To channel the flood of data generated by the Internet of Things, companies need to move away from standard software platforms and move over to flexible, multifunctional versions. In so doing, they are already taking the first step to a secure future in the volatile era of digitization, writes DR. WOLFRAM JOST, CTO Software AG.
Smartphones, apps, wearables—IT moved into the everyday lives of consumers long ago. As the Internet of Things (IoT) segment grows, smart refrigerators, self-driving cars and other networked smart items will also become part of daily life. The main thing that makes these devices unique is that they communicate with each other. This generates one thing above all else: data. IT experts predict that by the year 2020, around 50 billion networked machines and devices will generate a data volume of about 40,000 exabytes (1 exabyte is equal to circa 1 million terabytes)—more than five times the level in 2015. To channel this flood of data productively, companies need to strip off their stiff corset of standard software and use flexible, multifunctional platforms instead. In so doing, they are already taking the first step to a secure future in the volatile era of digitization.
Traditional ERP systems cannot provide the speed of process restructuring and innovation needed these days. Cloud computing and mobile applications have been highlighting the limits of the monolithic approach with intertwined software packages for some time now. Static, inflexible legacy programs make updates time-consuming and costly. Even the concept of service-oriented architecture (SOA), which accelerates processes with flexible middleware without completely replacing the old systems, proved to be a temporary solution. As data volumes continue to grow along with the number of (mobile) devices, agile jacks-of-all-trades such as enterprise apps are taking the place of standard applications. These programs allow companies to combine analytical functions and transactional capabilities to design flexible business process. At the same time, apps support smart decision-making and offer a link to social networks.
Entrepreneurial spirit in the digital transition
Social media and custom apps enable businesses to speak the customer’s language since their everyday lives were appified long ago. Uber, Amazon, Facebook, Zalando—behind all of these apps and business models stand companies that have left behind traditional processes in favor of being a digital business. In so doing, they have blurred the lines between the spheres of the digital and physical worlds.
Agility, scalability, speed and responsiveness are the attributes of the “digital business.” They generate dynamic business processes that serve the customer’s needs faster and better with the greater differentiation and customization. Only personalized offers that are available 24/7 will keep customers loyal in today’s excess supply of options. The competition isn’t snoozing through digitization, and competitors who handle it better are already heading to the starting blocks.
Achieving success through co-innovation
There are a few paths into the digital business world. For example, the change can start with designing business processes or analyzing customer data that a company has collected. Generally speaking, there is no clear sequence here: Companies provide the starting point with their IT and business activities—and the IT service provider stands by their side as a software expert.
First they collaborate to develop a digitization roadmap. This includes the company’s digital strategy, business objectives and models, as well as the appropriate strategy for apps, IoT and cloud computing. The digital capability map is based on this roadmap and provides an overview of the company’s future digital capabilities and its new IT structure. Based on experience, up to two months should be allotted for this discovery phase. Then the IT service provider trains the IT organization and different departments on how to use the new systems. Users learn in real-world examples how to integrate cloud systems and link them with the backend, among other things. The goal for users is to work as independently as possible under initial supervision on implementation, execution and controlling within the new business processes, learn from them and improve them through further innovation. Experienced service providers allocate around six months for such an innovation cycle.
User companies should concentrate on planning, realizing and later autonomously developing the minimum of innovation needed. However, neither side should lose sight of the roadmap and both need to ensure that they communicate the necessary knowledge in small steps so users are not overwhelmed, which could place the entire digitization process at risk. Moreover, these agile methods give the team a certain leeway to familiarize themselves with the digitization processes on their own. Shaping IT projects themselves will require some companies to rethink their approach.
A secure future thanks to digital business platforms
Digital business requires open, fast IT. Aside from the technology being used, whether and how quickly companies develop, implement and improve promising business ideas also plays a key role. Companies that unite all these factors are successful—whether as a digital player in the business world or in public administration. That and the opportunity to integrate all process controls in the backend are the advantages of the platform strategy.
A platform pursues a generic approach, so it gets by without business logic and offers functions for designing, controlling, managing and developing software. It is not about software packages, but rather about flexible, changeable, individual applications that are customized for specific needs. These include cloud-capable services, in-memory databases, and CEP, integration and process engines.
Digital business platforms unite these and other functions in modular core components that can be implemented and expanded individually, but can also be built on each other and interlock like teeth on gears. These building blocks can be assigned different levels, such as data management and analysis, integration, modeling or process and program logic. This offers a structure that allows companies to remain competitive while focusing immediately on known weak points and expanding the platform incrementally over the medium term. The situation in the digital market is constantly in flux and innovations that will revolutionize processes are increasingly difficult to predict. Monolithic ERP systems are obsolete. Only digital platforms allow the greatest possible flexibility and reaction time to be prepared for all eventualities of the race of digitization speeding ahead.
