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South Africans miss out on IT careers

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Very few South Africans consider jobs in ICT, despite it being one of the best paying career paths out there. SHASHI HANSJEE, CEO at Entelect, discusses some of the reasons for this.

After speaking to various friends, family members and clients about the ICT careers, it seems that very few South Africans consider careers in software development or information and communication technologies (ICT) when leaving school.

There are a number of reasons for this, but first let’s look at why a career in software should be given some consideration by this country’s youth.

In 2014, Fortune’s 100 Best Companies to Work for revealed that four of the top ten companies were software or technology-related organisations. In fact, the top two were both software companies. Of course, this isn’t an indicator of the attractiveness of all software companies, but the ‘Google-philosophy’ and Silicon Valley culture is certainly more prevalent in tech companies. On the local front, according to Career Junction’s Index (July 2015), the ICT industry sees the highest job vacancy levels in the country. The demand for people to fill ICT roles is more than double that of the engineering industry, which has the third-highest demand level on the Index.

In addition, according to Buzz South Africa, the highest-paying job (on average) in SA in 2015 is that of a software engineer. This particular statistic is difficult to measure and differs from survey to survey, however, simply because of the demand for these skills, software engineers and developers will usually be in the top ten of any salary survey. Finally, in the biggest worldwide developer survey – StackOverflow’s 2015 Developer Survey – around 70 percent of participants said that they were self-taught or trained on the job, indicating new levels of sustained value to employees presented by this field.

So, if ICT companies are usually good companies to work for, it’s relatively easy to find a job, an expensive and lengthy qualification is often not required and the pay is above average, why don’t South Africans want to follow this path?

At present, the biggest reason is our backgrounds. A large percentage of this country’s population grew up without computers. However, this is changing – smart device ownership is increasing and hopefully we’ll see future generations take a greater interest in the software element of these devices. To add to this, renewed focus and commitment by public and private sector organisations to work towards improving South Africa’s STEM (Science, Technology, Engineering and Mathematics) schooling performance is expected to yield positive results, which will also play a large part in making the ICT field more accessible for young people.

There is also a perceived lack of ‘cool factor’ around the industry. However, software development is one of the few white-collar industries where employees can have the instant gratification of building something from scratch. With software being a part of everything nowadays – from apps on phones and devices, social media, as well as the process which runs a DSTV Explora or the SatNav in a car – software developers’ work is often showcased in the public eye. What could be cooler than that?

In comparison, the ICT industry is the largest private sector employer in India. India has a population of more than one billion people, and has embraced an industry that barely existed there twenty years ago. This has made the nation one of the most powerful ICT forces globally, and demand for the country’s ICT services has driven significant economic development. African countries such as Kenya and Nigeria are also following suit.

In South Africa, the ICT market continues to expand, and the need for software professionals is clearly present. However, we currently just don’t have people with the right skills to be able to meet this demand and play on the world ICT stage. If Indian can use this industry to boost their economy, why can’t we, and why don’t we?

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Now download a bank account

Absa has introduced an end-to-end account opening for new customers, through the Absa Banking App, which can be downloaded from the Android and Apple app stores. This follows the launch of the world first ChatBanking on WhatsApp service.

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This “download your account” feature enables new customers to Absa, to open a Cheque account, order their card and start transacting on the Absa Banking App, all within minutes, from anywhere and at any time, by downloading it from the App stores.

“Overall, this new capability is not only expected to enhance the customer’s digital experience, but we expect to leverage this in our branches, bringing digital experiences to the branch environment and making it easier for our customers to join and bank with us regardless of where they may be,” says Aupa Monyatsi, Managing Executive for Virtual Channels at Absa Retail & Business Banking.

“With this innovation comes the need to ensure that the security of our customers is at the heart of our digital experience, this is why the digital onboarding experience for this feature includes a high-quality facial matching check with the Department of Home Affairs to verify the customer’s identity, ensuring that we have the most up to date information of our clients. Security is supremely important for us.”

The new version of the Absa Banking App is now available in the Apple and Android App stores, and anyone with a South African ID can become an Absa customer, by following these simple steps:

  1. Download the Absa App
  2. Choose the account you would like to open
  3. Tell us who you are
  4. To keep you safe, we will verify your cell phone number
  5. Take a selfie, and we will do facial matching with the Department of Home Affairs to confirm you are who you say you are
  6. Tell us where you live
  7. Let us know what you do for a living and your income
  8. Click Apply.

 

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How we use phones to avoid human contact

A recent study by Kaspersky Lab has found that 75% of people pick up their connected device to avoid conversing with another human being.

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Connected devices are becoming essential to keeping people in contact with each other, but for many they are also a much-needed comfort blanket in a variety of social situations when they do not want to interact with others. A recent survey from Kaspersky Lab has confirmed this trend in behaviour after three-quarters of people (75%) admitted they use a device to pretend to be busy when they don’t want to talk to someone else, showing the importance of keeping connected devices protected under all circumstances. 

Imagine you’ve arrived at a bar and you’re waiting for your date. The bar is busy, and people are chatting all around you. What do you do now? Strike up a conversation with someone you don’t know? Grab your phone from your pocket or handbag until your date arrives to keep yourself busy? Why talk to humans or even make eye-contact with someone else when you can stare at your connected device instead?

The truth is, our use of devices is making it much easier to avoid small talk or even be polite to those around us, and new Kaspersky Lab research has found that 72% of people use one when they do not know what to do in a social situation. They are also the ‘go-to’ distraction for people even when they aren’t trying to look busy or avoid someone’s eye. 46% of people admit to using a device just to kill time every day and 44% use it as a daily distraction.

In addition to just being a distraction, devices are also a lifeline to those who would rather not talk directly to another person in day-to-day situations, to complete essential tasks. In fact, nearly a third (31%) of people would prefer to carry out tasks such as ordering a taxi or finding directions to where they need to go via a website and an app, because they find it an easier experience than speaking with another person.

Whether they are helping us avoid direct contact or filling a void in our daily lives, our constant reliance on devices has become a cause for panic when they become unusable. A third (34%) of people worry that they will not be able to entertain themselves if they cannot access a connected device. 12% are even concerned that they won’t be able to pretend to be busy if their device is out of action.

Dmitry Aleshin, VP for Product Marketing, Kaspersky Lab said, “The reliance on connected devices is impacting us in more ways than we could have ever expected. There is no doubt that being connected gives us the freedom to make modern life easier, but devices are also vital to help people get through different and difficult social situations. No matter what your ‘connection crutch’ is, it is essential to make sure your device is online and available when you need it most.”

To ensure your device lifeline is always there and in top health – no matter what the reason or situation – Kaspersky Security Cloud keeps your connection safe and secure:

·         I want to use my device while waiting for a friend – is it secure to access the bar’s Wi-Fi?

With Kaspersky Security Cloud, devices are protected against network threats, even if the user needs to use insecure public Wi-Fi hotspots. This is done through transferring data via an encrypted channel to ensure personal data safety, so users’ devices are protected on any connection.

·         Oh no! I’m bored but my phone’s battery is getting low – what am I going to do?

Users can track their battery level thanks to a countdown of how many minutes are left until their device shuts down in the Kaspersky Security Cloud interface. There is also a wide-range of portable power supplies available to keep device batteries charged while on-the-go.

·         I’ve lost my phone! How will I keep myself entertained now?

Should the unthinkable happen and you lose or have your phone stolen, Kaspersky Security Cloud can track and protect your device from data breaches, for complete peace of mind. Remote lock and locate features ensure your device remains secure until you are reunited.

 

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