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Samsung enters 2020 with six new smartphones

With six new devices, Samsung has started 2020 on the right foot and in the right direction with strong devices at attractive price points, writes BRYAN TURNER.

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In Johannesburg this week, Samsung unveiled six new devices, five of which aim to simplify the various Samsung Galaxy lineups.

The most notable new handset, the Galaxy Note10 Lite, has arrived in South Africa – and in record time. The device was unveiled at CES 2020 in Las Vegas only two weeks ago, and is expected to launch in South Africa in the next two weeks.

The Note10 Lite shaves off a few arguably non-essential features from the Note10 to make Note features accessible to more South Africans. These features include wireless charging, waterproofing and a curved screen. Other than that, the Note10 Lite still features the iconic S-Pen, including all the cool features of the new S-Pen. Of course, the Lite comes in at around R7000 less than its more feature-rich sibling, which is a huge price drop considering the three non-vital features it sacrificed.

For a full specs list of the features of the Note10 Lite, please read our launch coverage from CES 2020.

“We have to be able to support the customers with better memory and better battery,” says Justin Hume, director of integrated mobility at Samsung South Africa. “128GB storage becomes fairly standardised across the range. From a battery perspective, we now see 5000 milliamp batteries making an appearance on A21 and A31 product. So you can see the customer is truly getting great value for their money there. But as we focus on those products, we are also introducing a brand new product into the range, which is the Note 10 Lite and we are making the S-Pen more accessible to everyday South Africans.”

Samsung’s extensive lineups, the Galaxy S, A, J, and Z lines, were understandable because they were all set at their own price points. For a while, it made sense that the Galaxy S range were the flagships, the Galaxy A range was the high-mid range devices, the Galaxy J devices were mid-range, and the Galaxy Z devices were entry-level.

Until they weren’t. When Galaxy Z devices from 2017 started being better than Galaxy A devices from 2018, it became apparent that technology was moving forward way too quickly to have so many lines. Consumers also became confused because the Galaxy A devices were supposed to hold a level of status that was shared with the Galaxy Z range just a year later.

Last year, Samsung reduced its device line to Galaxy S for its flagships and Galaxy A for everything else. It now launches devices under the A prefix with a numbered suffix indicating the level of its specifications. The new lineup started taking shape with the Galaxy devices last year with the Galaxy A50 and Galaxy A70, and consolidated the Z and J devices to the Galaxy A10, A20, and A30.

This year, Samsung has announced the Galaxy A11, A21, A31, A51 and A71, which provide a clear indication of which devices they will be succeeding. The devices will be released throughout 2020, staggered over the next few months until July.

The Galaxy A11 will feature a large 6.4-inch screen with an Infinity-O display, which is a punch hole for the front camera. On this device, the punch hole will be on the corner of the screen, instead of in the middle as with the Note10 handsets.

For an entry-level device, it’s surprising to see a triple camera array with a 13MP main sensor, an 8MP ultrawide lens, and a 2MP depth-sensing camera for portrait mode pictures. It will also support 15W fast-charging and features a 4000mAh battery. It will start at R2999 for the 32GB version and will be available in July 2020.

The Galaxy A21 shows off a slightly larger 6.5-inch screen and a triple rear camera system as well, but ups the ante with a 48MP main rear sensor. The battery will also be a whopping 5000mAh, with 15W fast charging as well. It will start at R3499 for the 32GB version and will be available in June 2020.

The Galaxy A31 will go back to 2019 roots with its display featuring an Infinity-U display, which is a tear-drop notch in the middle for the front camera. What users will get from the display is an in-screen fingerprint sensor, which can unlock the phone by reading one’s fingerprint through the display.

It will pack another camera in the array. It will feature the familiar 48MP and 8MP ultrawide lenses, with an upgraded 5MP depth sensor and a 5MP macro lens for taking sharper close-up shots. It will also feature the massive 5000mAh battery as in the A21, with 15W fast charging support. It will start at R5499 for the 128GB version and will be available in May 2020.

The Galaxy A51, which we will be providing a review of soon, gets closer to the flagships with some impressive features, like the quad-camera array in the A31, as well as a wide-angle 32MP selfie camera. It features an Infinity-O display, with a punch hole in the centre like the Note10. It also houses Samsung’s Exynos 9611 CPU, which is suitable for playing graphically intensive games. It starts at R6999 for the 128GB version and is available now.

The Galaxy A71, which is right below the Galaxy S10 in the line of devices, features a Qualcomm Snapdragon 730, which also translates to having a better graphics processor and a better gaming experience. It will feature a similar quad-camera array with a 64MP main sensor. It starts at R8999 for the 128GB version and will be available from February.

Samsung has shown off its strong competitive by revealing so many products at the beginning of the year. This will be an interesting year in the mid-range handset space, now that Samsung is pulling out the stops to put so much value into its mid-range devices.

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IoT sensors are anything from doctor to canary in mines

Industrial IoT is changing the shape of the mining industry and the intelligence of the devices that drive it

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The Internet of Things (IoT) has become many things in the mining industry. A canary that uses sensors to monitor underground air quality, a medic that monitors healthcare, a security guard that’s constantly on guard, and underground mobile vehicle control. It has evolved from the simple connectivity of essential sensors to devices into an ecosystem of indispensable tools and solutions that redefine how mining manages people, productivity and compliance. According to Karien Bornheim, CEO of Footprint Africa Business Solutions (FABS), IoT offers an integrated business solution that can deliver long-term, strategic benefits to the mining industry.

