In an effort to properly dispose of used electronics, the ITU has set up a variety of recycling initiatives with agencies around the world.
As digital and tech devices become more available worldwide, their responsible disposal is becoming a challenge for many countries. In response, ITU, the United Nations specialized agency for information and communication technology (ICT) has partnered with the United Nations University (UNU), acting through its Vice Rectorate in Europe hosted Sustainable Cycles (SCYCLE) Programme, and the Solid Waste Association (ISWA) to form the Global e-Waste Statistics Partnership.
The main objectives of the partnership are to improve and collect worldwide e-waste statistics. As such, the partnership will support countries to produce reliable and comparable e-waste statistics, and will also deliver capacity building workshops and raise visibility on the importance of tracking and managing e-waste.
In addition to the increased production of electrical and electronic equipment worldwide, is the increased pace at which new technologies are being developed. As a result, the amount of electronic waste, or e-waste, is growing rapidly. Used, broken, or obsolete equipment, such as mobile phones, laptops, televisions and batteries contain substances that pose considerable environmental and health risks, especially if not disposed of properly. Most e-waste is not properly documented and not treated through appropriate recycling chains and methods. According to the United Nations Environment Program report Waste Crimes, up to 50 million tons of electronic waste are expected to be dumped in 2017. This represents a 20 per cent increase from 2015.
Measuring e-waste is an important step towards addressing the e-waste challenge. Statistics help to evaluate developments over time, set and assess targets, and identify best practices of policies. Better e-waste data will help to minimize its generation, prevent illegal dumping, promote recycling, and create jobs in the reuse, refurbishment and recycling sectors. In so doing, this will contribute to the achievement of the Sustainable Development Goals, in particular SDG12, to “ensure sustainable consumption and production patterns”.
“ITU has a track record of providing the world with the most reliable and trustworthy ICT-related data,” said ITU Secretary-General Houlin Zhao. “We are pleased to be part of this partnership and to lend our expertise and our long standing experience in data collection to assist countries to track and measure their e-waste, so that responsible e-waste management can be implemented.”
In November 2017, the partnership will publish the global e-waste statistics in a comprehensive report called the Global E-Waste Monitor 2017, which will provide a review of the e-waste challenge to inform country-level decision-making on e-waste management.
“Better statistics will inform policy making to minimize the generation of e-waste, prevent illegal dumping, promote recycling and create valuable jobs in the reuse, refurbishment and recycling sectors,” said Brahima Sanou, Director of ITU’s Telecommunication Development Bureau. “This will also contribute to achievement of SDG12, which seeks to ensure sustainable consumption and production patterns,” he added.
Through its work, the partnership will identify best practices of global e-waste management and further identify recycling opportunities. To expand its scope and accelerate progress, the partnership is also seeking to engage with other public and private partners interested in addressing the global e-waste challenge.
Huawei goes ultra-premium
Porsche Design and Huawei have launched the Porsche Design Huawei Mate RS in South Africa exclusive to MTN and retailing for R 26 459.
The Porsche Design Huawei Mate RS boasts features like the world’s first dual fingerprint design, including an in-screen fingerprint sensor, the world’s first Artificial Intelligence (AI) processor and Leica triple camera with 40MP image capture.
“After the overwhelming success of the Porsche Design Huawei Mate 10 Pro in South Africa, we now bring you our latest offering, a perfect blend of innovation in a smartphone and luxury design,” said Likun Zhao, Vice President of Huawei Consumer Business Group Southern Africa. “From three-point security feature including facial recognition, rear fingerprint scanner and the new innovative in-screen fingerprint to the Leica triple camera system. it culminates in an unprecedented experience for our customers.”
The device incorporates Porsche Design’s signature design language and Huawei’s breakthrough technology. The phone has a 6” 2K curved OLED screen and symmetrical look, minimalist feel and 8-edged 3D curved glass body.
High performance is symbolised by the naming of the smartphone: the term “RS” in the world of Porsche motorsport stands for outstanding racing performance.
Huawei provided the following information on The Porsche Design Huawei Mate RS benefits and features :
· The world’s first dual fingerprint scanner for enhanced convenience, allowing users to wake and unlock the device simply, thanks to an in-screen fingerprint sensor. Hover to wake the device, touch to unlock it
· The winning combination of Leica triple camera with 40MP RGB sensor technology and exceptional photography powered by Master AI. This combination puts effortless, eye-catching photography at the fingertips of those looking to immortalise their favourite moments. Combined with 5 x hybrid zoom, and the world’s first AI image stabilisation on a smartphone camera ensures photography lovers can capture the best shots with exceptional clarity in almost any situation
· The Porsche Design Huawei Mate RS is the first Huawei handset to allow quick wireless charging, making it even easier to keep the phone topped up and ready to go and, thanks to its long lasting battery, users will easily be powered through the busiest of days
· An ‘intelligent’ smartphone, the powerful AI processor automatically tailors the performance of the phone according to how it is used – constantly learning, understanding and anticipating needs, it is the perfect personal assistant for the pocket
· 256GB of internal storage means those constantly on the go and constantly on their phone can be worry free
· Dual SLS (super linear system) speakers with DOLBY ATMOS enable users to have a superior experience, with the best immersive surround sound and entertainment on the go
· Splash, water and dust resistant, which means there is no need to worry about damaging the device in the rain or accidentally dropping it in water
Jan Becker, CEO Porsche Design Group, said: “Both Porsche Design and Huawei seek to imagine and develop products that stand for precision and perfection, intelligent functionality and highly sophisticated design. Our aim was to create an outstanding device that goes one step further. We believe we have reached this goal by taking our partnership to the next level.”
Porsche Design and Huawei have worked in tandem to develop a smartphone that fuses together the two brands’ DNA, wealth of experience in design and technology, industry-leading expertise and exceptional performance. Through the use of colour in the device’s body, software themes and accessories, the new handset is accentuated with Porsche Design’s distinguished aesthetic and purist, minimalist feel.
The Porsche Design Huawei Mate RS will be available to purchase exclusively from MTN at R 26 459.
Cross-channel chat launched
Clickatell has launched a cross-channel live chat service, Touch Go, that transforms omni-channel customer care.
It enables live chat across a company’s website as well as social platforms (Twitter and Facebook) and mobile apps, bringing customer care and engagement into a single business platform.
“Today’s consumers expect to engage with your brand on the digital channel of their choosing,” says Deon van Heerden, Clickatell Engage CEO and Group CFO. “They want to message your business and instantly have queries resolved, find the information and services they are looking for, without the need for a voice call. Clickatell’s Touch Go makes that happen with the right level of capabilities for businesses of all sizes.”
Businesses can start using Touch Go immediately, with a free Starter option. Touch Go requires no credit card for sign-up and is fully featured with a simple setup process. It offers customisable branding, a unified chat desk business application as well as reports and analytics.
As the business scales up its digital customer care, it can opt-in for the Touch Enterprise offering. Touch Enterprise is designed for scaling up customer care efforts through advanced capabilities including AI driven virtual agents, sentiment analysis, automated workflows, enterprise integrations and in-channel mini-applications.
“Customer care has become a defining factor for sustained business success ” says Nirmal Nair, Clickatell Engage EVP Product & Marketing. “In an ever-increasing mobile native world, customers often choose to interact digitally, but they also expect to be able to reach a human immediately, should they need. Monitoring multiple channels and providing immediate action becomes challenging with siloed deployments. Touch’s unified solution allows businesses of all sizes to provide the customer delight in a simple modular approach.”