Connect with us

Featured

Uber launches cash indicator

Published

on

Uber South Africa has introduced a new, pilot cash indicator feature. The cash indicator allows Uber driver-partners to choose whether they’d like to accept a cash trip request or not.

“We’ve received a lot of feedback from driver-partners expressing their need to be able to choose the kind of trips they want to accept,” says Jonathan Ayache, General Manager Uber South Africa. “This feedback came from our focus groups, comments at partner appreciation events and recent safety working groups. We’ve taken heed of this request and believe the new cash indicator pilot will address their needs.

“While some driver-partners have asked for the cash option to be removed, other driver-partners feel the cash option has opened them up to new riders and provides the consumer with more choice. Cash is a dominant payment method in Africa and many riders do not have cards to use on the app; cash removes the barrier for those without a card who want to use Uber.

“That’s why it’s not feasible to remove the cash option completely – we believe riders should have the freedom to pay for rides how they wish, but we also believe that driver-partners should have the freedom to accept cash trips or not.”

The cash indicator will only appear to driver-partners on cash trips – no indicator will pop up for card trips. The indicator will be clearly visible directly under ETA (estimated time of arrival) on the driver’s app. The dispatch process will not be impacted at all, should a driver choose to decline the request, the app will immediately alert another driver-partner. This also means that driver-partners who decline to accept a cash trip will not face any consequences – they will not be penalised for declining a cash trip, nor will they be deactivated for doing so.

“We are in the business of technology; we’ve introduced many key safety features that did not exist before the introduction of the Uber in South Africa,” says Ayache. “We remain committed to using and investing in technological solutions to any issues, safety included.

“Unfortunately, Uber’s technology cannot prevent crime, but with the introduction of core safety features such as GPS tracking, 24/7 support, an emergency number for drivers, as well as our partnership with multiple security companies, and now, the cash indicator, we are doing everything we can to prioritise the safety of those using the Uber app. We will regularly monitor the success of the pilot.”

Uber says it remains committed to working with the authorities, who it says have promised to prioritise the safety of Uber driver-partners in Gauteng and around the country.

Arts and Entertainment

Deezer to host Hotstix’s Mandela tribute playlist

Deezer is celebrating Nelson Mandela on the centenary of his birthday by hosting a tribute playlist created by music legend Sipho “Hotstix” Mabuse.  

Published

on

Mabuse, a legendary figure in African music, first rose to prominence in the 1970s with his band Harari and later developed a name for himself as a solo artist. One of his best known songs was the global hit BurnOut in the 1980s.

The playlist takes the listener on a captivating musical journey through the life of Nelson Mandela.  It was compiled by Mabuse, who consulted with Mandela’s family and friends to ensure that the music would be relevant and accurate. The playlist also features commentary by Mabuse, which was recorded in his Soweto home.  

“I have tried to tell the story of the music that Madiba loved,” says Mabuse. “The Playlist excludes the time in prison obviously, as Madiba would not have had exposure to music in that time.  We have focused on the music we know he loved before and after that period. This recording was really an emotional journey for me, but an incredible opportunity to document these memories.”

The playlist features the music the young Mandela loved, such as The Manhattan Brothers, Solomon Linda, Brenda Fassie and Miriam Makeba.  It includes struggle songs from Chicco, Johnny Clegg, Hugh Masekela and Yvonne Chaka Chaka.  The playlist also includes Mandela by Zahara, one of the younger artists who caught Madiba’s ear.

Mabuse also offers stories of his own songs, such as Shikisha, a song greatly beloved by the former President.

“I was delighted to share my thoughts and hope the listeners enjoyed the musical journey,” says Mabuse. “Madiba did enjoy music immensely and we all have a purpose wherever we are in the world to celebrate culture and to learn from different cultures and music forms and styles.”

This playlist was inspired by the Nelson Mandela 100 campaign, calling on corporates and individuals to act as sources of inspiration and engage in conversation and action.

Continue Reading

Featured

Sports streaming takes off

Live streaming of sports is coming of age as a mainstream method of viewing big games, as the latest FIFA World Cup figures from the UK show. Africa isn’t yet at the same level when it comes to the adoption of sports streaming, but usage is clearly moving in the right direction.

Published

on

England’s World Cup quarter-final against Sweden was watched by just under 20 million viewers in the UK via BBC One. While this traditional broadcast audience was huge, it was streaming that broke records: the game was the BBC’s most popular online-viewed live programme ever, with 3.8 million views. In Africa, the absolute numbers are lower but the trend towards streaming major sports events on the continent is also well under way.

According to DStv, live streaming of sports dominates the usage figures for its live and recorded TV streaming app, DStv Now. The number of people using the app in June was five times higher than a year ago, with concurrent views peaking during major football and rugby games.

Since the start of the World Cup, average weekday usage of DStv Now is up 60%. The absolute peak in concurrent usage for one event was reached on 26 June, during the Nigeria vs Argentina game. The app’s biggest ever test was on 16 June with both Springbok Rugby and World Cup Football under way at the same time, resulting in concurrent in-app views seven times higher than the peaks seen in June last year.

The World Cup has also been a major reason for new users to download and try out the app. First-time app user volumes have tripled on Android and doubled on iOS since the start of the tournament.

“While we expected live sports streaming to take off, it’s also been pleasing to see that the app is really popular for watching shows on Catch Up,” says MultiChoice South Africa Chief Operating Officer Mark Rayner. “Interestingly, some of the most popular Catch Up shows are local, with Isibaya, Binnelanders, The Queen and The River all getting a significant number of views.”

With respect to app usage, the web and Android apps are the most popular way to watch DStv Now, with Android outpacing iOS by a factor of 2:1.

“We’re continuing to develop DStv Now, with 4k streaming in testing and smart TV and Apple TV apps on their way shortly,” says Rayner. “The other key priority for us is working with the telcos to deliver mobile data propositions that make watching online painless and worry-free for our customers.”

The DStv Now app is free to all 10 million DStv customers in Africa. The app streams DStv live channels as well as supplying an extended Catch Up library. Two separate streams can be watched on different devices simultaneously, and content can also be downloaded to smartphones and tablets. The content available on the app varies according to the DStv package subscribed to.

Continue Reading

Trending

Copyright © 2018 World Wide Worx