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Why you can’t future-proof your business

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When it comes to technology, executives who believe they can future-proof their organisations need to realise there is little that can be controlled about its evolution in the workplace, writes BRIAN TIMPERLEY, MD of Turrito Networks.

Effectively planning for advancements in technology is virtually impossible, especially when the organisation still relies heavily on legacy infrastructure. Arguments can be made for phasing in the adoption of, by way of example, a fully virtualised environment. But how effective can this adoption be, if the legacy hardware and software cannot support it?

Fundamental to any future-thinking approach has to be an organic strategy that can cater for significant technological changes three to five years from now. Business has to remain as agile as possible when it comes to the potential of what technology will be able to deliver in our near future.

Realistically, there is just too much change and innovation taking place to really say any organisation is future-proofed. This is where small to medium enterprises (SMEs) have the advantage. Traditionally, they are nimble enough to adapt and have already embraced office productivity software-as-a-service, while many enterprises are still debating the merits versus the colossal migration required.

Any organisation has to adapt quickly when market forces change. The days of being in total control of technology are long gone. Instead, the business needs to work with an agile technology partner to deliver a future-friendly strategy.

Identifying such a partner is no mean feat. Businesses are cautioned against relying on a specific vendor solution, rather than a partner who is vendor / solution agnostic. It comes down to delivering solutions effectively in an ever changing environment.

The road ahead is all about technology and not just having the right business mindset. Executives need to understand the impact this will have in their environment. First-to-market advantage when embracing innovative technology is critical to stay ahead of competitors. It is all about how quickly you can evolve and implement.

Those organisations choosing to ignore the technological forces at play might as well close  their doors. Fighting these changes is an exercise in futility – either embrace it or get out of the way of others who are better geared towards a digital future.

The cloud is already here. In a decade’s time, it is going to be the most archaic thought to still own and manage your own infrastructure. People will consume everything through applications and infrastructure driven by cloud environments.

Even in South Africa, the bandwidth discussion will become as irrelevant as it is to far more developed countries. Organisations will no longer be concerned about their internet speed or the amount of data they consume monthly. It will simply be a case of consuming as much as is needed.

The future will be always-connected and businesses are starting to realise this. Combine that knowledge with a more holistic technology strategy and there will be some semblance of future planning. Even better, decision-makers need to focus on the things they can control and leave the right technology partners to deliver the rest.

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Lenovo unveils world’s smallest desktop PC

ThinkCentre M90n-1 Nano is powered by 8th generation Intel processors and SSD storage, catering to flexible working

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Lenovo has introduced the world’s smallest desktop PC, the ThinkCentre M90n-1 Nano, to the South African Market. It says it is designed to support diverse workplaces with the power of a full-size desktop and the space-saving convenience of a laptop.

“The ThinkCentre M90n-1 Nano is further proof of Lenovo’s commitment to helping small businesses drive efficiency in their operations,” says Thibault Dousson, General Manager at Lenovo South Africa. “In South Africa, SMEs make up a third of the country’s GDP and play an integral part in boosting the economy and creating jobs. Lack of capital, investment, resources or support are among the major challenges faced by our country’s entrepreneurs. 

“Lenovo wants to help entrepreneurs grow their businesses through giving them better access to critical tools and services, such as our financial services offering and leasing option. The ThinkCentre M90n-1 Nano is ideal for small business owners as it is reliable and powerful yet compact and easily transportable.”

Delivering powerful performance in an ultra-portable size, the ThinkCentre M90n-1 Nano is the most compact commercial desktop series in the world. Compact models are one-third the size of the ground-breaking ThinkCentre Tiny, at just 0.35L in volume.

With fully functional USB Type-C Gen2 and USB 3.1 Gen2 ports located on the front and back of the device, multiple displays, docks and other hardware options can further boost productivity. The ability to be powered using just one cable to a USB Type-C monitor makes the M90n-1 Nano ideal for a clutter-free workspace, whether it be placed behind a screen or under a desk.

The ThinkCentre M90n-1 Nano is MIL-810G SPEC tested – built to withstand extreme conditions including shocks, drops, dust and humidity. The desktop’s HW TPM 2.0 chip encrypts data to keep sensitive data secure, while its Kensington lock slot enables users to physically secure the device to an immovable object, protecting it from theft.

