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Why employees no longer believe in ‘your desk’

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Today’s employees believe that the traditional “working behind a desk” concept is outdated and that technology enables them to strike a balance between work and their personal life, writes ANJA VAN BEEK.

Today’s employees – especially younger people – expect to be able to strike a reasonable balance between the needs of their personal lives and their professional obligations. They believe in working hard, but they also understand that investing time in their health, hobbies, friends and family is important to leading a fulfilled and productive life.

According to the Sage Walk with Me Report, 41% of the young workforce believes that technology will make the concept of “your desk” outdated, that the workplace will have more virtual staff in the next 10 years.

Progressive HR departments are embracing this shift in the workplace as a positive trend – and are looking at ways that they can use work-life balance as a means to attract and retain the best talent. They understand that work-life balance isn’t just good for the employee – it is also good for business because it can lead to lower costs and enhanced productivity.

The indirect costs of an exhausted workforce include absenteeism, health costs, reduced company morale, poor employee retention, lower productivity and lapses in quality of employees’ work. The costs of constantly recruiting and training new employees to replace those who burn out or leave can be substantial. By contrast, where the workforce works sensible hours, the people are often more creative, motivated, productive and engaged.

HR has an important role to play here – by means of helping to facilitate a culture that focuses in performance and quality of output rather than on the number of hours that people spend at their desks.

Here are some ways HR can support these changes in work culture:

1.     Be there for employees

With mobile devices in every employee’s hands, many people fail to unplug from work, even over the weekends or when they are on leave. Be aware of employees who never log off and who don’t draw a clear line between home and work.

Watch for warning signs like frequent absenteeism or slipping productivity and work quality – these might indicate that an employee is working too hard rather than slacking off. Also ask managers to watch out for signs of burn-out among the members of their teams.

If necessary, make it a policy that employees don’t need to answer emails or their mobile phones outside work hours, unless it’s an emergency. Employee-assistance programmes or external resources can be considered to help employees who struggle to say no to pushy co-workers or who battle to manage their time.

2.     Introduce workplace flexibility

Flexible hours don’t suit every job or every organisation, but knowledge workers increasingly expect some leeway around where and when they work. Though traditional managers fear that people will be unproductive when they work from home some of the time, or have some freedom in choosing their hours, this needn’t be the case.

Getting it right is about putting the right policies, technology, processes and performance management structures in place. There are affordable cloud-based technology solutions that can assist. Collaboration software (that can track task progress), videoconferencing, and human resources apps can empower employees and give business peace of mind in terms of output. HR and managers will need to make an effort to measure output regularly to ensure no one is falling behind.

Where it isn’t possible for people to work flexible hours, companies can support employees in other ways. For example, many larger companies offer employees onsite gyms or childcare facilities, or arrange laundry collection for people who cannot get away from the office.

3.     Set the example

Leading by example is one of the best successful ways for HR to create a company culture that promotes an output-oriented culture and supports the principles of a healthy work-life balance. HR can encourage managers and business owners to set an example, by taking frequent breaks, by completing their tasks and by taking their allocated holiday breaks. HR can also offer work-life balance workshops and encourage community upliftment or philanthropic activities to encourage a sense of accomplishment that is not work related.

Closing words

Whether you’re a small business owner or an HR professional at a large organisation, you’ll understand that it takes hard work and sacrifice to turn a dream business idea into a way of life. It’s important to support the employees who are joining your enterprise on this journey and to help them lead balanced and healthy lives.

* Anja van Beek, Vice President for People (HR) at Sage International (Africa Australia, Middle East and Asia)

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Bring your network with you

At last week’s Critical Communications World, Motorola unveiled the LXN 500 LTE Ultra Portable Network Infrastructure. It allows rescue personal to set up dedicated LTE networks for communication in an emergency, writes SEAN BACHER.

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In the event of an emergency, communications are absolutely critical, but the availability of public phone networks are limited due to weather conditions or congestion.

Motorola realised that this caused a problem when trying to get rescue personnel to those in need and so developed its LXN 500 LTE Ultra Portable Network Infrastructure. The product is the smallest and lightest full powered broadband network to date and allows the first person on the scene to set up an LTE network in a matter of minutes, allowing other rescue team members to communicate with each other.