“To fully harness the business potential of IoT, the mining sector has to understand precisely how it can add value,” she adds. “IoT needs to be implemented across the entire value chain in order to deliver fully optimised, relevant and turnkey operational solutions. It doesn’t matter how large the project is, or how complex, what matters is that it is done in line with business strategy and with a clear focus.”

Over the past few years, mining organisations have deployed emerging technologies to help bolster flagging profits, manage increasingly weighty compliance requirements, and reduce overheads. These technologies are finding a foothold in an industry that faces far more complexities around employee wellbeing and safety than many others, and that juggles numerous moving parts to achieve output and performance on a par with competitive standards. Already, these technologies have allowed mines to fundamentally change worker safety protocols and improve working conditions. They have also provided mining companies with the ability to embed solutions into legacy platforms, allowing for sensors and IoT to pull them into a connected net that delivers results.

“The key to achieving results with any IoT or technology project is to partner with service providers, not just shove solutions into identified gaps,” says Bornheim. “You need to start in the conceptual stage and move through the pre-feasibility and bankable feasibility stages before you start the implementation. Work with trained and qualified chemical, metallurgical, mechanical, electrical, instrumentation and structural engineers that form a team led by a qualified engineering lead with experience in project management. This is the only way to ensure that every aspect of the project is aligned with the industry and its highly demanding specifications.”

Mining not only has complexities in compliance and health and safety, but the market has become saturated, difficult and mercurial. For organisations to thrive, they must find new revenue streams and innovate the ways in which they do business. This is where the data delivered by IoT sensors and devices can really transform the bottom line. If translated, analysed and used correctly, the data can provide insights that allow for the executive to make informed decisions about sites, investment and potential.


“The cross-pollination of different data sets from across different sites can help shift dynamics in plant operation and maintenance, in the execution of specific tasks, and so much more,” says Bornheim. “In addition, with sensors and connected devices and systems, mining operations can be managed intelligently to ensure the best results from equipment and people.”

The connection of the physical world to the digital is not new. Many of the applications currently being used or presented to the mining industry are not new either. What’s new is how these solutions are being implemented and the ways in which they are defined. It’s more than sticking on sensors. It’s using these sensors to streamline business across buildings, roads, vehicles, equipment, and sites. These sensors and the ways in which they are used or where they are installed can be customised to suit specific business requirements.

“With qualified electronic engineers and software experts, you can design a vast array of solutions to meet the real needs of your business,” says Bornheim. “Our engineers can programme, create, migrate and integrate embedded IoT solutions for microcontrollers, sensors, and processors. They can also develop intuitive dashboards and human-machine interfaces for IoT and machine-to-machine (M2M) devices to manage the input and output of a wide range of functionalities.”

The benefits of IoT lie in its ubiquity. It can be used in tandem with artificial intelligence or machine learning systems to enhance analytics, improve the automation of basic processes and monitor systems and equipment for faults. It can be used alongside M2M applications to enhance the results and the outcomes of the systems and their roles. And it can be used to improve collaboration and communication between man, machine and mine.

“You can use IoT platforms to visualise mission-critical data for device monitoring, remote control, alerts, security management, health and safety and healthcare,” concludes Bornheim. “The sky is genuinely the limit, especially now that the cost of sensors has come down and the intelligence of solutions and applications has gone up. From real-time insights to hands-on security and safety alerts to data that changes business direction and focus, IoT brings a myriad of benefits to the table.”

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Oracle leads in clash of
e-commerce titans

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Three e-commerce platforms have been awarded “gold medals” for leading the way in customer experience. SoftwareReviews, a division of Info-Tech Research Group, named Oracle Commerce Cloud the leader in its 2020 eCommerce Data Quadrant Awards, followed by Shopify Plus and IBM Digital Commerce. The awards are based on user reviews. 
The three vendors received the following citations:

  • Oracle Commerce Cloud ranked highest among software users, earning the number-one spot in many of the product feature section areas, shining brightest in reporting and analytics, predictive recommendations, order management, and integrated search. 
  • Shopify Plus performed consistently well according to users, taking the number-one spot for catalogue management, shopping cart management and ease of customisation.
  • IBM Digital Commerce did exceptionally well in business value created, quality of features, and vendor support.

The SoftwareReviews Data Quadrant differentiates itself with insightful survey questions, backed by 22 years of research in IT. The study involves gathering intelligence on user satisfaction with both product features and experience with the vendor. When distilled, the customer’s experience is shaped by both the software interface and relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product in its entirety and helps identify vendors that can deliver on both for the complete software experience.

“Our recent Data Quadrant in e-commerce solutions provides a compelling snapshot of the most popular enterprise-ready players, and can help you make an informed, data-driven selection of an e-commerce platform that will exceed your expectations,” says Ben Dickie, research director at Info-Tech Research Group. 

“Having a dedicated e-commerce platform is where the rubber hits the road in transacting with your customers through digital channels. These platforms provide an indispensable array of features, from product catalog and cart management to payment processing to detailed transaction analytics.”

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