The evolution of IT means that SMEs no longer need to be responsible for IT in the traditional sense. In fact, they have surpassed their larger counterparts as early adopters of cloud-based services, writes BRIAN TIMPERLEY, MD of Turrito Networks
The SME’s requirements are clear: compute, connect, communicate, and backup their data. The hosted environment provides the perfect way to do just that. It offers scalability, redundancy, and security; all with enormous convenience and highly cost effective.
But, the one critical enabler for all of this, of course, is internet connectivity.
After all, cloud-enabled businesses rely on uninterrupted connectivity, in some ways even more than they rely on electricity.
South African businesses have adapted well to having standby batteries, solar backups and generators at the ready for when Eskom decides to fail us. But in the same way, businesses need to have backups for when their Internet provision fails. Fortunately, because there is competition in the connectivity market between access mediums, as well as between providers, second- and third-tier failover options are available.
SMEs are developing much closer and more demanding relationships with their connectivity and ICT providers. They need partners who can help them make strategic decisions about which services and infrastructure to invest in, and how to get the best available service within their budget. Now more than ever, customer service is a critical differentiator.
As a result of the commoditization of technology, service and solution providers need to find ways to differentiate themselves beyond their products. The current situation is that very few people trust the intentions of ISPs, and to some extent, this is warranted as the interest of the customer is often secondary to the bottom line of the business.
For example, if you are a network provider, it is in your interest to sell your network solutions irrespective of whether there is a perfect customer fit or not.
The service and solutions providers best suited to a changing ICT environment will be the ones who have zero interest in specific vendor solutions – the aggregators, who consider the best interests of the customer. The companies able to excel are those that can provide multiple tailored models as opposed to one specific solution – it is a case of providing customers with service levels that show they are not small fish in a big pond. Businesses that rely on a single network provider for their connectivity are putting themselves at risk.
Businesses, irrespective of size, should be able to move if one network is no longer serving their needs – or even a combination of networks – without changing your service provider. This, we believe, is the link that’s been missing in the industry.
The ideal solution is to become aligned with a service provider who offers the business service layer that links multiple networks to multiple clients.
And this is exactly what SMEs are starting to do.
Technology is a means to an end – not a business feature that takes hold of them and prevents them from going about their day-to-day operations. For those SMEs willing to embrace this new order, the inevitable next step is to leave their more traditional competitors in their wake.
Android Go puts reliable smartphones in budget pockets
Nokia, Vodacom and Huawei have all launched entry-level smartphones running the Android Go edition, and all deliver a smooth experience, writes BRYAN TURNER.
Three new and notable Android Go smartphones have recently hit the market, namely the Nokia 1, the Vodafone Smart Kicka 4 and the Huawei Y3 (2018). These phones run one of the most basic versions of Android while still delivering a fairly smooth user experience.
Historically, consumers purchasing smartphones in the budget bracket would have a hit-and-miss experience with processing speed, smoothness of user interface, and app stability. The Google-supported Android Go edition operating system optimises the user experience by stripping out non-important visual effects to speed up the phone. Thish allows for more memory to be used by apps.
Google also ensures that all smartphones running Android Go will receive feature and security updates as they are released by Google. This is a major selling point for these smartphones, as users of this smartphone will always be running the latest software, with virtually no manufacturer bloatware.
Vodafone Smart Kicka 4
At the lowest entry-level, the Vodafone Smart Kicka 4 performs well as a communicator for emails and WhatsApp messages. The 4” screen represents a step up for entry-level Android phones, which were previously standardised at 3.5”.
The display is bright and very responsive, while the limited screen real estate leaves the navigation keys off the screen as touch buttons. It uses 3G connectivity, which might seem like an outdated technology, but is good enough to stream SD videos and music. Vodacom has also thrown in some data gifts if the smartphone is activated before the end of September 2018.
Its camera functionalities might be a slight let down for the aspirant Instagrammer, with a 2MP rear flash camera and a 0.3MP selfie snapper. Speed wise, the keyboard pops up quickly, which is a huge improvement from the Smart Kicka 3. However, this phone will not play well with graphics-intensive games.
Next up is the Nokia 1, which adds a much better 5MP camera, improved battery life and a bigger 4.5” screen. It supports LTE, which allows this smartphone to download and upload at the speed of flagships. It also sports the Nokia brand name, which many consumers trust.
Although the front camera is 2MP, the quality is extremely grainy, even with good lighting. This disqualifies this smartphone for the social media selfie snapper, but the 5MP rear camera will work for the landscape and portrait photographer.
The screen also redeems this smartphone, providing a display which represents colours truly and has great viewing angles. Xpress-on back covers allows the use of interchangeable, multi-coloured back covers, which has proven to be a successful sales point for mid-range smartphones in the past.
Huawei Y3 (2018)
The most capable of the Android Go edition competitors, the Huawei Y3 (2018) packs an even bigger screen at 5”, as well as an improved 8MP rear camera and HD video recording. The screen is the brightest and most vibrant of the three smartphones, but seems to be calibrated to show colours a little more saturated than they actually are.
Nevertheless, the camera outperforms the other smartphones with good colour replication and great selfie capabilities via the 2MP front camera – far superior to the Nokia 1 despite the same spec. LTE also comes standard with this smartphone and Vodacom throws in 4G/LTE data goodies until the end of September 2018. The battery, however, is not removable and may only be replaced by a warranty technician.
Comparing the 3
All three smartphones have removable back covers, which provide access to the battery, SIM card and SD card slots. The smartphones have Micro USB ports on the bottom with headphone jacks on the top. The built-in speakers all performed well, with the Y3 (2018) housing an exceptionally loud built-in speaker.
Although all at different price points, all three phones remain similar in performance and speed. The differentiators are apparent in the components, like camera quality and screen quality. It would be fair to rank the quality of the camera and battery life by respective market prices. The Vodafone Smart Kicka 4 performed well, for its R399 retail price. The Nokia 1, on the other hand, lags quite a bit in features when compared to the Huawei Y3 (2018), bwith oth retailing at R999.
SA gets digital archive
As the world entered the centenary of Nelson Mandela’s birth on Mandela Day, 18 July 2018, South Africa celebrated the launch of a digital living archive.
The southafrica.co.za site carries content about the country’s collective heritage in South Africa’s eleven official languages.
Designed as a nation building, educational and brand promotion web based tool, the free-to-view platform features award-winning photographic and written content by leading South African photographers, authors, academics and photojournalists.
The emphasis is on quality, credible, factual content that celebrates a collective heritage in terms of the following: Cultural Heritage; Natural Heritage; Education; History; Agriculture; Industry; Mining; and Travel.
At the same time as reflecting on the nation’s history, southafrica.co.za celebrates South Africa’s natural, cultural and economic assets so that the youth can learn about their nation in their home language.
Southafrica.co.za Founder and CEO Hans Gerrizen conceptualised southafrica.co.za as a means for youth and communities from outlying areas to benefit from the digital age in terms of the web tool’s empowering educational component.
“We can only stand to deepen our collective experience of democracy and become a more forward planning nation if we know facts about our nation’s past and present in everyone’s home language,” he says.
Southafrica.co.za, with sister company Siyabona Africa, is the organiser and sponsor of the Mandela: 100 Moments photographic exhibition that runs until 30 September at Cape Town’s V&A Waterfront-based Nelson Mandela Gateway to Robben Island. The 3-month exhibition, which runs daily from 08h00 until 15h00, is showcasing one hundred iconic Nelson Mandela images taken by veteran South African photojournalist and self-taught lensman Peter Magubane.