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Talk to your ERP system

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Although voice-activated assistants like SIRI and Microsoft Cortana are making life easier for consumer use, they are still limited in their business use, in particular interacting with business systems. However, IFS has designed an app that lets users control its programs via voice.

Now IFS has designed a mobile app called the Intelligent Personal Assistant (IPA), which lets the user control IFS Applications by their voice, via a smartphone or tablet.

The app is a product of IFS Labs, IFS’s in-house think tank tasked with finding new ways companies can push the boundaries of what ERP systems can and should do—often leveraging the world of consumer technology as inspiration. Having looked closely at Apple’s Siri and Microsoft’s Cortana, IFS Labs director Martin Gunnarsson led the design of the IPA for people who want to search for data and update data in IFS Applications, only using their voice.

IFS Labs has built the solution on standard technologies for voice recognition available through web services provided by Google and Microsoft.

It uses a standard device SDK for Speech to Text (STT) and Text to Speech (TTS). The infrastructure for fetching data from IFS Applications is built on IFS cloud infrastructure.

Two major benefits of this technology are that the user doesn’t need the normal logon procedure to access the ERP system, and doesn’t need to know where to find the information – one simply asks for that information.

IFS sees a range of use cases, which include:

·         Field technicians or engineers can update and report jobs on the go even while their hands are busy with the job or they are wearing protective gloves. IFS has some customers with over 2000 service technicians. If they can save 15 minutes per day per technician, they can enjoy significant cost reductions.

·         People are sometimes unable to use their hands, for example when stuck in traffic. It is estimated that people spend the equivalent of several days per year in traffic jams. This is time that could be put to more productive use without compromising road safety.

·         Some users are simply attracted to the quick and easy way that voice control offers to search information in an ERP system (think Google Search for ERP).

·         A sales person who is on their way to a customer and wants to run a quick check for any business updates can do so quickly on the move.

According to IFS, the driver for uptake of this technology will not be typical ERP users, because they are used to working with a traditional screen and keyboard.

Demand will come from the next generation of users who habitually interact with social apps through smart devices, where voice is used for navigation. IFS expects this technology to become mainstream in a few years’ time. The barrier to adoption is user behaviour rather than technology, and this is changing steadily.

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Password managers don’t protect you from hackers

Using a password manager to protect yourself online? Research reveals serious weaknesses…

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Top password manager products have fundamental flaws that expose the data they are designed to protect, rendering them no more secure than saving passwords in a text file, according to a new study by researchers at Independent Security Evaluators (ISE).

“100 percent of the products that ISE analyzed failed to provide the security to safeguard a user’s passwords as advertised,” says ISE CEO Stephen Bono. “Although password managers provide some utility for storing login/passwords and limit password reuse, these applications are a vulnerable target for the mass collection of this data through malicious hacking campaigns.”

In the new report titled “Under the Hood of Secrets Management,” ISE researchers revealed serious weaknesses with top password managers: 1Password, Dashlane, KeePass and LastPass.  ISE examined the underlying functionality of these products on Windows 10 to understand how users’ secrets are stored even when the password manager is locked. More than 60 million individuals 93,000 businesses worldwide rely on password managers. Click here for a copy of the report.

Password managers are marketed as a solution to eliminate the security risks of storing passwords or secrets for applications and browsers in plain text documents. Having previously examined these and other password managers, ISE researchers expected an improved level of security standards preventing malicious credential extraction. Instead ISE found just the opposite. 

Click here to read the findings from the report.

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MWC: Next generation of inflight connectivity to be unveiled

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Next week at Mobile World Congress, the Seamless Air Alliance will reveal progress on its mission towards enabling the next generation of inflight connectivity. This follows a significant start for the Alliance, which has seen membership increase five-fold since the first meeting in June of last year. The Alliance has a new research laboratory setup and continues progress through its three working groups, writing specifications for the technology, requirements, and operations.

These developments represent a huge leap towards the goal of making connectivity as easy and enjoyable in the skies as it is on the ground. Appearing as part of the Airbus stand (Hall 6, stand 6G34), the Seamless Air Alliance will reveal specification topics that have been completed and published to its membership.

“The passenger experience with inflight connectivity remains one of the great technology challenges. From Day One we have been determined to deliver on our mission to bring industries and technologies together to make the inflight internet experience simple to access and a delight to use,” said the Alliance’s Chief Executive Officer, Jack Mandala.

“I have been tremendously encouraged by the enthusiastic and committed response we have seen and the widening areas of expertise we can call upon as more and more companies and organisations continue to join us,” he added.

Announced during MWC 2018, the Seamless Air Alliance has since grown to twenty-three membercompanies with more than one-hundred key personnel from across the membership participating in its three working groups, with numbers continuing to increase.

The Seamless Air Alliance was created by founding members Airbus, Airtel, Delta Air Lines, OneWeb and Sprint, and quickly joined by Air France KLM, Aeromexico, and GOL Linhas Aereas Inteligentes and global technology leaders including Astronics, Collins Aerospace, Comtech, Cyient, iDirect, Inmarsat, Intelsat, Latecoere, Nokia, and Panasonic. 

Today, the Alliance is pleased to announce five additional new members: Adaptive Channel, Etihad Airways, GlobalReach Technology, Safran, and SITAONAIR.

“We are extremely pleased to have these companies join and be a part of the companies driving the next generation of connectivity.” said Mr Mandala.

The Seamless Air Alliance will enable travelers boarding any flight, on any airline, anywhere in the world, to use their own devices to automatically connect to the Internet with no complicated login process nor paywall to scramble over.

The Alliance is also announcing the release of a new research study on the economic benefit of standardization on the inflight connectivity market at Mobile World Congress. This report is available for download at https://www.seamlessalliance.com/publications/

The Alliance is moving rapidly towards an expected demonstration of the technology later in 2019 and anticipates massive interest in Barcelona from the whole communications eco-system.

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