Bring your network with you
At last week’s Critical Communications World, Motorola unveiled the LXN 500 LTE Ultra Portable Network Infrastructure. It allows rescue personal to set up dedicated LTE networks for communication in an emergency, writes SEAN BACHER.
In the event of an emergency, communications are absolutely critical, but the availability of public phone networks are limited due to weather conditions or congestion.
Motorola realised that this caused a problem when trying to get rescue personnel to those in need and so developed its LXN 500 LTE Ultra Portable Network Infrastructure. The product is the smallest and lightest full powered broadband network to date and allows the first person on the scene to set up an LTE network in a matter of minutes, allowing other rescue team members to communicate with each other.
“The LXN 500 weighs six kilograms and comes in a backpack with two batteries. It offers a range of 1km and allows up to 100 connections at the same time. However, in many situations the disaster area may span more than 1km which is why they can be connected to each other in a mesh formation,” says Tunde Williams, Head of Field and Solutions Marketing EMEA, Motorola Solutions.
The LXN 500 solution offers communication through two-way radios, and includes mapping, messaging, push-to-talk, video and imaging features onboard, thus eliminating the need for any additional hardware.
Data collected on the device can then be sent through to a central control room where an operator can deploy additional rescue personnel where needed. Once video is streamed into the control room, realtime analytics and augmented reality can be applied to it to help predict where future problem points may arise. Video images and other multimedia can also be made available for rescuers on the ground.
“Although the LXN 500 was designed for the seamless communications between on ground rescue teams and their respective control rooms, it has made its way into the police force and in places where there is little or no cellular signal such as oil rigs,” says Williams.
He gave a hostage scenario: “In the event of a hostage situation, it is important for the police to relay information in realtime to ensure no one is hurt. However the perpetrators often use their mobile phones to try and foil any rescue attempts. Should the police have the correct partnerships in place they are able to disable cellular towers in the vicinity, preventing any in or outgoing calls on a public network and allowing the police get their job done quickly and more effectively.”
By disabling any public networks in the area, police are also able to eliminate any cellular detonated bombs from going off but still stay in touch with each other he says.
The LXN 500 offers a wide range of mission critical cases and is sure to transform communications and improve safety for first responders and the people they are trying to protect.
Kaspersky moves to Switzerland
As part of its Global Transparency Initiative, Kaspersky Lab is adapting its infrastructure to move a number of core processes from Russia to Switzerland.
This includes customer data storage and processing for most regions, as well as software assembly, including threat detection updates. To ensure full transparency and integrity, Kaspersky Lab is arranging for this activity to be supervised by an independent third party, also based in Switzerland.
Global transparency and collaboration for an ultra-connected world
The Global Transparency Initiative, announced in October 2017, reflects Kaspersky Lab’s ongoing commitment to assuring the integrity and trustworthiness of its products. The new measures are the next steps in the development of the initiative, but they also reflect the company’s commitment to working with others to address the growing challenges of industry fragmentation and a breakdown of trust. Trust is essential in cybersecurity, and Kaspersky Lab understands that trust is not a given; it must be repeatedly earned through transparency and accountability.
The new measures comprise the move of data storage and processing for a number of regions, the relocation of software assembly and the opening of the first Transparency Center.
Relocation of customer data storage and processing
By the end of 2019, Kaspersky Lab will have established a data center in Zurich and in this facility, will store and process all information for users in Europe, North America, Singapore, Australia, Japan and South Korea, with more countries to follow. This information is shared voluntarily by users with the Kaspersky Security Network (KSN) an advanced, cloud-based system that automatically processes cyberthreat-related data.
Relocation of software assembly
Kaspersky Lab will relocate to Zurich its ‘software build conveyer’ — a set of programming tools used to assemble ready to use software out of source code. Before the end of 2018, Kaspersky Lab products and threat detection rule databases (AV databases) will start to be assembled and signed with a digital signature in Switzerland, before being distributed to the endpoints of customers worldwide. The relocation will ensure that all newly assembled software can be verified by an independent organisation and show that software builds and updates received by customers match the source code provided for audit.
Establishment of the first Transparency Center
The source code of Kaspersky Lab products and software updates will be available for review by responsible stakeholders in a dedicated Transparency Center that will also be hosted in Switzerland and is expected to open this year. This approach will further show that generation after generation of Kaspersky Lab products were built and used for one purpose only: protecting the company’s customers from cyberthreats.
Independent supervision and review
Kaspersky Lab is arranging for the data storage and processing, software assembly, and source code to be independently supervised by a third party qualified to conduct technical software reviews. Since transparency and trust are becoming universal requirements across the cybersecurity industry, Kaspersky Lab supports the creation of a new, non-profit organisation to take on this responsibility, not just for the company, but for other partners and members who wish to join.