Load shedding is going to be with us for some time in the future, and with it comes endless inconveniences, for both citizens and businesses. ELAINE WANG of Rectron discusses how companies can use technology to stay connected and operational during load shedding.
Load shedding is set to be part of our lives in South Africa for the foreseeable future, bringing with it inconvenience and expense for all citizens, not to mention the business landscape.
While the digital environment we operate in and rely on brings with it significant benefits for doing business, without power it can be quite the stumbling block. And while big businesses may be able to absorb the costs of generators to keep operations up and running, small and medium sized businesses can find themselves in a more vulnerable position, with some resorting to shutting down until the power is back up.
However, making use of the tools at our disposal in the digital age can mean the difference between staying connected and being cut off when the lights go out.
In the age of mobility and BYOD (Bring Your Own Device), it’s commonplace for employees to make use of their own devices and to work wherever, whenever.
While big businesses may have the budgets to be more mobile ready, it pays SMBs to embrace this trend. Portable devices like laptops and tablets don’t have to cost the earth, and mean employees can keep working as long as their devices’ battery life allows. Investing in a cloud productivity service like Office 365 means they can access Office across their devices, wherever they can connect to the internet – perhaps there’s a coffee shop with power down the road ideally suited to a productive few hours of work while the lights are out at the office.
Of course, when working with portable devices, it pays to invest in devices with long battery life, such as Lenovo’s Yoga range, which boast up to 18 hours between charges, and to maintain the battery for optimal performance. It’s also essential to have an outlet to charge the devices, whether this is a UPS or even portable power packs that can charge a device on the go.
If we’re considering a more portable way of life when it comes to devices in the workplace, then it makes just as much sense to untether from ‘traditional’ internet connectivity. While the majority of South African small businesses use ADSL to connect to the internet (World Wide Worx SME Survey 2015), this only works when the power is on. The solution here is to consider mobile data, which can allow employees to continue working on their mobile devices or even create a mobile hotspot to stay connected.
Working in the cloud
We’ve already mentioned the benefits of Office 365 as a means of accessing Office from anywhere. Taking this a step forward, investing in public cloud computing like Microsoft Azure means businesses can run their servers in the cloud, housing all company email, documents and applications offsite. Aside from saving money on expensive infrastructure that many small businesses can ill afford, the benefit of going this route is that when the lights go out, productivity doesn’t have to come to a halt. The combination of having staff using mobile devices, equipped with mobile data and still able to access their emails and important documents is essential for small businesses to ensure that load shedding doesn’t become a deal breaker.
The power of the battery
There are certain office functions that cannot be housed in the cloud or moved to a mobile device. One such function is printing. Battery operated multi-function printers offer a great solution, allowing for businesses to print, scan, fax and copy without having to find the nearest printing shop and rack up unnecessary expenses. Ricoh’s SG3120B SFNw printer is a great example, as it can operate on external power for day-to-day use, and automatically switches to battery power in the case of a power cut.
Keeping business going
When we hear the words ‘load shedding’, most of us immediately worry about loss of productivity, data and business. Technology can be a stumbling block if we rely on plugging in to stay connected. However, by altering the way we work in the digital age, not only can we stay connected in the face of load shedding, but we can actually save money and improve productivity in the long run. Finding solutions that promote employees working anywhere, anytime; moving to the cloud; and investing in the right technology can be the difference between fading into the dark or shining as a successful business – regardless of size.
* Elaine Wang, Group Microsoft Business Unit Manager, Rectron.
Samsung S10 in lock-step with its rivals?
Tonight Samsung will kick off the next round in the smartphone wars with the S10 range, writes ARTHUR GOLDSTUCK.
When Samsung unveils the new S10 smartphone at an event in San Francisco today, it will mark the beginning of the 2019 round of World War S. That stands for smartphone wars, although Samsung would like it to be all about the S.
Ever since the launch of the Samsung Galaxy S4 in 2013, Samsung has held both technology and thought leadership in the handset world. Back then, Apple’s iPhone 5 was the last device from the American manufacturer that could lay claim to being the best smartphone in the world. With the 2013 launch of the iPhone 5s, Apple entered an era of incremental improvement, playing catch-up, and succumbing to market trends driven by its competitors.
Six years later, Samsung is fighting off the same threat. Its Chinese rival, Huawei, suddenly wrested away leadership in the past year, with the P20 Pro and Mate 20 Pro regarded as at last equal to the Samsung Galaxy S9 Plus and Galaxy Note 9 – if not superior. Certainly, from a cost perspective, Huawei took the lead with its more competitive prices, and therefore more value for money.
Huawei also succeeded where Apple failed: introducing more economical versions of its flagship phones. The iPhone 5c, SE and XR have all been disappointments in the sales department, mainly because the price difference was not massive enough to attract lower-income users. In contrast, the Lite editions of the Huawei P9, P10 and P20 have been huge successes, especially in South Africa.
Today, for the first time in half a decade, Samsung goes into battle on a field laid out by its competitors. It is expected to launch the Galaxy S10 Plus, S10 and S10 e, with the latter being the Samsung answer to the strategy of the iPhone XR and Huawei P20 Lite.
Does this mean Samsung is now in lock-step with its rivals, focused on matching their strategies rather than running ahead of them?
It may seem that way, but Samsung has a few tricks up its electronic sleeve. For example, it is possible it will use the S10 launch to announce its coming range of foldable phones, expected to be called the Galaxy X, Galaxy F, Galaxy Fold or Galaxy Flex. It previewed the technology at a developer conference in San Francisco last November, and this will be the ideal moment to reclaim technology leadership by going into production with foldables – even if the S10 range itself does not shoot out the lights.
