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FNB launches no-fee digital account for small business

FNB Business will be launching a new “digital no monthly account fee business bank account’, called First Business Zero. along with a digital app-based entrepreneurship learning programme called Fundaba.

First Business Zero will be offered by FNB from 1 November 2019, and is designed specifically for sole proprietor businesses with an annual turnover up to R5 million. As with personal accounts, it can be opened on the FNB App within a few minutes using a selfie to identity and verify the user.

The key features of the First Business Zero proposition include:

Businesses will also get access to FNB Business’ suite of free value-added services, including Instant Accounting software, Invoicing, Cash Flow and Payroll.

FNB Business CEO Mike Vacy-Lyle says: FNB has invested billions of Rands in developing a business banking platform that offers holistic and integrated financial solutions to all types of businesses. To maintain our market-leading position, it is essential that our business model continually evolves to provide relevant solutions for customers, from learning how to start, run and grow a business, to registering a company, opening a bank account, applying for credit and managing the businesses daily affairs.”

During the past financial year to June 2019, FNB Business banked SME lending reached more than R40-billion on the back of simple, scored, digital lending, with a credit approval taking less than 3 minutes in many instances. The bank further extended over R8-billion to women-led businesses during the same period.

“Better use of data, understanding client context, easier credit applications through scoring and digitisation, as well as lower origination costs, have led to better, deeper credit underwriting and quicker turnaround times,” says Vacy-Lyle. “This has made borrowing from FNB Business a much better experience with better pricing.

“Continued digitisation of the commercial banking experience, at scale, has resulted in improved efficiencies and a lower cost of banking. This benefit of scale will be passed on to the customer through more affordable banking solutions like these. FNB Business remains committed to providing efficient and differentiated customer experiences, inside platform. We believe in offering ongoing deep value to our customers through a wide and differentiated digital experience.”

Click here to read about FNB’s free interactive e-learning business education platform.

Fundaba

Fundaba is free interactive e-learning business education platform that has been developed inside the FNB banking app for convenient access. It comprises multimedia content such as videos, podcasts, quizzes, templates and tools for all FNB customers to learn about entrepreneurship and running a business.

Here, too, FNB is responding to the challenge of emerging digital banks. Earlier this year, TymeBank launched TymeCoach, designed to get customers’ finances into better shape.

FNB says it has conducted extensive research and worked with hundreds of local business owners and mentors to provide users with critical knowledge and practical help to assist them as they navigate the business journey; from incubating a business idea, to starting, running and growing a business in South Africa. SMEs can also actively share and provide feedback on various educational chapters to increase the effectiveness and relevance of the content.

The name Fundaba was created through the combination of the South African words “Fundi” (“expert”) and “Indaba” (discussion), which describe the aspirations of the product and the impact that FNB hopes to achieve through its use.

Says Jesse Weinberg, head of the SME Customer Segment at FNB, “As a leading business bank in South Africa, a core part of our strategy is to help develop SMEs by supporting entrepreneurs through their journey, and a key part of this journey is entrepreneurship knowledge and skills which we believe can help on a large-scale using our digital infrastructure.”

The Fundaba educational programme consists of 12 modules across 4 lifecycle stages of a business (incubate, start, run and grow) and follows a South African entrepreneur’s journey as he builds his first business – ‘Lebo’s Bakery’. All audio and video content is available in five local languages including, IsiZulu, isiXhosa, Sesotho, English and Afrikaans.

“Through our research and first-hand engagements with SMEs, we discovered that there is a knowledge gap amongst many existing and aspiring entrepreneurs when it comes to starting, running and growing a business. We feel we have a role to play to help close this gap, and at the same time help catalyse a country-wide dialogue of increasing entrepreneurship skills and knowledge sharing.”

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