Do you remember when handsets were called phones because, well, we used them to phone people?
It took 120 years from the invention of the telephone to the use of phones to send text.
Between Alexander Graham Bell coining the term “telephone” in 1876 and Finland’s two main mobile operators allowing SMS messages between consumers in 1995, only science fiction writers and movie-makers imagined instant communication evolving much beyond voice. Even when BlackBerry shook the business world with email on a phone at the end of the last century, most consumers were adamant they would stick to voice.
It’s hard to imagine today that the smartphone as we know it has been with us for less than 10 years. Apple introduced the iPhone, the world’s first mass-market touchscreen phone, in June 2007, but it is arguable that it was the advent of the app store in July the following year that changed our relationship with phones forever.
That was the moment when the revolution in our hands truly began, when it became possible for a “phone” to carry any service that had previously existed on the World Wide Web.
Today, most activity carried out by most people on their mobile devices would probably follow the order of social media in first place – Facebook, Twitter, Instagram and LinkedIn all jostling for attention – and instant messaging in close second, thanks to WhatsApp, Messenger, SnapChat and the like. Phone calls – using voice that is – probably don’t even take third place, but play fourth or fifth fiddle to mapping and navigation, driven by Google Maps and Waze, and transport, thanks to Uber, Taxify, and other support services in South Africa like MyCiti, Admyt and Kaching.
Despite the high cost of data, free public Wi-Fi is also seeing an explosion in use of streaming video – whether Youtube, Netflix, Showmax, or GETblack – and streaming music, particularly with the arrival of Spotify to compete with Simfy Africa.
Who has time for phone calls?
The changing of the phone guard in South Africa was officially signaled last week with the announcement of Vodacom’s annual results. Voice revenue for the 2018 financial year ending 31 March had fallen by 4.6%, to make up 40.6% of Vodacom’s revenue. Total revenue had grown by 8.1%, which meant voice seriously underperformed the group, and had fallen by 4% as a share of revenue, from 2017’s 44.6%.
The reason? Data had not only outperformed the group, increasing revenue by 12.8%, but it had also risen from 39.7% to 42.8% of group revenue,
This means that data has not only outperformed voice for the first time – as had been predicted by World Wide Worx a year ago – but it has also become Vodacom’s biggest contributor to revenue.
That scenario is being played out across all mobile network operators. In the same way, instant messaging began destroying SMS revenues as far back as five years ago – to the extent that SMS barely gets a mention in annual reports.
Data overtaking voice revenues signals the demise of voice as the main service and key selling point of mobile network operators. It also points to mobile phones – let’s call them handsets – shifting their primary focus. Voice quality will remain important, but now more a subset of audio quality rather than of connectivity. Sound quality will become a major differentiator as these devices become primary platforms for movies and music.
Contact management, privacy and security will become critical features as the handset becomes the storage device for one’s entire personal life.
Integration with accessories like smartwatches and activity monitors, earphones and earbuds, virtual home assistants and virtual car assistants, will become central to the functionality of these devices. Why? Because the handsets will control everything else? Hardly.
More likely, these gadgets will become an extension of who we are, what we do and where we are. As a result, they must be context aware, and also context compatible. This means they must hand over appropriate functions to appropriate devices at the appropriate time.
I need to communicate only using my earpiece? The handset must make it so. I have to use gesture control, and therefore some kind of sensor placed on my glasses, collar or wrist? The handset must instantly surrender its centrality.
There are numerous other scenarios and technology examples, many out of the pages of science fiction, that point to the changing role of the “phone”. The one thing that’s obvious is that it will be silly to call it a phone for much longer.
The myths of microwaves
We all know microwaves make cooking a breeze and it helps save those minutes, we rarely have enough of these days. However, some people do have those lingering doubts about whether microwaving food destroys nutrients or that it emits harmful radiation. However, the truth is a lot more comforting and positive.
“The microwave makes life so much easier,” says Tracy Gordon, Head of Product – Home Appliances at Samsung South Africa. “It’s human-centred technology at its most helpful. The Samsung Hotblast for example, has revolutionary functions, which are tailor-made to create fast, tasty and healthy meals in minutes.”
