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5 ways to winning at online safety

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Hackers are getting more resourceful at getting online users’ details. This means that one needs to become more savvy when browsing the Internet. GERHARD OOSTHUIZEN, CIO of Entersekt, shares his tips on how to be more cyber savvy and secure online.

For the everyday internet user, becoming more cyber savvy is vital. Just as we invest in personal security and keep our wits about us as we move around, so too must we be alert to threats online. Fortunately, becoming more better informed and protecting our online assets doesn’t require huge investments of either time or money. By simply keeping a few golden rules in mind, we can go about our daily internet activities with greater peace of mind, says Gerhard Oosthuizen, CIO at Entersekt.

1. Be smart about your passwords

The most commonly employed line of attack is email phishing. By persuading you to enter your username and password into a fake site or app through a cleverly crafted email, hackers can use these details to access legitimate sites or applications you use. If they have your name, hackers can simply go onto your social sites – such as Facebook and Instagram – and use clues there to guess your passwords.

For example, they might use your dog’s name or mother’s maiden name, your birthday or hometown, to answer security verification questions. The key here is to never repeat a theme, pattern or “recipe” in any of your passwords. It is advisable to use lowercase phrases as passwords (theappletree or ienjoysunsets), instead of merely using different versions of the same password. Work from the assumption that at least one site you have been on – LinkedIn, for example, or a service you may no longer even use – has been breached and your password there is being sold by hackers with tens of thousands of others.

2. Always use two-factor authentication

If an online service gives you the option, implement two-factor authentication, where you confirm your identity or specific intentions through a combination of two different touchpoints. Instead of relying solely on email to reset your password for a certain website or mobile app, two-step verification requires you (or a potential hacker) to provide more information – such as a one-time password (OTP) or an answer to a security question over a separate communication channel. This option is always available for any online platform where a transaction is taking place, although it is very rarely the default security setting. It is, therefore, up to you to ensure that two-factor authentication has been activated for the websites and mobile apps that you regularly access and on which you share personal information. This reduces the risk associated with weak, predictable or stolen passwords.

3. Use your discretion with password managers

Password managers are undoubtedly a very helpful and important tool in an age where we maintain scores of online accounts and depend on several mobile apps daily. They are generally very secure and dependable, but it is worth putting up another line of defence on certain websites that can leave you vulnerable. Use password managers for the bulk of your frequently visited sites or apps (and thus use random/complex passwords that are difficult to remember each time) but also create entirely new and unique passwords for two or three important financial/banking sites. Keep these independent of your password manager.

4. Always be a sceptic

Whenever you are working or transacting online, employ a healthy dose of scepticism and good common sense. Hackers tend to use personalised emails, for example, to lure you into clicking on an unsecure link. So if you haven’t heard from an ex-boss for five years and you receive an unexpected (but friendly) email from him or her, don’t open it. In cases like this, it is best to call the supposed sender or organisation attached to the email directly – don’t simply assume that a familiar tone means it is safe. The same applies to emails about winning or retrieving money – these should immediately trigger alarm bells. It’s always best to delete those “too good to be true” emails.

5. Employ the many tools at your disposal

There are countless tools and apps available to help you become more secure and cyber savvy. For example, websites such as have i been pwned allow you to check if you have an account that has been compromised in a data breach. You can also use VirusTotal, a free service that analyses suspicious files and URLs and “facilitates the quick detection of viruses, worms, trojans, and all kinds of malware.” It is also very important to check the validity of the security certificate on any site through which you will be transacting (if the URL starts with “http” instead of “https”, beware). Finally, always keep your devices updated with the latest software – there is a good reason why the big tech companies work so hard to continually find patches and improve their software: your safety.

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Legion gets a pro makeover

Lenovo’s latest Legion gaming laptop, the Y530, pulls out all the stops to deliver a sleek looking computer at a lower price point, writes BRYAN TURNER

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Gaming laptops have become synonymous with thick bodies, loud fans, and rainbow lights. Lenovo’s latest gaming laptop is here to change that.