However, the S10 handsets will look very different to their predecessors. First, before switching on the phone, they will be notable by the introduction of what is being called the punch-hole display, which breaks away from the current trend of having a notch at the top of the phone to house front-facing cameras and speakers. Instead, the punch-hole is a single round cut-out that will contain the front camera. It is the key element of Samsung’s “Infinity O” display – the O represents the punchhole – which will be the first truly edge-to-edge display, on the sides and top.
The S10 range will use the new Samsung user interface, One UI, also unveiled at the developer conference. It replaces the previous “skin”, unimaginatively called the Samsung Experience, to introduce a strong new interface brand.
One UI went live on the Note 8 last month, giving us a foretaste, and giving Samsung a chance to iron out the bugs in the field. It is a less cluttered interface, addressing one of the biggest complaints about most manufacturer skins. Only Nokia and Google Pixel handsets offer pure Android in the local market, but One UI is Samsung’s best compromise yet.
It introduces a new interaction area, in the bottom half, reachable with the thumb, with a viewing area at the top, allowing the user to work one-handed on the bottom area while still having apps or related content visible above. One UI also improves gesture navigation – the phone picks up hand movements without being touched – and notification management.
The S10 range will be the first phones to feature the latest Qualcomm Snapdragon 855 chip, at least for the South African and American markets. That makes it 5G compatible, for when this next generation of mobile broadband becomes available in these markets.
They will also be the first phones to feature Wi-Fi 6, the next generation of the Wi-Fi mobile wireless standard. It will perform better in congested areas, and data transfer will be up to 40% faster than the previous generation.
The phones will be the first to use ultrasound for fingerprint detection. If Samsung gets it right, this will make it the fastest in-screen fingerprint sensor on the market, and allows for a little leeway if one pushes the finger down slightly outside the fingerprint reader surface. It does mean, however, that screen protectors will have to be redesigned to avoid blocking the detection.
Not enough firsts? There are a few more.
Most notably, it will be the first phone range to feature 1 Terabyte (TB) storage – that’s a thousand Gigabytes (GB) – at least for the top-of-the-range devices. Samsung last month announced that it would be the first manufacturer to make 1TB built-in onboard flash storage. Today, it will deploy this massive advantage as it once again weaponises its technology in the fight for smartphone domination.
- Arthur Goldstuck is founder of World Wide Worx and editor-in-chief of Gadget.co.za. Follow him on Twitter and Instagram on @art2gee
IoT set to improve authentication
By Sherry Zameer, Senior Vice President, Internet of Things Solutions for CISMEA region at Gemalto
As it rapidly approaches maturity, the Internet of Things (IoT) is set to continue a transformational trajectory, introducing new efficiencies in multiple fields by allowing measurement and analysis on a scale that has never been possible before. From agriculture to logistics, from retail to hospitality, from traffic to health, from the home to the office, the applications for monitoring ”things” are limited only by the imagination.
And South African (and African) businesses are showing abundant imagination in their practical deployments of IoT solutions in multiple settings, creating a better tomorrow through almost universal measurement and the introduction of new levels of convenience – including how to access locations, devices and services securely.
Any company, whether South African or international, should bear in mind that understanding consumer expectations can be the key to unlocking the full potential of IoT devices and related smart services.
According to Gemalto’s latest Connected Living study, improving the way consumers authenticate themselves to services is one of the most anticipated benefits of IoT, highlighting a desire for a more seamless and secure IoT experience.
Consumers are interested in advanced ways of authenticating themselves through automatic (based on behavioral patterns) or biometric techniques, lessening the need to have to intervene manually, all in the name of a much more streamlined authentication process. Smartphone manufacturers like Apple and Samsung have already placed fingerprint and facial recognition high on the agenda. There is also a widespread positive sentiment towards IoT’s potential for improving the quality of home life through connected, smart appliances.
Personalised services is something else that wins consumers over. In fact, a fluid, personalised and unified experience with continuity of services, together with security and privacy, is critical for the successful implementation of any technology.
And those types of services are today quite possible. With everything being connected – from small gadgets to digital solutions for large enterprises – IoT is no longer just a buzzword. That much is clear in a piece from Vodacom IoT managing executive Deon Liebenberg. Writing for IOL Online, Liebenberg provides insight into the sheer range of applications for IoT: the 20 use cases he cites range from the obvious, like transport and logistics, to the connected home and wearables; he even suggests tagging pets with IoT transmitters, for those who always need to know the whereabouts of the family cat.
Low-cost tags fitted to cats, dogs, lamp posts, shipping containers or other items are just one part of the puzzle, however. There are other two pieces; arguably the most complex part is the availability of communication networks in areas where there aren’t any WiFi networks, or indeed, anything else.
And that’s where the bigger takeaway from Liebenberg’s piece and other IoT trends articles becomes apparent. The communication networks are there, as are those tags: dedicated IoT networks (like LoraWAN, SigFox and narrowband IoT) are all available in South Africa.
So, too, is the third and final essential component. Software which is able to process the data generated by the tag and transmitted over the IoT network and into the internet. In this regard, there’s no shortage of solutions available from cloud providers like AWS and Azure; electronics giant Siemens, too, is in on the action, having recently launched a new cloud-based IoT operating system to develop applications and services for process industries, including oil and gas and water management.
This combination means it is quite possible right now to enable just about any use case. Business owners, who will know best how IoT can add value in their organisation, can now see their ideas becoming reality. Most crucial of all, IoT solutions delivering new levels of efficiency and convenience are not only possible, they are able to be offered with the simple and effective security that will drive consumer acceptance.