GORDON GREYLISH, VP, Sales and Marketing Group General Manager, Governments and World Ahead Division, Intel, discusses how embracing the 3rd industrial revolution will assist in addressing issues like diversifying economies and improving efficiency.
One interesting theme took centre stage during panel discussions at the recently concluded World Economic Forum on Africa in Rwanda; that what the continent needs as much as roads, dams, power plants (although there is still more development required) is a way to embrace technology and infuse digital transformation in all sectors.
It was interesting because when questions such as “how can we diversify our economies” and “how can we improve efficiency” or “how do we prepare our young generations to have jobs” were asked, the answer from a lot of different players including politicians, think tanks, investment organisations and the private sector was the same; embrace the “3rd industrial revolution”; the digital transformation revolution.
With a 350 million strong middle and upper class currently expected to jump to 430 million by 2020, in a 1.3 billion continent by that time, the private and public sector strongly concurred that technology will have a significant impact in modernizing African governments’ in effect creating what I call the next-generation governments.
It’s encouraging that this revolution is already being stirred in small offices and houses across Africa that have wholly embraced mobile communications. Thanks to Kenya’s pioneering M-Pesa, Africa is leading the mobile money revolution and this has already had a noticeable impact on the continent in expanding financial inclusivity.
But mobile technology alone is not enough.
The next logical step should be to harness technology for industrialisation, agriculture and social transformation. The world is entering one of the most exciting eras of technology. Everyday objects are becoming part of an integrated system of smart devices that are changing the way we live. Opportunities are endless in smart energy power grids, smart cities, smart agriculture, building secure government services and developing a vibrant globally competitive technology industry. Beyond getting more people connected to the internet, making things smart and connected in Africa will allow governments to create opportunities that enhance productivity, improve service delivery, support real-time decision making, solve critical societal problems, and deliver innovative user experiences. These opportunities have the ability to fuel GDP, create new jobs, and boost economies.
I was encouraged to see that the political will to use ICT for economic and social growth abounds in Africa. For instance, over the last decade, Kenya has experienced substantial growth in the ICT sector that is now worth Sh138 billion in GDP. In addition, Kenya’s public service outlets, Huduma Centres, anchored on e-government, have increased efficiency and even won Kenya a United Nations award. The Rwanda government on the other hand saw a 20 percent increase in VAT collections from 2014 to 2015 after introducing e-fiscal devices while the Nigerian government saved more than $1B through the introduction of digital IDs for public servants.
As governments continue to use ICT, they will gather a lot of data and in the modern world, data is the new oil. The next big thing after the big thing will be for governments to analyse this data, which will then help in detecting trends, increasing efficiency, reducing costing and, as it were, opening new business opportunities in transportation, power supply, agriculture, social welfare or even security provision. The private sector is ready to help governments digitise operations. Indeed, there are already efforts towards this. Smart Africa, African Development Bank and Intel Corporation, for instance, are finalising a Digital Government Blueprint. This is a framework that will provide guidance and systematic steps for governments to tap the power of ICT and build digital infrastructure that will help transform how they operate and delivers service to their citizens.
With such a blueprint, there is no room for guess work. It will enable governments to develop a National ICT policy aligned to the national priorities of the country and provide a measurable plan to enable everyone to participate in the digital economy and reap its benefits.
The best starting point is automating internal government, whether external services or internal operations. Second is developing an electronic ID system at the national level, which provides the foundation for securing identities, protecting privacy, and enabling trusted e-services.
The other critical area thing is having an interactive government portal with open application programme interface (API). Here, a government can partner with private sector to develop additional secure services through an open API. The government should then create cashless societies through digital payments to reduce the cost of doing business and increase revenues by having visibility of all transactions. The Nairobi County Government in Kenya has successfully digitised payments for parking and licences. This has not only increased collections, but also reduced physical interactions that encourage corruption.
Last but not least are e-government services like e-tax, licenses and registrations, e-parking, smart city services, digital signatures, and more. The e-government portal will provide high quality, timely and accurate data and services in a secure yet transparent and accountable manner.
