Cyber criminals are are turning more to connections inadvertently opened up by unsuspecting employees, making it more difficult for IT departments to control security, says ANDREW WILSON, CEO at LucidView.
In today’s always-connected world, companies face a new wave of threats as cybercrime continues to escalate. Cyber security is becoming more challenging as businesses are having a tough time trying to address growing threats while maintaining focus on their core business. These evolving threats are more and more frequently external cyber criminals using connections inadvertently created from within the organisation by unsuspecting users. These criminals then piggy back off the connection to gain remote access into the organisation, circumventing the organisation’s Firewall Policy, thereby placing the confidentiality, integrity and availability of the organisation’s data at extreme risk.
Most cyber breaches occur as a result of employee behaviour and all it takes to compromise an organisation’s network security is one employee. One accidental malware download from playing an online game or clicking a phishing link and all of the organisation’s databases containing sensitive customer data could be at risk of encryption by external ransomware attackers. These criminals more often than not, are in locations where there are no consequences to their activity aside from their own profit and causing embarrassment to the organisation.
Visibility as a key threat intelligence tool
Without the ability to have a meaningful view of your organisations network traffic it is impossible to identify suspect connections into and out of an organisation’s network. Employees frequently and unintentionally open the organisation to external risks by misusing and often abusing the Internet resources, going as far as to use these resources to download their favourite series and movies from torrenting sites.
The lack of meaningful visibility leads to huge potential security risks, impacts the performance of this key resource and results in a loss of productivity to the organisation. The Internet is a shared resource and its misuse and abuse negatively impacts the performance of business-critical applications increasing risk to the overall functioning of the organisation. Yet, how can this be identified and managed without massive expense and skilled technical resources?
It’s time for businesses to take charge of their shared resources by gaining visibility and insight into its usage in order to manage resource performance, enhance employee productivity and maintain security integrity by reducing external threats brought into the organisation using internal sources, thus rendering firewall policies ineffective. To combat both external and internal risks requires a holistic approach to security, as well as the right technological tools to help businesses to manage both intentional and unintentional threats within the organisation itself.
The risky business of connectivity
Most cyber-attacks happen in order to steal confidential information through the use of malware like worms, Trojan horse viruses and phishing. Businesses are targets for cyber intruders for the simple reason that they hold valuable customer information. This personal information has a price tag, and stealing data (or even holding it ransom) is the perfect crime without consequence. In addition, we are seeing more and more cases reported in the media which means the number of companies being hit by this type of threat is likely significant and growing daily. These type of threats including Malware and Phishing are most frequently brought into the network inadvertently by users or employees accessing software through the web, allowing malicious attackers access to the internal network without their knowledge.
Because the employee acted in such a way that sensitive data was compromised and whether or not this was accidental, the effect is the same – your organisation’s security is now compromised. The organisation is now at risk of contravening laws such as piracy, business critical applications become unavailable due to slow response times and performance issues are brought about by users abusing the Internet. Worse still, your organisation’s sensitive data is now threatened by malicious cybercriminals who can hold it to ransom, costing you money and compromising your reputation.
It’s time for meaningful visibility
With so many threats businesses are faced with today, it’s tempting to panic and feel the need to block employees from using the Internet to access anything that isn’t work-related. However, that is not the solution. Business is highly dependent on the Internet, email and Wide Area Networks (WAN). Instead, companies should leverage the advantage of companies specialising in Big Data analysis and Artificial Intelligence (AI) solutions where emphasis is placed on visibility. This is particularly relevant when it comes to identifying connection types, rather than those solutions that focus only on blocking types of content or certain activities based on known signatures and standard lists. Companies should look towards solutions that provide threat intelligence through visibility at a network router level on unsecure or unwanted connections, in order to monitor and provide reporting on network resources and their usage.
Simple solutions to complex problems
Fortunately, businesses don’t have to go it alone as there are already technology providers out there that can proactively identify threats and block them – before they have a chance to do damage. Such services are subscription-based and deliver easy-to-understand reporting functionality. Inexpensive and uncomplicated, all that is required to make use of such services is basic easy to access and easy to use hardware that is compatible with certain analytics software. This analytics software makes use of an analysis engine to crunch big data numbers and sift through network activity and connectivity logs for anomalies, identifying all the cyber threats that businesses would want to avoid: from malware, ransomware, phishing attempts and Distributed Denial of Service (DDoS) attacks to engagement with explicit, illegal and pirated content. Once these threats have been identified, they can be neutralised and removed.
Such technology is a total game changer, as it empowers the Chief Information Officer (CIO) with all the tools needed to monitor network traffic and establish whether employees are abusing network resources and ascertain the impact of such abuse on productivity. It also allows CIOs to maintain an open Internet policy, as well as accommodate employee demands to bring their own devices, without having to compromise on security, network resource and application performance or employee productivity. It’s clear that it’s time for businesses to stop over-complicating the issue of cyber security and gain proper visibility of their risks. When businesses have a meaningful view of their Internet gateways and the right technology in place, they’re able to see the threats before they materialise and that can make all the difference.
