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FNB launches Mobile Coupons and Vouchers

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FNB has launched Mobile Coupons and Vouchers on the FNB Banking App, a first for South Africa.

This brings together the worlds of retail banking and shopping, unlocking even more value for FNB customers.

Mobile Coupons is a combined effort with Shoprite Checkers EeziCoupons and FNB to deliver in-store product coupons on the FNB Banking App. This allows FNB customers to access instant in-store savings at the till-point.  Additional coupon partners will be added to the platform in the coming months.

“Coupons are easy and simple for our customers. You browse through the coupons available on the FNB App while shopping, and view the discount per product in Rands. When paying for your goods at the till, you simply tell the cashier that you want to redeem coupons, and enter the single coupon code at the checkout. All qualifying products in your trolley are discounted immediately and you simply pay with your debit or credit card” says Johan Moolman, Head of Mobile Payments at FNB Digital Banking.

This first for South Africa, in the banking industry extends the relationship between FNB and its partners. With collaborative efforts such as this, saving becomes simpler.

Mobile Vouchers is a second new feature launched along with coupons. FNB has leveraged its partnerships with various retailers allowing it to offer electronic vouchers on the FNB Banking App.   These Vouchers can be purchased either with eBucks or Rands.  FNB customers can also purchase, add a message and send these vouchers to anyone else as a gift from within the FNB App.

Electronic Vouchers available on the FNB App will include Makro, Nu Metro, Ster Kinekor, Supa Quick, iTunes and Mr Price, with more partners being added to the platform soon.  All purchased vouchers are stored within the FNB App, and can be redeemed in store simply by presenting the voucher code to the cashier at the point of purchase.

Discounted vouchers from selected retailers will also be available on the FNB Banking App. Discounted vouchers unlock great value to eBucks customers, delivering up to 40% in savings when paying with eBucks.

“eBucks continually brings more value to our customers at our various retail partners.   This is now made more relevant to our customers by offering vouchers via the FNB App to redeem at the point of purchase,” say Jolande Duvenage, CEO of eBucks.

“Mobile vouchers changes the shopping experience. Now, you can shop and browse at leisure, and when you decide to buy, then simply go to the FNB App, redeem a voucher with eBucks or Rands and pay for your goods” says Moolman.

Mobile Coupons and Vouchers will be available to customers who download the latest version of the FNB Banking App which is available for Apple, Android, and Windows devices. Customers who use other devices can login to fnb.co.za from their mobile phone, to access coupons and vouchers. This experience has also been enhanced to deliver the FNB App experience via a mobile browser for any mobile device.

The FNB Banking App currently has over 1.5 million active device users, and has been named SA’s best Banking App in the South African Consumer Satification Index 2015. It has also won App of the Year 2012 and 2014, and holds many local and international awards.

“This is an exciting time for us, we want to help our FNB customers save more, more easily.” concludes Moolman.

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How we use phones to avoid human contact

A recent study by Kaspersky Lab has found that 75% of people pick up their connected device to avoid conversing with another human being.

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Connected devices are becoming essential to keeping people in contact with each other, but for many they are also a much-needed comfort blanket in a variety of social situations when they do not want to interact with others. A recent survey from Kaspersky Lab has confirmed this trend in behaviour after three-quarters of people (75%) admitted they use a device to pretend to be busy when they don’t want to talk to someone else, showing the importance of keeping connected devices protected under all circumstances. 

Imagine you’ve arrived at a bar and you’re waiting for your date. The bar is busy, and people are chatting all around you. What do you do now? Strike up a conversation with someone you don’t know? Grab your phone from your pocket or handbag until your date arrives to keep yourself busy? Why talk to humans or even make eye-contact with someone else when you can stare at your connected device instead?

The truth is, our use of devices is making it much easier to avoid small talk or even be polite to those around us, and new Kaspersky Lab research has found that 72% of people use one when they do not know what to do in a social situation. They are also the ‘go-to’ distraction for people even when they aren’t trying to look busy or avoid someone’s eye. 46% of people admit to using a device just to kill time every day and 44% use it as a daily distraction.