It was not surprising that the recent AfDB annual general meeting in Lusaka would also amplify ICT. In fact, Africa Development Bank and World Bank Africa have changed their priorities into transformation through ICT, as a catalyst of economic growth, sustainability and equality and created special funds to invest in the digital transformation of Africa.
AfDB announced a $5 billion fund focused on opening opportunities for 50 million young people in Africa through skills development and job creation in Agriculture, Industry and ICT sectors. With the current political goodwill, I believe a smart Africa can be achieved by harnessing the ICT revolution.
Cape Town not so calm – if you’re a driver
Cape Town drivers lose on average 162 hours a year to traffic jams, so will need some tech and a few tips to stay calm
Cape Town drivers lose, on average, 162 hours a year stuck in traffic jams, and the city is ranked 95th out of around 200 cities, across 38 countries surveyed globally, in terms of congestion issues.
That’s according to the latest INRIX 2018 Global Traffic Scorecard, which is an annual analysis of mobility and congestion trends. The study provides a data-rich evaluation of information collected during peak (slowest) travel times, and inter peak (fastest point between morning and afternoon commutes) travel times. Together they provide a holistic account of congestion throughout the day, delivering in-depth insights for vehicle drivers and policy-makers to make better decisions regarding urban travel and traffic health.
Of the further five South African cities surveyed:
- Pretoria drivers lose, on average, 143 hours a year stuck in traffic jams, ranking as the 64thmost congested city
- Johannesburg drivers lose an average of 119 hours annually, ranking 61st
- Durban drivers lose 72 hours, ranking 141st
- Port Elizabeth drivers lose 71 hours, ranking 75th
- And Bloemfontein drivers lose 62 hours, ranking 165th
If these hours sound horrific, spare a thought for the poor drivers in Colombia’s capital city of Bogotá who lose, on average, a whopping 272 hours a year stuck in traffic jams!
On average, drivers’ commutes increase by roughly 30% during peak versus inter-peak hours. And the reality is that congestion issues aren’t going away anytime soon. Not here in SA, or anywhere else in the world. So what can we, as drivers, do to make the situation easier to cope with on our daily commute?
Change of mindset
Stressing about the unavoidable, the inevitable, and all the things that are out of our control – like congestion caused by accidents, faulty street lights, or bad weather – is a waste of energy. We should try finding ways of using that time in our cars more productively, to create a less tense, more positive experience. Learning to change our perspective about this challenging time, and associating it with something enjoyable, can drastically alter our reaction to and engagement with it. Rather than expending all our energy on futile anger and frustration, we can channel our focus on things that relax or energise us instead.
Just one more chapter
Being stuck in traffic usually aggravates us because it feels like a huge waste of valuable time. But like a wise man once said, time you enjoy wasting is not wasted time. Listening to a podcast or audiobook can not only be entertaining, but also educational, which is a brilliant use of your time. Ifyou think of your car as a ‘learning lab’, a mobile university of sorts, and your time spent inside as away to exercise your brain and grow intellectually, you may even find yourself wishing for bad traffic so you have an excuse to carry on listening to your podcast or audiobook.
Tame your inner Hulk
Pulling up a playlist of your favourite, feel-good songs can do wonders to combat stress levels. Downbeat music has been proven to have a mellowing effect on drivers. Making a quick switch to downbeat music shows measurable physiological improvements, with drivers calming down much sooner, and making fewer driving mistakes. So the next time you feel your inner Hulk emerging, crank up the volume on your favourite tunes.
