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Tomorrow’s contact centre ushers in of the bionic agent
18 December 2017KARIN KRUGER, Operations Director at Innovation Group South Africa, discusses why the evolving contact centre agent...
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Web World
Telkom speeds up uncapped ADSL, drops prices
25 June 2012Telkom Business has announced price adjustments and an increase in speed on its uncapped Internet product...
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Featured
How to train staff for cybercrime safety
18 December 2017Following the recent data breach in South Africa, HEINO GEVERS, Customer Experience Director at Mimecast, has...
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Singularity is rocket science
12 May 2017A real rocket scientist has been named winner of the SingularityU Global Impact Challenge for 2017,...
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News
Flaw in Android
11 May 2017Check Point researchers recently spotted a flaw in one of Android’s security mechanisms. This flaw exposes...
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Web World
MimeCast rises to HP cloud
25 June 2012Mimecast has announced that it has joined the HP CloudAgile Programme for service providers enabling service...
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Smartphones see first ever full-year drop in sales
31 January 2019Global smartphone shipments fell 6 percent from 400.7 million units in Q4 2017 to 376 million...
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Featured
Cisco Live: Intent-based networking will unlock IoT
31 January 2019The Internet of Things (IoT) brings with it enormous potential, but only if a business can...