The unit we reviewed housed an Intel Core i7-8750H, with an Nvidia GeForce GTX 1060 GPU. It featured dual storage, one bay fitted with a Samsung 256GB NVMe SSD and the other with a 1TB HDD.

The latest addition to the Legion lineup has become far more professional-looking, compared to the previous generation Y520. This trend is becoming more prevalent in the gaming laptop market and appeals to those who want to use a single device for work and play. Instead of sporting flashy colours, Lenovo has opted for an all-black computer body and a monochromatic, white light scheme. 

The laptop features an all-metal body with sharp edges and comes in at just under 24mm thick. Lenovo opted to make the Y530’s screen lid a little shorter than the bottom half of the laptop, which allowed for more goodies to be packed in the unit while still keeping it thin. The lid of the laptop features Legion branding that’s subtly engraved in the metal and aligned to the side. It also features a white light in the O of Legion that glows when the computer is in use.

The extra bit of the laptop body facilitates better cooling. Lenovo has upgraded its Legion fan system from the previous generation. For passive cooling, a type of cooling that relies on the body’s build instead of the fans, it handles regular office use without starting up the fans. A gaming laptop with good passive cooling is rare to find and Lenovo has shown that it can be achieved with a good build.

The internal fans start when gaming, as one would expect. They are about as loud as other gaming laptops, but this won’t be a problem for gamers who use headsets.

Click here to read about the screen quality, and how it performs in-game.

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Serious about security? Time to talk ISO 20000

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By EDWARD CARBUTT, executive director at Marval Africa

The looming Protection of Personal Information (PoPI) Act in South Africa and the introduction of the General Data Protection Regulation (GDPR) in the European Union (EU) have brought information security to the fore for many organisations. This in addition to the ISO 27001 standard that needs to be adhered to in order to assist the protection of information has caused organisations to scramble and ensure their information security measures are in line with regulatory requirements.

However, few businesses know or realise that if they are already ISO 20000 certified and follow Information Technology Infrastructure Library’s (ITIL) best practices they are effectively positioning themselves with other regulatory standards such as ISO 27001. In doing so, organisations are able to decrease the effort and time taken to adhere to the policies of this security standard.

ISO 20000, ITSM and ITIL – Where does ISO 27001 fit in?

ISO 20000 is the international standard for IT service management (ITSM) and reflects a business’s ability to adhere to best practice guidelines contained within the ITIL frameworks. 

ISO 20000 is process-based, it tackles many of the same topics as ISO 27001, such as incident management, problem management, change control and risk management. It’s therefore clear that if security forms part of ITSM’s outcomes, it should already be taken care of… So, why aren’t more businesses looking towards ISO 20000 to assist them in becoming ISO 27001 compliant?

The link to information security compliance

Information security management is a process that runs across the ITIL service life cycle interacting with all other processes in the framework. It is one of the key aspects of the ‘warranty of the service’, managed within the Service Level Agreement (SLA). The focus is ensuring that the quality of services produces the desired business value.

So, how are these standards different?

Even though ISO 20000 and ISO 27001 have many similarities and elements in common, there are still many differences. Organisations should take cognisance that ISO 20000 considers risk as one of the building elements of ITSM, but the standard is still service-based. Conversely, ISO 27001 is completely risk management-based and has risk management at its foundation whereas ISO 20000 encompasses much more

Why ISO 20000?

Organisations should ask themselves how they will derive value from ISO 20000. In Short, the ISO 20000 certification gives ITIL ‘teeth’. ITIL is not prescriptive, it is difficult to maintain momentum without adequate governance controls, however – ISO 20000 is.  ITIL does not insist on continual service improvement – ISO 20000 does. In addition, ITIL does not insist on evidence to prove quality and progress – ISO 20000 does.  ITIL is not being demanded by business – governance controls, auditability & agility are. This certification verifies an organisation’s ability to deliver ITSM within ITIL standards.

Ensuring ISO 20000 compliance provides peace of mind and shortens the journey to achieving other certifications, such as ISO 27001 compliance.

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