InSites Consulting South Africa today revealed the results of its tenth annual SITEisfaction survey. Launched in 2012, the report is an annual measure of customer satisfaction...
FNB has rolled out the ability to create multiple virtual cards on their profile at no additional cost.
From 1 January 2021, individual consumers and businesses will no longer be able to cash cheques in South Africa. This follows a joint announcement by the...
Innovation in banking is resulting in a better experience for consumers, along with lower fees. And that translates into a huge boost for transaction activity, according to...
FNB has revealed that debit order disputes by its customers have decreased by 40% from pre-festive season levels. In February, the Bank announced its participation in a...
Out of 7.5 billion mobile users, two billion adults worldwide are unbanked. Although banking institutions offer solutions to bridge the gap, little impact is being achieved...
Despite the bad reputation some older movies have given AI, a recent survey by Accenture shows that it could well be a big deal in banking,...
Software AG foresees five probable changes in the banking industry locally and globally that will have a key impact from a competitive and operational perspective, writes...
FNB has announced that customers who use its banking app will no longer need data to access it via their smartphones from 1 July 2017. This...
Rapid technological innovation and the emergence of more stringent regulations means that banks are having to reinvent themselves as trusted providers of a much broader range...
