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What SA can learn from Cannes ad festival

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At this year’s Cannes Lions advertising festival, South Africa scored many accolades – but not a single prize for digital work. This was hardly surprising, writes ARTHUR GOLDSTUCK

It took a flood of insults to point the way to a new trend in digital advertising. A campaign featuring supermodel Gisele Bundchen won a Grand Prix, the premium award, in the Cyber Lions, the digital category of the annual Cannes Lions International Festival of Creativity.

The campaign began with the announcement of an unlikely partnership between Bundchen and macho brand Under Armour. It sparked a flood of both subtle and outright sexist insults in conventional media and social networks.

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And that’s when the campaign truly kicked in. Real comments were used in TV ads featuring Bundchen working out. Under Armour’s website used a custom “engine” to scrape the Internet for insults, and projected them on the site in real time – all accompanied by videos and images of Bundchen in action.

The message? Bundchen had both the physical and emotional strenght to block out even the worst of the insults. Not only did it send a message of empowerment, but also combined numerous platforms, sources and technologies.

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Most important, it delivered results: 1,5-billion media impressions and a 28 per cent increase in sales. The campaign won another two gold Lions and four silvers for its various achievements.

No one is suggesting that an equivalent campaign could have been created in South Africa. But it is noteworthy that this country barely features in the Cyber Lions, while having a proud history across the rest of the competition.

This year, South Africa took 16 out of 58 awards for Radio, a category

It has dominated over the years, proving there is no shortage of advertising creativity in this country.

So why does it fall so short in digital? One answer was suggested to this writer two years ago during judging of the annual Bookmark awards, which recognise excellence in digital creative work and execution in South Africa. Some of the best work on show was brilliant in its execution, but clearly followed in trails blazed by digital pioneers elsewhere.

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While such works were not necessarily derivative, they were also not particularly brave, given that they were built on well-established foundations. And they barely left a mark in the collective South African psyche.

The best of South African radio advertising, on the other hand, tends to be both bold and memorable. One senses creative decision-makers ready to stick their necks out, which is a sign not only of courage, but also of confidence. They know what they’re doing, and are always ready to try something new.

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In the digital category, on the other hand, we tend to be led by what is happening elsewhere, and what has been made possible by others. It’s a matter not only of limited technical knowledge, but also of failing to appreciate the boundaries of digital creativity – or rather, the lack of boundaries. Globally, it is a medium that is being reinvented every day, and slowly becoming more important than most other traditional forms of advertising.

Eventually, all advertising will be a sub-category of digital. Until a few years ago in Cannes, however, digital was a poor relation of TV, radio and press advertising. In South Africa, it still is.

* Arthur Goldstuck has been a judge in the digital category of both local and international advertising festivals. He is founder of World Wide Worx and editor-in-chief of Gadget.co.za. Follow him on Twitter on @art2gee, and subscribe to his YouTube channel at http://bit.ly/GGadgets

All the Cyber Lions Grand Prix and Gold winners

Campaign Brand Agency Country Award
Gisele Bündchen – I Will What I Want Under Armour Droga5 New York USA Grand Prix
Hammerhead Hammerhead Navigation R/GA New York USA Gold Lion
The Other Side Honda Motor Europe Wieden+Kennedy London United Kingdom Gold Lion
Gisele Bündchen – I Will What I Want Under Armour Droga5 New York USA Gold Lion
The Berlin Wall Of Sound Soundcloud Grey Germany Düsseldorf / Grey Germany Berlin Germany Gold Lion
Gisele Bündchen – I Will What I Want Under Armour Droga5 New York USA Gold Lion
Look At Me Samsung Electronics Cheil Worldwide Seoul South Korea Gold Lion
Groceries Not Guns Moms Demand Action For Gun Sense In America Grey Canada Toronto Canada Gold Lion
#Likeagirl Procter & Gamble Leo Burnett Toronto / Leo Burnett Chicago / Leo Burnett London / Holler London Canada Gold Lion
The Other Side Honda Motor Europe Wieden+Kennedy London United Kingdom Gold Lion
Print For Help Hewlett-Packard Brasil FCB Brasil São Paulo Brazil Gold Lion
Dream On Adobe Goodby Silverstein & Partners San Francisco USA Gold Lion
The Ice Bucket Challenge The Als Association The ALS Association Washington USA Gold Lion
#Likeagirl Procter & Gamble Leo Burnett Toronto / Leo Burnett Chicago / Leo Burnett London / Holler London Canada Gold Lion
Unskippable: Elevator Geico The Martin Agency Richmond USA Gold Lion Campaign
Unskippable Geico The Martin Agency Richmond USA Gold Lion Campaign
Unskippable: Family Geico The Martin Agency Richmond USA Gold Lion Campaign
Unskippable: Family Long Form Geico The Martin Agency Richmond USA Gold Lion Campaign
Unskippables: High Five Geico The Martin Agency Richmond USA Gold Lion Campaign
Clever Buoy Optus M&C Saatchi Sydney Australia Gold Lion
House Of Mamba Nike Akqa London / Akqa Shanghai United Kingdom Gold Lion
Safety Truck Samsung Leo Burnett Argentina Buenos Aires Argentina Gold Lion

 

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Huawei goes ultra-premium

Porsche Design and Huawei have launched the Porsche Design Huawei Mate RS in South Africa exclusive to MTN and retailing for R 26 459.

