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Where wearable is headed

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With wearable device technology maturing rapidly and gaining consumer traction, the race is on between manufacturers to capture market share in this new product category, writes CHARLENE MUNILALL, GM for the Huawei Consumer Business Group.

The term ‘product category’ is misleading, however, and the brands that are able to grasp this are the ones that will win this race. The term is misleading because wearable technology is the sum of many parts that have to work together in a co-ordinated, cohesive manner.

A wearable device is but one of these many parts – an important part, obviously – and brands unable to leverage the other component parts in the equation will be relegated to the minor leagues.

These other components include the smartphone that drives the wearable technology, the network infrastructure that carries the data, the value-added services that elevate the wearable device beyond a luxury to a necessity, and the innovation that encapsulates all these different elements.

In essence, this is a question of convergence.

Convergence is a subject that has been at the forefront of the enterprise market for some time and the benefits of an ecosystem designed to simplify enterprise IT will soon be seen the hallmark of consumer wearable technology.

In layman’s terms this would be termed a ‘smart life’ or ‘digital lifestyle’, and wearables will undeniably be at the centre of this evolution.

We are already seeing many examples of this vision of a smart, connected world. Devices ranging from intelligent home management systems, smart televisions and devices that are fully integrated and accessible from a mobile device are but some of the examples.

And wearable technology is the obvious candidate to pull together these various systems and services. This is largely because of the convenience factor that makes this technology so compelling, but equally the increasing integration and functionality built into these devices.

Local critics of wearables often point to these utopian views on the future of the technological possibilities by pointing to the undeniable differences in need across a continent such as Africa.

There is certainly merit to the argument, unless one acknowledges that wearable technology’s primary innovation is to address a need and introduce convenience.

In Africa those needs are definitely different from a consumer sitting in New York or London. But they are driven by the need to be digitally, socially and financially included. And wearable technology certainly has a role to play in offering this to African consumers.

The manner in which Africa has leapfrogged other technologies since the introduction of mobile telephony, it is not difficult to acknowledge that wearables hold the same potential for new and exciting innovations to be rapidly adopted and become part of everyday life.

Huawei has adopted a strategy of trialling new innovations on the continent as it is the perfect test bed for consumer adoption.

There is definitely no lack of will in Africa to adopt technology that can contribute to a smart life. There might currently be infrastructure, network coverage and disposable income challenges, but these are slowly dissipating while building an enormous market hungry for technology.

The need to find practical solutions to local needs, including an attractive price point, has also been embraced by Huawei as a challenge to develop products that are relevant and affordable. With Africa’s middle class growing, an exciting opportunity exists to walk the journey with users who see the benefits of technology and will be able and willing to upgrade as their needs grow.

Huawei is therefore taking a long term and holistic view on the potential and future of wearable technology. This is driven by the company philosophy as well as realisation that the benefits will be realised over the long haul.

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Now download a bank account

Absa has introduced an end-to-end account opening for new customers, through the Absa Banking App, which can be downloaded from the Android and Apple app stores. This follows the launch of the world first ChatBanking on WhatsApp service.

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This “download your account” feature enables new customers to Absa, to open a Cheque account, order their card and start transacting on the Absa Banking App, all within minutes, from anywhere and at any time, by downloading it from the App stores.

“Overall, this new capability is not only expected to enhance the customer’s digital experience, but we expect to leverage this in our branches, bringing digital experiences to the branch environment and making it easier for our customers to join and bank with us regardless of where they may be,” says Aupa Monyatsi, Managing Executive for Virtual Channels at Absa Retail & Business Banking.

“With this innovation comes the need to ensure that the security of our customers is at the heart of our digital experience, this is why the digital onboarding experience for this feature includes a high-quality facial matching check with the Department of Home Affairs to verify the customer’s identity, ensuring that we have the most up to date information of our clients. Security is supremely important for us.”

The new version of the Absa Banking App is now available in the Apple and Android App stores, and anyone with a South African ID can become an Absa customer, by following these simple steps:

  1. Download the Absa App
  2. Choose the account you would like to open
  3. Tell us who you are
  4. To keep you safe, we will verify your cell phone number
  5. Take a selfie, and we will do facial matching with the Department of Home Affairs to confirm you are who you say you are
  6. Tell us where you live
  7. Let us know what you do for a living and your income
  8. Click Apply.

 

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How we use phones to avoid human contact

A recent study by Kaspersky Lab has found that 75% of people pick up their connected device to avoid conversing with another human being.

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Connected devices are becoming essential to keeping people in contact with each other, but for many they are also a much-needed comfort blanket in a variety of social situations when they do not want to interact with others. A recent survey from Kaspersky Lab has confirmed this trend in behaviour after three-quarters of people (75%) admitted they use a device to pretend to be busy when they don’t want to talk to someone else, showing the importance of keeping connected devices protected under all circumstances. 

Imagine you’ve arrived at a bar and you’re waiting for your date. The bar is busy, and people are chatting all around you. What do you do now? Strike up a conversation with someone you don’t know? Grab your phone from your pocket or handbag until your date arrives to keep yourself busy? Why talk to humans or even make eye-contact with someone else when you can stare at your connected device instead?

The truth is, our use of devices is making it much easier to avoid small talk or even be polite to those around us, and new Kaspersky Lab research has found that 72% of people use one when they do not know what to do in a social situation. They are also the ‘go-to’ distraction for people even when they aren’t trying to look busy or avoid someone’s eye. 46% of people admit to using a device just to kill time every day and 44% use it as a daily distraction.

In addition to just being a distraction, devices are also a lifeline to those who would rather not talk directly to another person in day-to-day situations, to complete essential tasks. In fact, nearly a third (31%) of people would prefer to carry out tasks such as ordering a taxi or finding directions to where they need to go via a website and an app, because they find it an easier experience than speaking with another person.

Whether they are helping us avoid direct contact or filling a void in our daily lives, our constant reliance on devices has become a cause for panic when they become unusable. A third (34%) of people worry that they will not be able to entertain themselves if they cannot access a connected device. 12% are even concerned that they won’t be able to pretend to be busy if their device is out of action.

Dmitry Aleshin, VP for Product Marketing, Kaspersky Lab said, “The reliance on connected devices is impacting us in more ways than we could have ever expected. There is no doubt that being connected gives us the freedom to make modern life easier, but devices are also vital to help people get through different and difficult social situations. No matter what your ‘connection crutch’ is, it is essential to make sure your device is online and available when you need it most.”

To ensure your device lifeline is always there and in top health – no matter what the reason or situation – Kaspersky Security Cloud keeps your connection safe and secure:

·         I want to use my device while waiting for a friend – is it secure to access the bar’s Wi-Fi?

With Kaspersky Security Cloud, devices are protected against network threats, even if the user needs to use insecure public Wi-Fi hotspots. This is done through transferring data via an encrypted channel to ensure personal data safety, so users’ devices are protected on any connection.

·         Oh no! I’m bored but my phone’s battery is getting low – what am I going to do?

Users can track their battery level thanks to a countdown of how many minutes are left until their device shuts down in the Kaspersky Security Cloud interface. There is also a wide-range of portable power supplies available to keep device batteries charged while on-the-go.

·         I’ve lost my phone! How will I keep myself entertained now?

Should the unthinkable happen and you lose or have your phone stolen, Kaspersky Security Cloud can track and protect your device from data breaches, for complete peace of mind. Remote lock and locate features ensure your device remains secure until you are reunited.

 

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