Despite the challenge of video-on-demand services on mobile devices, the ever-evolving formats of TV ensures it maintains a hold on viewers, writes ARTHUR GOLDSTUCK
A snapshot of global TV sales suggests that the format has stagnated. In the first half of last year, according to retail research organisation GfK, 104.7 million TVs were sold globally, down 3.7 per cent on the same period a year before.
However, a very different picture emerges when one drills down into regions, formats and demographics. While some formats and traditional ways of watching are dying, others are rising rapidly.
A few startling examples were presented last week in Lisbon at the IFA Global Press Conference 2017, an event that previews Europe’s largest consumer electronics show, IFA, taking place in Berlin in December.
“In Italy, 25 per cent of TV sets are located in the kitchen,” said Jürgen Boyny, Global director consumer electronics at GfK. “This means there is a market for small screen sizes and for lots of different viewing behaviours.”
The statistic may well be indicative of social activity revolving around the kitchen, but it also suggests growth in new locations as new formats of device and new forms of content make it appropriate for other spaces.
“This creates potential for multi-ownership, people buying another TV for children’s bedrooms, holiday apartments or even the kitchen.”
The numbers show that the trend is already taking off in some European countries. In 171-million households with TV on the continent, 321-million TV sets are installed. The dubious honour of the biggest appetite for multiple screens goes to Norway, with an average of 3.1 TV sets per viewing household.
However, the assumption that this is a factor of the many months of darkness in Scandinavia doesn’t apply: Norway’s neighbours don’t feature on the list. Next comes the United Kingdom with 2.7 sets per household, and France with 1.8. Both Germany and Italy boast 1.5 sets per household, and Poland features with 1.2.
This is all good news for the industry, says Boyny, as it means there is extensive market potential for selling multiple TVs.
The real opportunity, however, lies in the growth of specific formats of TV, and this applies in South Africa too.
“We are seeing sustainable growth into bigger screen sizes, 55-inch and above, but 32-inch still has the biggest share and is still growing in units.”
It is these smaller TVs that are invading new spaces, as they are idea for kitchens, children’s bedrooms and other smaller areas of the home beyond the living room. Smaller screen sizes, below 32-inch, have become a must-have for the many holiday apartments in southern Europe, meaning that these formats are seeing substantial demand in Mediterranean countries.
However, there are three specific trends driving growth within specific segments in Europe: large-format TV sets above 60-inches, which have grown from 1 per cent of TV sales in 2014 to a projected 4 per cent this year; 4K or Ultra High Definition (UHD) TVs, which have grown dramatically from a mere 2 per cent to 30 per cent; and the jewel in the crown, Smart TV, which has grown more slowly but off a much higher base, from 43 per cent to 53 per cent.
The latter is beginning to make an impact in South Africa as well, and is allowing for video-on-demand, like Netflix and ShowMax, to migrate from mobile devices to TV sets. The challenge, says Boyny, is to “bring the younger generation into the world of the big screen” by showing them that platforms like YouTube offer a better experience in this format.
“What is next in TV is continuous development, driven by new content and easier access to content. At present, for example, it is not easy to type in a website address on the remote control, and we need easier access. Consumers want more than traditional content, and they will get apps for different and new kinds of content on Smart TV.
“A connected TV should be more than only entertainment; it should support people in their daily lives. If a child is sick, why is it not possible to follow a class on a big screen at home? For older people, why is there no fitness or health app on the TV? This is also the future of TV.”
As if in response to Boyny’s call, Michael Zöller, Samsung vice president and head of visual display for Europe, asked the audience at the IFA press conference: “How can the TV integrate seamlessly into modern homes and lifestyle?”
He had an answer, too: “For example, making a TV that is not only a TV anymore, but a piece of art.
With that, Samsung unveiled the latest version of its upcoming Frame, which has been shown in prototype since early this year. It is an ultra-thin large-screen TV that looks like a picture frame hanging on a wall. When not being viewed, its display transforms into a work of art – more than a hundred have been curated by Samsung – so that it blends almost seamlessly into walls already decorated with paintings.
The frame itself can be customised to fit in with a colour scheme, and the display will be matte rather than glossy, so that it looks more like a painting or photo than a screen image. It is due to be launched in Europe by the end of May, and will roll out across the rest of the world in the following weeks.
It won’t be cheap, but it will be yet another format that will ensure the ongoing health of the market for TV sets.
Now download a bank account
Absa has introduced an end-to-end account opening for new customers, through the Absa Banking App, which can be downloaded from the Android and Apple app stores. This follows the launch of the world first ChatBanking on WhatsApp service.