With its Modern Standby feature, users can receive emails, VoIP calls and instant messages while remaining in standby mode. When ready to commence work, the M90n-1 Nano resumes full functionality in under one second.

These features make the ThinkCentre M90n-1 Nano an easy fit across all office environments, or wherever space is limited, and staff are mobile. The ThinkCentre M90n-1 Nano also reduces energy consumption by as much as 30 percent annually over the ThinkCentre Tiny. 

Powered by the 8th generation Intel processors and backed by SSD (solid state drive) storage, the ThinkCentre M90n-1 Nano offers diverse connectivity and multi-user options to keep users connected.

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Hackers target hotels

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Kaspersky’s research of the RevengeHotels campaign aimed at the hospitality sector, has confirmed over 20 hotels in Latin America, Europe and Asia have fallen victim to targeted malware attacks. Even more hotels are potentially affected across the globe. Travelers’ credit card data, which is stored in a hotel administration system, including those received from online travel agencies (OTAs), is at risk of being stolen and sold to criminals worldwide.

RevengeHotels is a campaign that includes different groups using traditional Remote Access Trojans (RATs) to infect businesses in the hospitality sector. The campaign has been active since 2015 but has gone on to increase its presence in 2019. At least two groups, RevengeHotels and ProCC, were identified to be part of the campaign, however more cybercriminal groups are potentially involved.

The main attack vector in this campaign is emails with crafted malicious Word, Excel or PDF documents attached. Some of them exploit CVE-2017-0199, loading it using VBS and PowerShell scripts and then installing customised versions of various RATs and other custom malware, such as ProCC, on the victim’s machine that could later execute commands and set up remote access to the infected systems.

Each spear-phishing email was crafted with special attention to detail and usually impersonating real people from legitimate organisations making a fake booking request for a large group of people. It is worth noting that even careful users could be tricked to open and download attachments from such emails as they include an abundance of details (for instance, copies of legal documents and reasons for booking at the hotel) and looked convincing. The only detail that would reveal the attacker would be a typosquatting domain of the organisation.

phishing email sent to a hotel impersonating a booking request from an attorney’s office

Once infected, the computer could be accessed remotely not just by the cybercriminal group itself — evidence collected by Kaspersky researchers shows that remote access to hospitality desks and the data they contain is sold on criminal forums on a subscription basis. Malware collected data from hospitality desk clipboards, printer spoolers and captured screenshots (this function was triggered using specific words in English or Portuguese). Because hotel personnel often copied clients’ credit card data from OTA’s in order to charge them, that data could also be compromised.

Kaspersky telemetry confirmed targets in Argentina, Bolivia, Brazil, Chile, Costa Rica, France, Italy, Mexico, Portugal, Spain, Thailand and Turkey. However, based on data extracted from Bit.ly, a popular link shortening service used by the attackers to spread malicious links, Kaspersky researchers assume that users from many other countries have at least accessed the malicious link – suggesting that the number of countries with potential victims could be higher.

“As users grow wary of how protected their data truly is, cybercriminals turn to small businesses, which are often not very well protected from cyberattacks and possess a concentration of personal data. Hoteliers and other small businesses dealing with customer data need to be more cautious and apply professional security solutions to avoid data leaks that could potentially not only affect customers, but also damage hotel reputations as well,” comments Dmitry Bestuzhev, Head of Global Research and Analysis Team, LatAm.

To stay safe, travelers are recommended to:

  • Use a virtual payment card for reservations made via OTAs, as these cards normally expire after a single charge
  • When paying for a reservation or checking out at hotel desks, use a virtual wallet, such as Apple Pay or Google Pay, or a secondary credit card with a limited amount of debit available

Hotel owners and management are also advised to follow these steps to secure customer data:

  • Conduct risk assessments of the existing network and implement regulations regarding how customers data is handled
  • Use a reliable security solution with web protection and application control functionality, such as Kaspersky Endpoint Security for Business. Web protection helps to block access to phishing and malicious websites while application control (in white list mode) allows to make sure that no application except the white listed ones can run on hospitality desk computers.
  • Introduce staff security awareness training to teach employees how to spot spear-phishing attempts and show the importance of remaining vigilant when working with incoming emails.

Read the full report, RevengeHotels: cybercrime targeting hotel desks worldwide, on Securelist.

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