts and chose one that was the biggest and boldest departure from its current look.

Alienware Legend, says the company, stays true to the brand’s core design tenets, taking cues from its deep roots in sci-fi culture and its early industrial designs, to distinguish the brand from the rest of the industry. The new Legend design is optimised with cutting-edge thermal cooling technology to achieve and sustain overclocking power, improved AlienFX lighting, and ultra-thin screen borders. It also unveiled a new “three-knuckle hinge” design that reduces the overall dimension while creating a stronger assembly, all combining to yield a better gaming experience.

“We’re excited to come to this year’s CES with some truly groundbreaking products, next-gen software and strategic partnerships that will bring more people to experience PC gaming and advance the industry,” said Frank Azor, vice president and general manager of Alienware. “The legend design answers the call for more and better from our gaming community, and the new G Series laptops will make PC gaming even more accessible to those looking for high-performance gaming at a cost they can appreciate.”

Click here to read about Alienware Legend in action with the Area-51m and m-series laptops

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