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From bots to Slack, all change for financial software

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At the annual conference of one of the world’s leading accounting software companies in Chicago this week, big names were overshadowed by future technologies, writes ARTHUR GOLDSTUCK.

It’s not often that actors like Ashton Kutcher and Gwyneth Paltrow have to compete for attention with accountants, but they have an uphill task this week.

At the Sage Summit 2016 conference in Chicago this week, these big stars are due to participate in keynote events highlighting their ventures into high-tech start-ups in the next two days. However, the biggest news came in yesterday’s opening keynote address by CEO Stephen Kelly, who declared a technology revolution for entrepreneurs and business builders.

Kelly was under significant pressure to deliver: more than 15 000 entrepreneurs and small and medium enterprise owners make the Sage Summit the world’s largest gathering of entrepreneurs and business builders. He did not disappoint them.

After investing more than R2-billion in research and development over the past year, Sage unveiled a plethora of new mobile, social, chatbot and Internet of Things offerings. It also launched a new Sage Live page offering customers support, product offerings and pricing.

“With a more connected world comes new demands on our hero business builders,” said Kelly. “We are working on making concepts like the Internet of Things, machine learning, blockchain and data sciences into a reality for businesses, accountants and partners. This is way more than cloud and mobile-first. It’s designing and building technologies that truly power businesses, freeing entrepreneurs to grow and win.”

With, 100 000 accountants around the world using Sage software, along with numerous other user categories, much of the buzz was focused on the news that the company’s real-time accounting solution, Sage Live, will be integrated with cutting edge tools from sales software leaders Salesforce.

Sage also formally launched a new admin “bot” – an artificial intelligence conversation system built into instant messaging and social media platforms. Called “Pegg”, it is a smart assistant that uses conversation to let users track expenses via any  messaging app.

“Pegg removes the complexities and enables entrepreneurs to manage finances through conversation,” according to a company statement. “By digitising information at the point of capture, it takes away the pain from receipts and expenses, eradicating the need for paper and data entry. “

The first social platform to integrate Pegg is Slack, a social network geared towards enterprise messaging and collaboration. However, users can also work with it in Facebook Messenger, which has led the market in introducing chat bots.

“With the rise of freelancing and the sharing economy, the number of small businesses is growing exponentially,” says Kriti Sharma, Sage’s global director for mobile product management. “Most of these business owners use messaging apps, and with Pegg we aim to bridge the gap between these apps and work, rendering accounting invisible to the end user and making running a business as simple as sending a text.”

One of the most visionary evolutions of financial software was demonstrated by Sage’s executive vice president for product marketing, Jennifer Warawa. She showed how Sage Live can be integrated with TomTom Telematics for businesses with any size vehicle fleet to record mileage and automate expense reports – without any human intervention.

By running on the Salesforce platform, it can use existing integrations with third parties like TomTom WEBFLEET and make service journey data automatically available in Sage Live.

While this in itself may not set pulses racing, the vision behind such integration suggests a near future where administration takes second place to the more serious business of, well, running a business. It is not intended to put accountants out of business, but rather to allow them to play a more strategic role in business growth rather than focus on the “hard labour” of coordinating documents, logs, and other activity information.

The CEO’s keynote also saw some hard-hitting criticism of the support structures provided by officialdom. For one thing, it emerged that South African businesses are not alone in feeling that government lets them down. Kelly unveiled research which showed American entrepreneurs expressing high dissatisfaction with the support they get from the US Government.

In case there was any lingering suspicion of the Summit being a mere public relations exercise, he also weighed in on the ineffectual role of official events like the World Economic Forum in Davos, which he dismissed as being “out of touch”.

This echoes the views expressed earlier this year by Anton Van Heerden, managing director of Sage in South and Southern Africa. In a post on LinkedIn, he wrote that  important voices were being excluded from the conversations taking place at Davos: “those of the risk-takers, entrepreneurs and small business owners who are increasingly the major drivers of wealth and job creation around the world.”

As a result, Kelly announced this week, Sage would introduce a series of policy events around the world to focus on the real needs of entrepreneurs.

It is a risky move to take Sage beyond the world of software and into the realm of policy. However, it is clear that the quest to remain relevant to customers goes beyond technology.

  •  Arthur Goldstuck is founder of World Wide Worx and editor-in-chief of Gadget.co.za. Follow him on Twitter and Instagram on @art2gee

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Android Go puts reliable smartphones in budget pockets

Nokia, Vodacom and Huawei have all launched entry-level smartphones running the Android Go edition, and all deliver a smooth experience, writes BRYAN TURNER.

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Three new and notable Android Go smartphones have recently hit the market, namely the Nokia 1, the Vodafone Smart Kicka 4 and the Huawei Y3 (2018). These phones run one of the most basic versions of Android while still delivering a fairly smooth user experience.