The power of ‘caromatherapy’
There are numerous studies on aromas and their impact on human emotion, behaviour, and performance. Researchers have found that peppermint can enhance mental and athletic performance and cognitive functioning, while cinnamon may improve tasks related to attentional processes and visual-motor response speed. A study from Kyoto University in Japan revealed that participants reported significantly lower hostility and depression scores, and felt more relaxed after awalk through a pine forest. It makes sense then, to incorporate some ‘caromatherapy’ into our lives. There are plenty of off-the-shelf car diffusers available, or you could add a few drops of essential oil to DIY felt air fresheners. Citrus scents like orange or lemon can provide a boost of energy, while rosemary can relieve stress and anxiety. Take care not to hang anything that might obstruct your field of vision though, and always make sure to test out essential oils at home first, in case a scent makes you dizzy or overly relaxed, which could affect driving focus.
Contemplate your navel
The mind is a powerful thing, and simply willing yourself to relax might be the most effective method of all. While we don’t recommend meditating while driving due to safety reasons, breathing exercises can help you stay focused and feeling calm. One useful practice is the one-to-one technique – breathing in and out for the same count with the same intensity. Deep, measured breaths facilitate full oxygen exchange, helping to slow down the rate of your heartbeat and stabilise blood pressure, as opposed to shallow breathing, which doesn’t send enough air to the lowest part of your lungs, causing you to feel anxious and short of breath. Just always keep your eyes on the road, and take care to ensure you’re not so busy counting breaths that your concentration is compromised.
Not all those who wander are lost
Some of our best ideas come in those moments where we’re alone with our own thoughts, able to really reflect on the ideas we have without having something immediate that needs our attention. Allow your mind to wander, and do a little brainstorming. Alternatively, use the time to simply day dream. Remember, downtime is not dead time. It is both necessary, and important for your mental health. Use this time as an opportunity to take care of yourself.
In-built vehicle tech
“As we spend more and more time commuting, cars are being designed to accommodate longer periods behind the wheel,” says Kuda Takura, smart mobility specialist at Ford Motor Company of Southern Africa. “Ford uses human-centric design to deliver vehicles that are inviting, accommodating, and intuitive. For example, our SYNCT infotainment system offers nifty, hands-free functions, like allowing drivers to listen to their texts, change music or climate settings, and make phone calls easily with voice control. Our range of driver-assist technologies, like Adaptive Cruise Control, Pre-Collision Assist with Pedestrian Detection and Semi-Auto Active Park Assist, are also designed to take some of the stress off city driving. If our lifestyle means that we might be spending more time in our cars than we do on holiday, then we should make sure we make the most of that time.”
Vodacom exits Africa biz services
Vodacom Group has sold Vodacom Business Africa’s operations in Nigeria, Zambia and Cote d’Ivoire to Andile Ngcaba’s Synergy Communications. The two entities are in the process of concluding the acquisitions, which are subject to the approval of the regulatory authorities within these markets.
Vodacom says the transaction supports the Group’s enterprise strategy in Africa, which has been refocused to grow and strengthen its core business. It will no longer directly service global enterprise customers in these three markets but will rather continue to operate as a pan African telecommunications networks provider through local relationships, like the one with Synergy Communications.
This acquisition represents a significant milestone in Synergy Communication’s quest to be a leading provider of cloud and digitally based services in key markets across sub-Saharan Africa and provides key additional assets in its build out of a regional footprint. Synergy Communications currently has operations in Botswana, Malawi and Mozambique.
Andile Ngcaba, Chairman of Synergy Communications said: “This is an exciting landmark transaction for Synergy Communications, providing us with additional momentum in the delivery of our strategy as a pan-African enterprise digital Services Provider. Synergy Communications will partner with major global cloud providers and deliver platform-based services to both multi-nationals and local enterprises.”
Shameel Joosub, CEO of Vodacom Group, said: “Vodacom has a clear vision for strengthening our position as a leading pan-African business and will work with local service providers like Synergy Communications to grow in these markets. Crucially, Vodacom is not exiting any of the territories related to this transaction and remains focused on continuing to deliver exceptional service to our global and multinational clients in these markets through long-term commercial agreements.
“To support the sustainable growth of pan African digital economies and building connected societies, Vodacom will, via local service providers, continue to service clients in each market. We seek to leverage the collective strengths of Vodacom and Synergy Communications to meet the changing requirements of clients across each of these markets.”