A recent article by Harvard Health Publishingclaims stated that “microwave ovens cook food using waves of energy that are remarkably selective, primarily affecting water and other molecules that are electrically asymmetrical. Microwaves cause these molecules to vibrate and quickly build up thermal (heat) energy.” The article debunks two common myths about microwaving food.
Myth 1: Microwaving kills nutrients
Whether in a microwave or a regular oven, some nutrients, including vitamin C, do break down when exposed to heat. However, the fact is, cooking with a microwave might be better when it comes to preserving nutrients because it takes a shorter time to cook. Additionally, as far as vegetables go, cooking them in water robs them of some of their nutritional value because the nutrients seep out into the cooking water,” states the report by Harvard Health Publishing. According to the World Health Organisation (WHO), food cooked in a microwave oven is as safe and has the same nutrient value, as food cooked in a conventional oven.
Myth 2: Microwaving food can give you cancer
The American Cancer Society (ACS) says that microwaves do not make food radioactive. Microwaves heat food but they do not change the chemical or molecular structure of it. In fact, there is absolutely no evidence that microwaves pose a health risk to people when used appropriately, the organisation added.
With those myths well busted, it’s comforting to know one can make full use of the convenient kitchen appliance. And when the time comes to use a microwave to heat up a tasty meal in no time, one can trust the Samsung Hotblast to do the job. The HotBlast has multiple air holes blowing out powerful hot air, which reduces cooking time. Samsung claims the Slim Fry technology ensures that food is perfectly crisp on the outside and delicious and juicy on the inside. Additionally, this versatile microwave has a wider grill, making it easier to brown food fast and evenly. The turntable is wider, measuring 345mm, making it possible to prepare bigger portions of food. And with its Eco Mode power, it significantly reduces energy consumption with its low standby power. Its intelligent features and stylish design makes it very useful and as we now know – a safe, healthy way to enjoy a meal.
New BMW 3-series ushers in autonomous future
The new BMW 3-series is not meant to be an autonomous car, but it is so close, ARTHUR GOLDSTUCK discovers.
It was not meant to be a test-drive of an autonomous vehicle. But the Driving Assist button on the steering wheel of the new BMW 330i was just too tempting. And there I found myself, on Sir Lowry’s Pass near Cape Town, “driving” with my arms folded while the vehicle negotiated curves on its own.
Every 10 seconds or so, yellow or red lights flashed to alert me to put my hands back on the wheel. The yellow lights meant the car wanted me to put my hands on the wheel, just to show that I was in control. The red lights meant that I had to take over control from the artificial intelligence built into the vehicle.
With co-driver Ernest Page, we negotiated a major highway, the bends of Sir Lowry’s pass, and the passes of Hell’s Heights (Hel se Hoogte) above the Cape Winelands.
As the above video of the experience reveals, it can be nerve-racking for someone who hasn’t experienced autonomous driving, or hasn’t been dreaming of testing it for many years. For this driver, it was exhilarating. Not because the car performed so magnificently, but because it tells us just how close true autonomous driving really is.
There was one nervous moment when the autonomous – or rather, Driving Assist – mode disengaged on Hell’s Heights, but fear not. A powerful sense of responsibility prevailed, and my hands hovered over the steering wheel as it took the curve. Assist disengaged, and the car began to veer towards the other side of the road. I quickly took over, and also sobered up from the giddiness of thinking I was already in the future.
In reality, Driving Assist is part of level 2 of driving autonomy, as defined by the Society of Automotive Engineers. A presentation on the evening of the test drive, by Edward Makwana, manager of group product communications at BMW Group in South Africa, summed up the five stages as the driver having Feet Off, Hands Off, Eyes Off, Mind off, and finally, only being a Passenger.
However, the extent to which the hands-off mode of Driving Assist mimics self-driving, and easily shows the way to eyes-off and mind-off, is astonishing.
Click here to read about the components that make the Driving Assist work.