Historically, consumers purchasing smartphones in the budget bracket would have a hit-and-miss experience with processing speed, smoothness of user interface, and app stability. The Google-supported Android Go edition operating system optimises the user experience by stripping out non-important visual effects to speed up the phone. Thish allows for more memory to be used by apps. 

Google also ensures that all smartphones running Android Go will receive feature and security updates as they are released by Google. This is a major selling point for these smartphones, as users of this smartphone will always be running the latest software, with virtually no manufacturer bloatware.

Vodafone Smart Kicka 4

At the lowest entry-level, the Vodafone Smart Kicka 4 performs well as a communicator for emails and WhatsApp messages. The 4” screen represents a step up for entry-level Android phones, which were previously standardised at 3.5”.

The display is bright and very responsive, while the limited screen real estate leaves the navigation keys off the screen as touch buttons. It uses 3G connectivity, which might seem like an outdated technology, but is good enough to stream SD videos and music. Vodacom has also thrown in some data gifts if the smartphone is activated before the end of September 2018. 

Its camera functionalities might be a slight let down for the aspirant Instagrammer, with a 2MP rear flash camera and a 0.3MP selfie snapper. Speed wise, the keyboard pops up quickly, which is a huge improvement from the Smart Kicka 3. However, this phone will not play well with graphics-intensive games. 

Nokia 1

Next up is the Nokia 1, which adds a much better 5MP camera, improved battery life and a bigger 4.5” screen. It supports LTE, which allows this smartphone to download and upload at the speed of flagships. It also sports the Nokia brand name, which many consumers trust.

Although the front camera is 2MP, the quality is extremely grainy, even with good lighting. This disqualifies this smartphone for the social media selfie snapper, but the 5MP rear camera will work for the landscape and portrait photographer. 

The screen also redeems this smartphone, providing a display which represents colours truly and has great viewing angles. Xpress-on back covers allows the use of interchangeable, multi-coloured back covers, which has proven to be a successful sales point for mid-range smartphones in the past. 

Huawei Y3 (2018)

The most capable of the Android Go edition competitors, the Huawei Y3 (2018) packs an even bigger screen at 5”, as well as an improved 8MP rear camera and HD video recording. The screen is the brightest and most vibrant of the three smartphones, but seems to be calibrated to show colours a little more saturated than they actually are. 

Nevertheless, the camera outperforms the other smartphones with good colour replication and great selfie capabilities via the 2MP front camera – far superior to the Nokia 1 despite the same spec. LTE also comes standard with this smartphone and Vodacom throws in 4G/LTE data goodies until the end of September 2018. The battery, however, is not removable and may only be replaced by a warranty technician.

Comparing the 3

All three smartphones have removable back covers, which provide access to the battery, SIM card and SD card slots. The smartphones have Micro USB ports on the bottom with headphone jacks on the top. The built-in speakers all performed well, with the Y3 (2018) housing an exceptionally loud built-in speaker. 

Although all at different price points, all three phones remain similar in performance and speed. The differentiators are apparent in the components, like camera quality and screen quality. It would be fair to rank the quality of the camera and battery life by respective market prices. The Vodafone Smart Kicka 4 performed well, for its R399 retail price. The Nokia 1, on the other hand, lags quite a bit in features when compared to the Huawei Y3 (2018), bwith oth retailing at R999.

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SA gets digital archive

As the world entered the centenary of Nelson Mandela’s birth on Mandela Day, 18 July 2018, South Africa celebrated the launch of a digital living archive. 

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The southafrica.co.za  site carries content about the country’s collective heritage in South Africa’s eleven official languages.

Designed as a nation building,  educational and brand promotion web based tool, the free-to-view platform features award-winning photographic and written content by leading South African photographers, authors, academics and photojournalists.

The emphasis is on quality, credible, factual content that celebrates a collective heritage in terms of the following: Cultural Heritage; Natural Heritage; Education; History; Agriculture; Industry; Mining; and Travel.

At the same time as reflecting on the nation’s history, southafrica.co.za celebrates South Africa’s natural, cultural and economic assets so that the youth can learn about their nation in their home language.

Southafrica.co.za Founder and CEO Hans Gerrizen conceptualised southafrica.co.za as a means for youth and communities from outlying areas to benefit from the digital age in terms of the web tool’s empowering educational component.

“We can only stand to deepen our collective experience of democracy and become a more forward planning nation if we know facts about our nation’s past and present in everyone’s home language,” he says.

Southafrica.co.za, with sister company Siyabona Africa, is the organiser and sponsor of the Mandela: 100 Moments photographic exhibition that runs until 30 September at Cape Town’s V&A Waterfront-based Nelson Mandela Gateway to Robben Island.  The 3-month exhibition, which runs daily from 08h00 until 15h00, is showcasing one hundred iconic Nelson Mandela images taken by veteran South African photojournalist and self-taught lensman Peter Magubane.

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