This “download your account” feature enables new customers to Absa, to open a Cheque account, order their card and start transacting on the Absa Banking App, all within minutes, from anywhere and at any time, by downloading it from the App stores.
“Overall, this new capability is not only expected to enhance the customer’s digital experience, but we expect to leverage this in our branches, bringing digital experiences to the branch environment and making it easier for our customers to join and bank with us regardless of where they may be,” says Aupa Monyatsi, Managing Executive for Virtual Channels at Absa Retail & Business Banking.
“With this innovation comes the need to ensure that the security of our customers is at the heart of our digital experience, this is why the digital onboarding experience for this feature includes a high-quality facial matching check with the Department of Home Affairs to verify the customer’s identity, ensuring that we have the most up to date information of our clients. Security is supremely important for us.”
The new version of the Absa Banking App is now available in the Apple and Android App stores, and anyone with a South African ID can become an Absa customer, by following these simple steps:
- Download the Absa App
- Choose the account you would like to open
- Tell us who you are
- To keep you safe, we will verify your cell phone number
- Take a selfie, and we will do facial matching with the Department of Home Affairs to confirm you are who you say you are
- Tell us where you live
- Let us know what you do for a living and your income
- Click Apply.
How we use phones to avoid human contact
A recent study by Kaspersky Lab has found that 75% of people pick up their connected device to avoid conversing with another human being.
Connected devices are becoming essential to keeping people in contact with each other, but for many they are also a much-needed comfort blanket in a variety of social situations when they do not want to interact with others. A recent survey from Kaspersky Lab has confirmed this trend in behaviour after three-quarters of people (75%) admitted they use a device to pretend to be busy when they don’t want to talk to someone else, showing the importance of keeping connected devices protected under all circumstances.
Imagine you’ve arrived at a bar and you’re waiting for your date. The bar is busy, and people are chatting all around you. What do you do now? Strike up a conversation with someone you don’t know? Grab your phone from your pocket or handbag until your date arrives to keep yourself busy? Why talk to humans or even make eye-contact with someone else when you can stare at your connected device instead?
The truth is, our use of devices is making it much easier to avoid small talk or even be polite to those around us, and new Kaspersky Lab research has found that 72% of people use one when they do not know what to do in a social situation. They are also the ‘go-to’ distraction for people even when they aren’t trying to look busy or avoid someone’s eye. 46% of people admit to using a device just to kill time every day and 44% use it as a daily distraction.
In addition to just being a distraction, devices are also a lifeline to those who would rather not talk directly to another person in day-to-day situations, to complete essential tasks. In fact, nearly a third (31%) of people would prefer to carry out tasks such as ordering a taxi or finding directions to where they need to go via a website and an app, because they find it an easier experience than speaking with another person.
Whether they are helping us avoid direct contact or filling a void in our daily lives, our constant reliance on devices has become a cause for panic when they become unusable. A third (34%) of people worry that they will not be able to entertain themselves if they cannot access a connected device. 12% are even concerned that they won’t be able to pretend to be busy if their device is out of action.
Dmitry Aleshin, VP for Product Marketing, Kaspersky Lab said, “The reliance on connected devices is impacting us in more ways than we could have ever expected. There is no doubt that being connected gives us the freedom to make modern life easier, but devices are also vital to help people get through different and difficult social situations. No matter what your ‘connection crutch’ is, it is essential to make sure your device is online and available when you need it most.”
To ensure your device lifeline is always there and in top health – no matter what the reason or situation – Kaspersky Security Cloud keeps your connection safe and secure:
· I want to use my device while waiting for a friend – is it secure to access the bar’s Wi-Fi?
With Kaspersky Security Cloud, devices are protected against network threats, even if the user needs to use insecure public Wi-Fi hotspots. This is done through transferring data via an encrypted channel to ensure personal data safety, so users’ devices are protected on any connection.
· Oh no! I’m bored but my phone’s battery is getting low – what am I going to do?
Users can track their battery level thanks to a countdown of how many minutes are left until their device shuts down in the Kaspersky Security Cloud interface. There is also a wide-range of portable power supplies available to keep device batteries charged while on-the-go.
· I’ve lost my phone! How will I keep myself entertained now?
Should the unthinkable happen and you lose or have your phone stolen, Kaspersky Security Cloud can track and protect your device from data breaches, for complete peace of mind. Remote lock and locate features ensure your device remains secure until you are reunited.