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Hackers don’t break in, they log in

A new study has found that the primary way attackers gained initial access to networks was by exploiting external remote services, which include edge devices such as firewalls and VPNs, and by leveraging valid accounts.

The 2025 Sophos Active Adversary Report details attacker behaviour and techniques from over 400 Managed Detection and Response (MDR) and Incident Response (IR) cases in 2024.

The combination of external remote services and valid accounts aligns with the top root causes of attacks. For the second year in row, compromised credentials were the number one root cause of attacks (41% of cases). This was followed by exploited vulnerabilities (21.79%) and brute force attacks (21.07%).

Understanding The Speed of Attacks

When analysing MDR and IR investigations, the Sophos X-Ops team looked specifically at ransomware, data exfiltration, and data extortion cases to identify how fast attackers progressed through the stages of an attack within an organisation. In those three types of cases, the median time between the start of an attack and exfiltration was only 72.98 hours (3.04 days). Furthermore, there was only a median of 2.7 hours from exfiltration to attack detection.

“Passive security is no longer enough,” said John Shier, field CISO at Sophos. “While prevention is essential, rapid response is critical. Organisations must actively monitor networks and act swiftly against observed telemetry. 

“Coordinated attacks by motivated adversaries require a coordinated defence. For many organisations, that means combining business-specific knowledge with expert-led detection and response. Our report confirms that organisations with proactive monitoring detect attacks faster and experience better outcomes.”

Other Key Findings from the 2025 Sophos Active Adversary Report:

To shore up their defences, Sophos recommends that companies do the following:

Read the full It Takes Two: The 2025 Sophos Active Adversary Report on Sophos.com.

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