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Social networkers leave themselves wide open to hackers

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A Quiz from Kaspersky Lab has found that almost a third (30%) of social network users share their posts, check-ins and other personal info with everybody who is online – not just their friends.

Kaspersky warns that doing this is leaving the door wide open for cybercriminals to attack, as users remain unaware of just how public their private information can be on these channels.

Despite over three quarters (78%) of Internet users having a social media account, the quiz showed a distinct lack of awareness amongst social media users. One in ten (9%) quiz respondents didn’t think people outside of their friends list could be seeing their pages and posts, making it easy for their personal information to fall into the wrong hands, or even be used by criminals for identity theft and financial fraud.

The research found that users are putting themselves in danger when adding friends, with a surprising 12% admitting adding anyone to their list – regardless of whether they know them or not. A third (31%) of users will also accept connections from people they don’t know, if they have mutual friends in common, although this could expose them to more unknown people – even advertisement agents or cybercriminals. When it comes to trusting their “friends”, a quarter (26%) of those surveyed would have no hesitation to click on a link sent by a friend without asking what it is, or considering the possibility that the sender’s account has been hacked.

“Social network users are playing a dangerous game by not being cyber-savvy and essentially giving strangers easy access to their personal details and private information. With social media profiles containing a raft of insight – from birthdays through to addresses and holiday plans – It wouldn’t take much digging for a cybercriminal to find and exploit valuable information, or steal your identity for their own gain. This is even easier if you have unwittingly made them your friend,” comments David Emm, Principal Security Researcher at Kaspersky Lab.

To ensure your social network sharing doesn’t leave you exposed to danger, Kaspersky Lab advises Internet users to be cautious about whom they befriend and trust on these sites, as all might not be as it seems. If in doubt, don’t accept a friend request or click on a link that you are not expecting. It is also essential that privacy settings within social network accounts are at their highest, to ensure it is only your real friends you are sharing your status updates with.

Along with vigilance, security software makes it possible to protect your digital life against Internet threats and safeguard your privacy and identity. For more information about how Kaspersky Lab’s home security products can keep you safe online, please visit: http://www.kaspersky.co.za/home-security.

You can also check your own level of cyber-savviness here: https://blog.kaspersky.com/cyber-savvy-quiz/. To read more tips on how to protect yourself online, click here: https://blog.kaspersky.com/tag/cybersavvy.

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Huawei goes ultra-premium

Porsche Design and Huawei have launched the Porsche Design Huawei Mate RS in South Africa exclusive to MTN and retailing for R 26 459.

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The Porsche Design Huawei Mate RS boasts features like the world’s first dual fingerprint design, including an in-screen fingerprint sensor, the world’s first Artificial Intelligence (AI) processor and Leica triple camera with 40MP image capture.

“After the overwhelming success of the Porsche Design Huawei Mate 10 Pro in South Africa, we now bring you our latest offering, a perfect blend of innovation in a smartphone and luxury design,” said Likun Zhao, Vice President of Huawei Consumer Business Group Southern Africa. “From three-point security feature including facial recognition, rear fingerprint scanner and the new innovative in-screen fingerprint to the Leica triple camera system. it culminates in an unprecedented experience for our customers.”

The device incorporates Porsche Design’s signature design language and Huawei’s breakthrough technology.  The phone has a 6” 2K curved OLED screen and symmetrical look, minimalist feel and 8-edged 3D curved glass body.

High performance is symbolised by the naming of the smartphone: the term “RS” in the world of Porsche motorsport stands for outstanding racing performance.

Huawei provided the following information on The Porsche Design Huawei Mate RS benefits and features :

·         The world’s first dual fingerprint scanner for enhanced convenience, allowing users to wake and unlock the device simply, thanks to an in-screen fingerprint sensor. Hover to wake the device, touch to unlock it

·         The winning combination of Leica triple camera with 40MP RGB sensor technology and exceptional photography powered by Master AI. This combination puts effortless, eye-catching photography at the fingertips of those looking to immortalise their favourite moments. Combined with 5 x hybrid zoom, and the world’s first AI image stabilisation on a smartphone camera ensures photography lovers can capture the best shots with exceptional clarity in almost any situation

·         The Porsche Design Huawei Mate RS is the first Huawei handset to allow quick wireless charging, making it even easier to keep the phone topped up and ready to go and, thanks to its long lasting battery, users will easily be powered through the busiest of days

·         An ‘intelligent’ smartphone, the powerful AI processor automatically tailors the performance of the phone according to how it is used – constantly learning, understanding and anticipating needs, it is the perfect personal assistant for the pocket

·         256GB of internal storage means those constantly on the go and constantly on their phone can be worry free

·         Dual SLS (super linear system) speakers with DOLBY ATMOS enable users to have a superior experience, with the best immersive surround sound and entertainment on the go

·         Splash, water and dust resistant, which means there is no need to worry about damaging the device in the rain or accidentally dropping it in water

Jan Becker, CEO Porsche Design Group, said: “Both Porsche Design and Huawei seek to imagine and develop products that stand for precision and perfection, intelligent functionality and highly sophisticated design. Our aim was to create an outstanding device that goes one step further. We believe we have reached this goal by taking our partnership to the next level.”

Porsche Design and Huawei have worked in tandem to develop a smartphone that fuses together the two brands’ DNA, wealth of experience in design and technology, industry-leading expertise and exceptional performance. Through the use of colour in the device’s body, software themes and accessories, the new handset is accentuated with Porsche Design’s distinguished aesthetic and purist, minimalist feel.

The Porsche Design Huawei Mate RS will be available to purchase exclusively from MTN at R 26 459.

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Cross-channel chat launched

Clickatell has launched a cross-channel live chat service, Touch Go, that transforms omni-channel customer care.

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It enables live chat across a company’s website as well as social platforms (Twitter and Facebook) and mobile apps, bringing customer care and engagement into a single business platform.

“Today’s consumers expect to engage with your brand on the digital channel of their choosing,” says Deon van Heerden, Clickatell Engage CEO and Group CFO. “They want to message your business and instantly have queries resolved, find the information and services they are looking for, without the need for a voice call. Clickatell’s Touch Go makes that happen with the right level of capabilities for businesses of all sizes.”

Businesses can start using Touch Go immediately, with a free Starter option. Touch Go requires no credit card for sign-up and is fully featured with a simple setup process. It offers customisable branding, a unified chat desk business application as well as reports and analytics.

As the business scales up its digital customer care, it can opt-in for the Touch Enterprise offering. Touch Enterprise is designed for scaling up customer care efforts through advanced capabilities including AI driven virtual agents, sentiment analysis, automated workflows, enterprise integrations and in-channel mini-applications.

“Customer care has become a defining factor for sustained business success ” says Nirmal Nair, Clickatell Engage EVP Product & Marketing. “In an ever-increasing mobile native world, customers often choose to interact digitally, but they also expect to be able to reach a human immediately, should they need. Monitoring multiple channels and providing immediate action becomes challenging with siloed deployments. Touch’s unified solution allows businesses of all sizes to provide the customer delight in a simple modular approach.”

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