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The big digital question: to transform or not

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The rapid evolution of technology that has led to the industry’s latest buzz phrase, digital transformation, is having a massive impact on small and medium enterprises (SMEs) in South Africa – but many are not even aware of it.

This sector remains vitally important to the SA economy, so it is critical to understand how digitally prepared these entities are, and whether they are keeping pace with change, or whether many are being left behind.

One of the key aims of SME Survey 2018, in partnership with Intuit QuickBooks, is to establish the digital readiness of SMEs. SME Survey is the original and largest representative survey of SMEs in South Africa and has contributed ground-breaking research into the forces shaping SME competitiveness since 2003.

Wendy Walker, Global Expansion Intuit QuickBooks, says being digitally astute has the power to transform business life and encourages small business and self-employed to make the transition now so they have a head start into the new year. 

“Technology brings new opportunity to the business world – especially when it comes to online accounting.  Successful businesses are driven by owners who really know their numbers; and the power of digitally based resources makes this more accessible for all businesses. With the ability to view business data anytime, anywhere and on any device, owners can make smarter, more informed business decisions based on real-time insights.”

Arthur Goldstuck, MD of World Wide Worx and principal researcher for SME Survey, explains that for the purposes of the survey, digitalisation is defined as the integration of digital technology into all systems and processes in the business.

“Businesses across all industries are beginning to see the massive competitive advantage to be gained from digital processes,” he says. “This goes far beyond simply electronic scans of documents, encompassing everything from online accounting to digital sales processes. We aim to find out whether SMEs have also realised the benefits of such an approach and are preparing to digitalise their businesses, or whether ‘digital transformation’ remains a term that mystifies, rather than simplifies.

“Naturally, SME Survey will look not just at how ready these businesses are for digital transformation, but also at the tools and services SMEs currently use that can be defined as being digital, and whether it is viewed by them as a threat or an opportunity.”

He adds that the survey will also take an in-depth look at the future of the accounting function and the role the accountant plays for these businesses. Goldstuck suggests that this is a role that is evolving rapidly, driven by the rise of online accounting functionality, which enables SMEs to produce for themselves many of the financial documents for which they previously relied on their accountant.

“Online accounting through the cloud is designed to increase efficiencies for accountants and SMEs,” says Wendy Walker. “It enables easy collaboration between all parties involved in managing the financial health of a business. With the access to free trials, online resources and training it’s never been easier to work together.”

“We will also pay close attention to some of the latest technology trends, such as artificial intelligence (AI), Big Data, Blockchain and the Internet of Things (IoT), in order to discover whether this sector understands these advanced technologies and whether it is making plans to begin adopting some of these. Naturally, this ties back to the main focus, as adoption of any of these technologies would be a clear indicator that these businesses are preparing to transform.”

The 2018 survey will also focus on those issues that keep SME owners awake at night. In the past, this has encompassed issues ranging from crime to load shedding to road conditions. “This year, we are interested in assessing the impact that fraud, corruption and state capture are having on this sector.”

Goldstuck says that the previous few surveys have kept tabs on the impact of cloud on the SME segment, and the expectation is that, this year, cloud adoption will have passed the 50% mark. There is also anticipation of significant growth in fibre as the connectivity solution of choice.

“Since fibre and cloud are both key factors in effective digital transformation, significant increases in the former two will suggest a good foundation has been laid for the latter to take place. Therefore, while the new survey will only be investigating the early stages of such transformation in the SME space, we hope that we will be able to report that the digital shift in this market has begun.”

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AppDate: Shedding light in our times of darkness

SEAN BACHER’S app roundup highlights two load-shedding apps, along with South AfriCAM, NBA 2K Mobile, Virgin Mobile’s Spot 3.0 and SwiftKey.

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Load Shedding Notifier

With all the uncertainty about when South Africans will next be plunged into darkness by Eskom, the Load Shedding Notifier tries its best to keep up with Eskom’s schedule. The app is very simple to use. Download it, type an area in and click the save button. The app automatically tells you what load shedding stage Eskom is on, the times you can expect to start lighting candles and for how long to burn them.

Multiple areas can be added and one can switch between the different stages to see how each one will affect a certain area.

A grid status is also displayed, showing how strained the country’s electrical network is.

Platform: Android and iOS

Expect to pay: A free download

Stockists: Visit the store linked to your device

EskomSePush Load Shedding App

EskomSePush does much the same as the Load Shedding Notifier, but allows multiple cities to be tracked. However, they may just want to rethink the name of the app if they want wider respectability.

Platform: Android and iOS

Expect to pay: A free download

Stockists: Visit the store linked to your device

South AfriCAM

South AfriCAM enables users to add branded stickers and frames from popular lifestyle magazine titles to their posts, including Huisgenoot, YOU, Drum, Move!, TRUE LOVE, Women’s Health and Men’s Health. 

In the process, they can earn JETPoints for their social influence: through the app’s built-in JET8 social currency, users are rewarded for their engagement. For every in-app like, comment, and share, users earn JETPoints, which can be used to redeem products online or over the counter across more than 2 500 retail stores in South Africa. Users are additionally awarded JETPoints for cross-posting onto external social media networks.

Platform: Android and iOS

Expect to pay: A free download

Stockists: Visit the store linked to your device

Click here to read about console quality graphics on a mobile phone, Virgin Money payments made easier, and an app that redesigns the keyboard.

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Drones to drive
Western Cape agritech

Aerobotics is set to change how farmers treat their crops by using drones and machine learning, writes BRYAN TURNER.

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The Western Cape is poised to be a hotbed of innovation in the agritech sector, with drone piloting set to playing a major role in in the tech start-up scene.

This is the view of Tim Willis, chief operating officer of pioneering drone company Aerobotics, a Cape Town drone company recognised as a world leader in agritech.

“Drone piloting is a key skill that feeds into the value chain of the budding 4th Industrial Revolution,” said Willis. “Cape Town and the Western Cape is uniquely positioned to be the melting pot for innovation in the agritech sector, as a leading agricultural exporter and a hub for creative tech start-ups.”

He was speaking at AeroCon, a drone expo organised by Aerobotics and held in Johannesburg this week aimed at providing opportunities for drone pilots to apply their skills in South Africa, and to show how drones are being used to collect data on crops. 

The event was supported by the South African Civil Aviation Authority (SACAA), Wesgro, PROMMAC, MicaSense, and Rectron, among other

“We’re starting to sign up farmers across the country,” said Willis. “It’s exciting because farmers are starting to use drone technology on their farms. When a farmer wants a drone flown, they want it flown [now] so it’s important for us to capture that data as quickly as possible to show that drones are fast and effective.”

According to aerobotics, drone technology can help farmers reduce pesticide use on their crops by up to 30%. The result is environmentally friendly farming, reducing stressed crops and a healthier harvest. 

“We use aerial imagery from drones to recreate a 3D model of every single tree on a farmer’s orchard,” said Willis. “We’ve done this for millions of trees and it starts to give the farmers metrics of what they’re doing. We provide them with the health of the trees, the height, the volume, the canopy area, which enable the farms to make decisions on what to do next.”

Click here to read more about AeroCon and what it offers to those wanting to get into the drone industry.

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