Following a recent incident where a woman was raped when climbing into the wrong car after ordering an Uber ride, the organisation has issued these safety guidelines.
Uber is committed to the safety of everyone that uses the app, riders and driver-partners alike. This is why Uber strives to constantly better our safety features and offer these safety features in-app, the world over. These features have been developed to ensure safety before, during, and after every ride and Uber urges riders to make use of these for their own security.
Know your driver
The Uber app provides riders with the details of their driver-partner as soon as a rider accepts a trip. Riders need to use this information to verify their driver-partner is indeed the same driver-partner that accepted their request via the app. Riders should check the driver’s name and photo, vehicle type and license plate number. This feature ensures riders get in the correct vehicle with the correct driver-partner.
Track the trip
Riders should make use of Uber’s GPS features that allows them to track a trip by viewing the route on the map in the app. From the minute a ride is requested, the rider is able to track the vehicle on the way to pick them up. In addition to ensuring one gets into the correct vehicle, the GPS features allow riders to know exactly where they are headed and that they’re on the right track. Uber also uses GPS to keep a record of where a driver-partner goes during the ride, meaning Uber can verify that the most efficient routes are being used. Uber also recently introduced a new feature called Family Profiles, which allows up to 10 riders to safely and easily share one card as a payment method.
Share your ETA
As an additional security feature, riders are encouraged to share their ETA (estimated time of arrival) and location with a friend or loved one. This is easily done via the app and can be shared with anyone – without the friend or family member ever needing to download the Uber app themselves. Using this feature means a rider can share their destination and route for peace of mind. Friends or family will receive a link where they can see in real time, the name and photo of the driver-partner, their vehicle, and where are on the map the rider is, until they’ve arrived at their destination.
Uber offers 24/7 support. Uber’s customer support staff are ready to assist with queries, whether it be an inefficient route or a traffic accident. Riders can contact the support team at any time of the day, on any day of the week.
Riders and driver-partners rate each other after each and every trip. This allows riders to see their driver-partners current rating prior to getting into the vehicle, and allows Uber to query any negative feedback. This feedback helps driver-partners keep standards high and helps Uber address any concerns.
Uber provides the below top safety tips for riders to make sure their trips are as secure as possible:
- Verify your driver-partner and vehicle before getting into the car, using the in app information
- Share your ETA and location with a friend or family member
- Charge your phone – having a charged phone ensures you can see your driver’s details and track your trip while on the ride. If you know you cell phone is likely to die on the trip, Uber recommends you use a friend or family member’s phone to login to your Uber account to get your driver’s information and then share your ETA with a friend of loved one
- Don’t unnecessarily share your details, Uber has implemented an anonymous contact system to ensure riders and driver-partners don’t need to share their personal information. Riders and drivers can contact each other at any time through the app.
- Always provide detailed feedback after your trip to keep Uber updated
Win a Poster Heater with Gadget and Takealot.com
This winter Gadget and Takealot.com are giving away three Poster Heaters, which look like posters but become heaters when you plug them in.
Three Gadget readers will each win a unit, valued at R550 each. To enter, follow @GadgetZA and @Takealot on Twitter and tell us on the @GadgetZA account how many Watts the heater consumes.
What’s the big deal about these heaters? Many of us are struggling to keep the balance between soaring electricity costs and the need to keep warm this winter.
However, the recently launched Poster Heater by EasyHeat and distributed in South Africa by Takealot.com is not only one of the most cost effective electric heaters currently on the market, it is also easy to setup and use.
As the name indicates, it is a poster similar to one you would hang on a wall. But, plug it in and it turns into a 300 Watt heater. The Poster Heater isn’t designed to heat hallways or large rooms, but rather smaller ones like a bedroom or a baby’s nursery or a dressing room.
It uses radiant heating, which means that it heats up in a couple of minutes and the heat is directed at the objects or people around it, quickly taking the chill out of the air and providing a comfortable ambient temperature.
The other advantage of radiant heating is that it doesn’t dry out the air like infrared or gas heaters. Users also don’t have to worry about their children or pets getting too close to it because, even though it gets hot, it can be touched.
To enter the competition follow the steps below:
Competition entry details:
3. The competition closes on 31 July 2018.
4. Winners will be notified via Twitter on 1 August and Takealot.com will be in touch to organise delivery.
5. The competition is only open to South African residents.
Happy Emoji Day! Here’s 10 reasons to be cheerful
First created by Shigetaka Kurita in 1999, the emoji has become a huge part of everyday communication. Whether you love them or hate them, flying dollar bills, applauding hands and rolling eyes are here to stay.
Scientist suggest that the use of emojis will help us gain the same satisfaction from digital interactions as we enjoy from personal contact.
Almost two decades later, and we have over 2600 unique emojis to perfectly express what we feel, thank you Mr Kurita! Join HMD, the home of Nokia phones as we celebrate World Emoji Day on the 17th of July with these interesting emoji facts:
The most popular emoji used is “Person Shrugging”
1. The Nokia 3310 was chosen as one of the first 3 “National” emojis for Finland… it represents unbreakable!
2. South Africa’s favourite emoji is the “Kiss and wink”… how sweet SA!
3. French is the only language where a ‘smiley’ does not top the list for its use
4. On average, over 60 billion emojis are sent on Facebook every day
5. For the first time ever, the Oxford Dictionaries Word of the Year was a pictograph! The “Face with Tears of Joy” was crowned word of the year in 2015
6. According to Emojipedia, some of the most requested emoji’s include afro, a bagel and hands making a heart
7. To include all races, a diversity pack was released in 2017
8. It has become so trendy that the Museum of Modern Art displays the original emoji collection on canvas
9. In 2009, Herman Melville’s classic Moby Dick was completely translated into emoji’s