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What do Swarovski and machine learning have in common?

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At the SAP Leonardo Live conference in Frankfurt, Swarovski revealed how it uses SAP Leonardo to integrate machine learning into its retail business model, writes TIANA CLINE.

From jewellery to tsatskes, home décor and watches, Swarovski is a global name when it comes crystal-anything. It’s also a company with humble roots – Swarovski started out in 1895 as a small crystal manufacturing business in Wattens, Austria.

You probably know Swarovski retail, but to stay ahead of the pack from both a business and creative perspective, the company relies heavily on enterprise software solutions and intelligent applications to innovate their business model.

And with the help of SAP Leonardo, the game-changing system and Internet of Things (IoT) platform launched in Frankfurt this week, they’re integrating machine learning into their retail business model to prepare, provision and analyse their data (and essentially make their damaged good process a lot simpler).

At the Swarovski global repair centre, the company was faced with a challenge when new items were sent in to be fixed. With a massive product catalogue, locating a material number, business unit, produce date or even produce often ended up in time-consuming Google searches.

And while they were successful, the results yielded were comprised of a picture and not necessarily the data required to take the next step.

With SAP machine learning, a feature of Leonardo, Swarovski created an intelligent library of classified product images which enabled faster customer interaction – the database now brings up precise images and potential product repair costs.

Unlike traditional image searches where background noise and quality affect results, machine learning is not reliant on shape and other factors, the results are bases on intelligent learning algorithms and AI-based insights that have the ability to unlock “hidden knowledge” in data. Machine-based neural networks can understand a billion pieces of data in seconds.

What’s next for the crystal company? According to Werner Huber, the IT Demand Manager at Swarovski Corporate IT, they’re looking at installing in-store sensors which can count the customers coming in, smartly being able to distinguish between those who use the store as a through path, for example, or those who return.

There is also the potential for facial recognition, so they can gather smart data based on gender, approximate age, buying patterns, etc.

(A few years back, Swarovski also built a app to showcase their crystal assortment, called the Crystal Collection App.)

With the help of SAP, Swarovski is at the forefront of design, creativity, and technological innovation.

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Password managers don’t protect you from hackers

Using a password manager to protect yourself online? Research reveals serious weaknesses…

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Top password manager products have fundamental flaws that expose the data they are designed to protect, rendering them no more secure than saving passwords in a text file, according to a new study by researchers at Independent Security Evaluators (ISE).

“100 percent of the products that ISE analyzed failed to provide the security to safeguard a user’s passwords as advertised,” says ISE CEO Stephen Bono. “Although password managers provide some utility for storing login/passwords and limit password reuse, these applications are a vulnerable target for the mass collection of this data through malicious hacking campaigns.”

In the new report titled “Under the Hood of Secrets Management,” ISE researchers revealed serious weaknesses with top password managers: 1Password, Dashlane, KeePass and LastPass.  ISE examined the underlying functionality of these products on Windows 10 to understand how users’ secrets are stored even when the password manager is locked. More than 60 million individuals 93,000 businesses worldwide rely on password managers. Click here for a copy of the report.

Password managers are marketed as a solution to eliminate the security risks of storing passwords or secrets for applications and browsers in plain text documents. Having previously examined these and other password managers, ISE researchers expected an improved level of security standards preventing malicious credential extraction. Instead ISE found just the opposite. 

Click here to read the findings from the report.

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MWC: Next generation of inflight connectivity to be unveiled

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Next week at Mobile World Congress, the Seamless Air Alliance will reveal progress on its mission towards enabling the next generation of inflight connectivity. This follows a significant start for the Alliance, which has seen membership increase five-fold since the first meeting in June of last year. The Alliance has a new research laboratory setup and continues progress through its three working groups, writing specifications for the technology, requirements, and operations.

These developments represent a huge leap towards the goal of making connectivity as easy and enjoyable in the skies as it is on the ground. Appearing as part of the Airbus stand (Hall 6, stand 6G34), the Seamless Air Alliance will reveal specification topics that have been completed and published to its membership.

“The passenger experience with inflight connectivity remains one of the great technology challenges. From Day One we have been determined to deliver on our mission to bring industries and technologies together to make the inflight internet experience simple to access and a delight to use,” said the Alliance’s Chief Executive Officer, Jack Mandala.

“I have been tremendously encouraged by the enthusiastic and committed response we have seen and the widening areas of expertise we can call upon as more and more companies and organisations continue to join us,” he added.

Announced during MWC 2018, the Seamless Air Alliance has since grown to twenty-three membercompanies with more than one-hundred key personnel from across the membership participating in its three working groups, with numbers continuing to increase.

The Seamless Air Alliance was created by founding members Airbus, Airtel, Delta Air Lines, OneWeb and Sprint, and quickly joined by Air France KLM, Aeromexico, and GOL Linhas Aereas Inteligentes and global technology leaders including Astronics, Collins Aerospace, Comtech, Cyient, iDirect, Inmarsat, Intelsat, Latecoere, Nokia, and Panasonic. 

Today, the Alliance is pleased to announce five additional new members: Adaptive Channel, Etihad Airways, GlobalReach Technology, Safran, and SITAONAIR.

“We are extremely pleased to have these companies join and be a part of the companies driving the next generation of connectivity.” said Mr Mandala.

The Seamless Air Alliance will enable travelers boarding any flight, on any airline, anywhere in the world, to use their own devices to automatically connect to the Internet with no complicated login process nor paywall to scramble over.

The Alliance is also announcing the release of a new research study on the economic benefit of standardization on the inflight connectivity market at Mobile World Congress. This report is available for download at https://www.seamlessalliance.com/publications/

The Alliance is moving rapidly towards an expected demonstration of the technology later in 2019 and anticipates massive interest in Barcelona from the whole communications eco-system.

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