The recently released ICT Policy is filled with good ideas. But, good ideas don’t always translate into good implementations, especially considering the government’s track-record, writes ADRIAN...
A recent Oracle report has revealed that many companies believe the implementation of an enterprise cloud platform will provide the opportunity for them to capitalise on...
As traditional ways of doing business are constantly changing due to new technologies, businesses that embrace these changes stand to benefit significantly, while those that fail...
The use of artificial intelligence in the contact centre may sound like a good idea, but BRUCE VON MALTITZ, co-founder of 1Stream, believes its success lies...
