Core Group has announced that Apple Authorised replacements for accidentally cracked iPhone screens will be available for the first time to South African iPhone customers, through iStore and Digicape, from 29 January.
This is the first time local iPhone users will have the peace of mind that their screen replacement is completed by an Apple Authorised Service Provider, with a genuine Apple replacement screen, ensuring full functionality is retained and the manufacturers warranty remains valid – often at a lower cost than current non-authorised repairs.
Core Group provided the following information:
| Authorised Screen Repair Prices by type of iPhone | |
| iPhone 6s | R2,999 |
| iPhone 6s Plus | R3,499 |
| iPhone 7 | R3,299 |
| iPhone 7 Plus | R3,799 |
| iPhone 8 | R3,999 |
| iPhone 8 Plus | R4,999 |
| iPhone X | R5,999 |
Screen repairs at unauthorised vendors could impair functionality and warranty – Only an authorised screen repair at an Apple Authorised Service Provider, using genuine Apple spare parts and specialised equipment, will ensure your repaired product is returned working the way it should. Furthermore, using counterfeit or third-party parts can cause safety issues and could void the warranty on your iPhone. Screen repairs booked through iStore or Digicape ensure that there is no compromise on functionality, warranties remain valid and trade-in values are secure.
Screen Repair Prices – Screen Repairs available on iPhone 6s and later models, including the recently launched iPhone X.
Up to R9 000 cheaper than non-authorised repairs – Screen repairs from Apple Authorised Service Providers will often be much more cost effective for current models than non-authorised, third-party repairs.
| iPhone model | Apple Authorised Service Provider screen repair price |
Typical non-authorised iPhone screen repair price |
Price differential |
| iPhone 8 | R3,999 | R7,499 | R3,500 |
| iPhone 8 Plus | R4,999 | R8,500 | R3,501 |
| iPhone X | R5,999 | R14,999 | R9,000 |
How to book a repair – Customers who require an iPhone screen repair will be able to walk into any iStore and Digicape location nationwide and book their device in for a screen repair. Repairs will be completed within 4 working days, subject to demand. Additionally, iStore Sandton Drive will offer an express service where customers can book to have their screen repaired on the same day as their scheduled appointment. An appointment for the Sandton Drive express service can be made at www.myistore.co.za/help-center