“The LXN 500 weighs six kilograms and comes in a backpack with two batteries. It offers a range of 1km and allows up to 100 connections at the same time. However, in many situations the disaster area may span more than 1km which is why they can be connected to each other in a mesh formation,” says Tunde Williams, Head of Field and Solutions Marketing EMEA, Motorola Solutions.

The LXN 500 solution offers communication through two-way radios, and includes mapping, messaging, push-to-talk, video and imaging features onboard, thus eliminating the need for any additional hardware.

Data collected on the device can then be sent through to a central control room where an operator can deploy additional rescue personnel where needed. Once video is streamed into the control room, realtime analytics and augmented reality can be applied to it to help predict where future problem points may arise. Video images and other multimedia can also be made available for rescuers on the ground.

“Although the LXN 500 was designed for the seamless communications between on ground rescue teams and their respective control rooms, it has made its way into the police force and in places where there is little or no cellular signal such as oil rigs,” says Williams.

He gave a hostage scenario: “In the event of a hostage situation, it is important for the police to relay information in realtime to ensure no one is hurt. However the perpetrators often use their mobile phones to try and foil any rescue attempts. Should the police have the correct partnerships in place they are able to disable cellular towers in the vicinity, preventing any in or outgoing calls on a public network and allowing the police get their job done quickly and more effectively.”

By disabling any public networks in the area, police are also able to eliminate any cellular detonated bombs from going off but still stay in touch with each other he says.

The LXN 500 offers a wide range of mission critical cases and is sure to transform communications and improve safety for first responders and the people they are trying to protect.

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Kaspersky moves to Switzerland

As part of its Global Transparency Initiative, Kaspersky Lab is adapting its infrastructure to move a number of core processes from Russia to Switzerland.

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This includes customer data storage and processing for most regions, as well as software assembly, including threat detection updates. To ensure full transparency and integrity, Kaspersky Lab is arranging for this activity to be supervised by an independent third party, also based in Switzerland.

Global transparency and collaboration for an ultra-connected world

The Global Transparency Initiative, announced in October 2017, reflects Kaspersky Lab’s ongoing commitment to assuring the integrity and trustworthiness of its products. The new measures are the next steps in the development of the initiative, but they also reflect the company’s commitment to working with others to address the growing challenges of industry fragmentation and a breakdown of trust. Trust is essential in cybersecurity, and Kaspersky Lab understands that trust is not a given; it must be repeatedly earned through transparency and accountability.

The new measures comprise the move of data storage and processing for a number of regions, the relocation of software assembly and the opening of the first Transparency Center.

Relocation of customer data storage and processing

By the end of 2019, Kaspersky Lab will have established a data center in Zurich and in this facility, will store and process all information for users in Europe, North America, Singapore, Australia, Japan and South Korea, with more countries to follow. This information is shared voluntarily by users with the Kaspersky Security Network (KSN) an advanced, cloud-based system that automatically processes cyberthreat-related data.

Relocation of software assembly

Kaspersky Lab will relocate to Zurich its ‘software build conveyer’ — a set of programming tools used to assemble ready to use software out of source code. Before the end of 2018, Kaspersky Lab products and threat detection rule databases (AV databases) will start to be assembled and signed with a digital signature in Switzerland, before being distributed to the endpoints of customers worldwide. The relocation will ensure that all newly assembled software can be verified by an independent organisation and show that software builds and updates received by customers match the source code provided for audit.

Establishment of the first Transparency Center

The source code of Kaspersky Lab products and software updates will be available for review by responsible stakeholders in a dedicated Transparency Center that will also be hosted in Switzerland and is expected to open this year. This approach will further show that generation after generation of Kaspersky Lab products were built and used for one purpose only: protecting the company’s customers from cyberthreats.

Independent supervision and review

Kaspersky Lab is arranging for the data storage and processing, software assembly, and source code to be independently supervised by a third party qualified to conduct technical software reviews. Since transparency and trust are becoming universal requirements across the cybersecurity industry, Kaspersky Lab supports the creation of a new, non-profit organisation to take on this responsibility, not just for the company, but for other partners and members who wish to join.

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