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The Porsche Design Huawei Mate RS boasts features like the world’s first dual fingerprint design, including an in-screen fingerprint sensor, the world’s first Artificial Intelligence (AI) processor and Leica triple camera with 40MP image capture.

“After the overwhelming success of the Porsche Design Huawei Mate 10 Pro in South Africa, we now bring you our latest offering, a perfect blend of innovation in a smartphone and luxury design,” said Likun Zhao, Vice President of Huawei Consumer Business Group Southern Africa. “From three-point security feature including facial recognition, rear fingerprint scanner and the new innovative in-screen fingerprint to the Leica triple camera system. it culminates in an unprecedented experience for our customers.”

The device incorporates Porsche Design’s signature design language and Huawei’s breakthrough technology.  The phone has a 6” 2K curved OLED screen and symmetrical look, minimalist feel and 8-edged 3D curved glass body.

High performance is symbolised by the naming of the smartphone: the term “RS” in the world of Porsche motorsport stands for outstanding racing performance.

Huawei provided the following information on The Porsche Design Huawei Mate RS benefits and features :

·         The world’s first dual fingerprint scanner for enhanced convenience, allowing users to wake and unlock the device simply, thanks to an in-screen fingerprint sensor. Hover to wake the device, touch to unlock it

·         The winning combination of Leica triple camera with 40MP RGB sensor technology and exceptional photography powered by Master AI. This combination puts effortless, eye-catching photography at the fingertips of those looking to immortalise their favourite moments. Combined with 5 x hybrid zoom, and the world’s first AI image stabilisation on a smartphone camera ensures photography lovers can capture the best shots with exceptional clarity in almost any situation

·         The Porsche Design Huawei Mate RS is the first Huawei handset to allow quick wireless charging, making it even easier to keep the phone topped up and ready to go and, thanks to its long lasting battery, users will easily be powered through the busiest of days

·         An ‘intelligent’ smartphone, the powerful AI processor automatically tailors the performance of the phone according to how it is used – constantly learning, understanding and anticipating needs, it is the perfect personal assistant for the pocket

·         256GB of internal storage means those constantly on the go and constantly on their phone can be worry free

·         Dual SLS (super linear system) speakers with DOLBY ATMOS enable users to have a superior experience, with the best immersive surround sound and entertainment on the go

·         Splash, water and dust resistant, which means there is no need to worry about damaging the device in the rain or accidentally dropping it in water

Jan Becker, CEO Porsche Design Group, said: “Both Porsche Design and Huawei seek to imagine and develop products that stand for precision and perfection, intelligent functionality and highly sophisticated design. Our aim was to create an outstanding device that goes one step further. We believe we have reached this goal by taking our partnership to the next level.”

Porsche Design and Huawei have worked in tandem to develop a smartphone that fuses together the two brands’ DNA, wealth of experience in design and technology, industry-leading expertise and exceptional performance. Through the use of colour in the device’s body, software themes and accessories, the new handset is accentuated with Porsche Design’s distinguished aesthetic and purist, minimalist feel.

The Porsche Design Huawei Mate RS will be available to purchase exclusively from MTN at R 26 459.

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Cross-channel chat launched

Clickatell has launched a cross-channel live chat service, Touch Go, that transforms omni-channel customer care.

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It enables live chat across a company’s website as well as social platforms (Twitter and Facebook) and mobile apps, bringing customer care and engagement into a single business platform.

“Today’s consumers expect to engage with your brand on the digital channel of their choosing,” says Deon van Heerden, Clickatell Engage CEO and Group CFO. “They want to message your business and instantly have queries resolved, find the information and services they are looking for, without the need for a voice call. Clickatell’s Touch Go makes that happen with the right level of capabilities for businesses of all sizes.”

Businesses can start using Touch Go immediately, with a free Starter option. Touch Go requires no credit card for sign-up and is fully featured with a simple setup process. It offers customisable branding, a unified chat desk business application as well as reports and analytics.

As the business scales up its digital customer care, it can opt-in for the Touch Enterprise offering. Touch Enterprise is designed for scaling up customer care efforts through advanced capabilities including AI driven virtual agents, sentiment analysis, automated workflows, enterprise integrations and in-channel mini-applications.

“Customer care has become a defining factor for sustained business success ” says Nirmal Nair, Clickatell Engage EVP Product & Marketing. “In an ever-increasing mobile native world, customers often choose to interact digitally, but they also expect to be able to reach a human immediately, should they need. Monitoring multiple channels and providing immediate action becomes challenging with siloed deployments. Touch’s unified solution allows businesses of all sizes to provide the customer delight in a simple modular approach.”

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