In addition to just being a distraction, devices are also a lifeline to those who would rather not talk directly to another person in day-to-day situations, to complete essential tasks. In fact, nearly a third (31%) of people would prefer to carry out tasks such as ordering a taxi or finding directions to where they need to go via a website and an app, because they find it an easier experience than speaking with another person.

Whether they are helping us avoid direct contact or filling a void in our daily lives, our constant reliance on devices has become a cause for panic when they become unusable. A third (34%) of people worry that they will not be able to entertain themselves if they cannot access a connected device. 12% are even concerned that they won’t be able to pretend to be busy if their device is out of action.

Dmitry Aleshin, VP for Product Marketing, Kaspersky Lab said, “The reliance on connected devices is impacting us in more ways than we could have ever expected. There is no doubt that being connected gives us the freedom to make modern life easier, but devices are also vital to help people get through different and difficult social situations. No matter what your ‘connection crutch’ is, it is essential to make sure your device is online and available when you need it most.”

To ensure your device lifeline is always there and in top health – no matter what the reason or situation – Kaspersky Security Cloud keeps your connection safe and secure:

·         I want to use my device while waiting for a friend – is it secure to access the bar’s Wi-Fi?

With Kaspersky Security Cloud, devices are protected against network threats, even if the user needs to use insecure public Wi-Fi hotspots. This is done through transferring data via an encrypted channel to ensure personal data safety, so users’ devices are protected on any connection.

·         Oh no! I’m bored but my phone’s battery is getting low – what am I going to do?

Users can track their battery level thanks to a countdown of how many minutes are left until their device shuts down in the Kaspersky Security Cloud interface. There is also a wide-range of portable power supplies available to keep device batteries charged while on-the-go.

·         I’ve lost my phone! How will I keep myself entertained now?

Should the unthinkable happen and you lose or have your phone stolen, Kaspersky Security Cloud can track and protect your device from data breaches, for complete peace of mind. Remote lock and locate features ensure your device remains secure until you are reunited.

 

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Five key biometric facts

Due to their uniqueness, fingerprints are being used more and more to quickly identify and ensure the security of customers. CLAUDE LANGLEY, Regional Sales Manager, for Africa at HID Global Biometrics, outlines five facts about the technology.

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How many times in a day are you expected to identify yourself? From when you arrive at work you are required to sign in, visiting your bank, receiving healthcare services… The list is endless. When a system knows who you are, you are able to do any number common, everyday activities. Your identity is unique and precious. It is also easily stolen and the target of many hackers across the globe. Technology is constantly evolving alongside the criminal element, always looking for ways to protect data and identity. One such solution happens to be biometrics and it is rapidly gaining traction in our increasingly complex modern world.

Reliable, secure and fundamentally YOU, unique biometric traits such as fingerprints are being used by banks, enterprises and consumers to verify identity. Biometric solutions offer significant identity protection because they use unique biological details to ensure an account is only accessed by the account holder, a door only opened by the owner. Here are five things that are little known about this technology…

  • The uncut identity. Your fingerprint is unique to you. Nobody can use a copy of it to impersonate you. Good technology is capable of scanning down into the layers of the fingertip to differentiate unique elements of a person’s fingerprint, this data is then encrypted and used as a key to unlocking whichever physical or virtual door that the biometric system protects.
  • The living proof. No, there is nothing to the stories of fingerprints being used without their owner’s knowledge or permission. Biometric solutions can use specific variables to determine if the finger used to access the system is that of a present, living person.  A copy or a fake cannot be used to access a cutting-edge biometric solution.
  • Easy and convenient. Queues and documents and paperwork may well be a thing of the past should biometrics take a firmer grip of government and banking systems. The process of registering is easy, and access to identity documents and records is yours alone.
  • Security blanket. A thousand passwords and a hundred post-it notes stuck on walls and drawers.  An excel file with a list of sites and applications and their corresponding passwords, all a thing of the past.  Nobody needs to remember their password with biometrics, they only need to show up.
  • Anywhere is cool. Schools, airports, networks, offices, homes, toilets, banks, libraries, governments, border controls, immigration services, call centres, hospitals and even clubs and pubs – knowing “who” matters and biometrics can quickly and conveniently confirm your identity where needed.

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