Now download a bank account
Absa has introduced an end-to-end account opening for new customers, through the Absa Banking App, which can be downloaded from the Android and Apple app stores. This follows the launch of the world first ChatBanking on WhatsApp service.
This “download your account” feature enables new customers to Absa, to open a Cheque account, order their card and start transacting on the Absa Banking App, all within minutes, from anywhere and at any time, by downloading it from the App stores.
“Overall, this new capability is not only expected to enhance the customer’s digital experience, but we expect to leverage this in our branches, bringing digital experiences to the branch environment and making it easier for our customers to join and bank with us regardless of where they may be,” says Aupa Monyatsi, Managing Executive for Virtual Channels at Absa Retail & Business Banking.
“With this innovation comes the need to ensure that the security of our customers is at the heart of our digital experience, this is why the digital onboarding experience for this feature includes a high-quality facial matching check with the Department of Home Affairs to verify the customer’s identity, ensuring that we have the most up to date information of our clients. Security is supremely important for us.”
The new version of the Absa Banking App is now available in the Apple and Android App stores, and anyone with a South African ID can become an Absa customer, by following these simple steps:
- Download the Absa App
- Choose the account you would like to open
- Tell us who you are
- To keep you safe, we will verify your cell phone number
- Take a selfie, and we will do facial matching with the Department of Home Affairs to confirm you are who you say you are
- Tell us where you live
- Let us know what you do for a living and your income
- Click Apply.
How we use phones to avoid human contact
A recent study by Kaspersky Lab has found that 75% of people pick up their connected device to avoid conversing with another human being.
Connected devices are becoming essential to keeping people in contact with each other, but for many they are also a much-needed comfort blanket in a variety of social situations when they do not want to interact with others. A recent survey from Kaspersky Lab has confirmed this trend in behaviour after three-quarters of people (75%) admitted they use a device to pretend to be busy when they don’t want to talk to someone else, showing the importance of keeping connected devices protected under all circumstances.
Imagine you’ve arrived at a bar and you’re waiting for your date. The bar is busy, and people are chatting all around you. What do you do now? Strike up a conversation with someone you don’t know? Grab your phone from your pocket or handbag until your date arrives to keep yourself busy? Why talk to humans or even make eye-contact with someone else when you can stare at your connected device instead?
The truth is, our use of devices is making it much easier to avoid small talk or even be polite to those around us, and new Kaspersky Lab research has found that 72% of people use one when they do not know what to do in a social situation. They are also the ‘go-to’ distraction for people even when they aren’t trying to look busy or avoid someone’s eye. 46% of people admit to using a device just to kill time every day and 44% use it as a daily distraction.
In addition to just being a distraction, devices are also a lifeline to those who would rather not talk directly to another person in day-to-day situations, to complete essential tasks. In fact, nearly a third (31%) of people would prefer to carry out tasks such as ordering a taxi or finding directions to where they need to go via a website and an app, because they find it an easier experience than speaking with another person.
Whether they are helping us avoid direct contact or filling a void in our daily lives, our constant reliance on devices has become a cause for panic when they become unusable. A third (34%) of people worry that they will not be able to entertain themselves if they cannot access a connected device. 12% are even concerned that they won’t be able to pretend to be busy if their device is out of action.
Dmitry Aleshin, VP for Product Marketing, Kaspersky Lab said, “The reliance on connected devices is impacting us in more ways than we could have ever expected. There is no doubt that being connected gives us the freedom to make modern life easier, but devices are also vital to help people get through different and difficult social situations. No matter what your ‘connection crutch’ is, it is essential to make sure your device is online and available when you need it most.”
To ensure your device lifeline is always there and in top health – no matter what the reason or situation – Kaspersky Security Cloud keeps your connection safe and secure:
· I want to use my device while waiting for a friend – is it secure to access the bar’s Wi-Fi?
With Kaspersky Security Cloud, devices are protected against network threats, even if the user needs to use insecure public Wi-Fi hotspots. This is done through transferring data via an encrypted channel to ensure personal data safety, so users’ devices are protected on any connection.
· Oh no! I’m bored but my phone’s battery is getting low – what am I going to do?
Users can track their battery level thanks to a countdown of how many minutes are left until their device shuts down in the Kaspersky Security Cloud interface. There is also a wide-range of portable power supplies available to keep device batteries charged while on-the-go.
· I’ve lost my phone! How will I keep myself entertained now?
Should the unthinkable happen and you lose or have your phone stolen, Kaspersky Security Cloud can track and protect your device from data breaches, for complete peace of mind. Remote lock and locate features ensure your device remains secure until you are reunited.