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Shyft named App of the Year

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Shyft has been named overall winner of this year’s MTN Business App of the Year Awards.

Shyft was created for Standard Bank to allow customers to handle all their forex needs from their phone, with no need to visit the bank. Customers are able to purchase and store forex (USD, GBP, EUR, AUSD), transfer funds overseas, order multi-currency physical travel cards, and create virtual cards that can be used for international online shopping, all from a mobile device.

The MTN Business App of the Year Awards sees both small businesses and large corporates converging, and working together for the greater good of society.  It also sees revolutionary solutions being developed and presented by people from a diverse range of socio-economic backgrounds.  It’s all about connecting people who can provide real solutions to the real-life challenges cutting across society.

Category winners were:

  • Best Enterprise Solution: TransUnion 1Check

For years, TransUnion’s printed Autodealer Guide has been a trusted source of vehicle and driver information for vehicle dealers, equipping them with invaluable data for making vehicle trading and risk decisions. However, given the move towards mobile, escalating printing costs and the changing business environment, TransUnion identified a need in the market for a low cost, real-time, easy-to-use mobile management tool which not only reduced high printing costs, but closed the gap between fluctuating market values and monthly publishing lead time of their book. In addition, the software provides the financial industry and insurance providers with real time, up-to-date data for vehicle and insurance decisions via web services or via the app.

  • Best Consumer Solution: OrderIN

OrderIn is a food delivery app. Users are able to order meals via the app, and have their meals delivered in minutes. They can also order ahead and collect or pay in person.

  • Best Incubated Solution: EcoSlips

EcoSlips converts ordinary paper slips into digital advertisements that pop up on consumer cell phones. Retailers are able to link their point-of-sale systems to EcoSlips and send transaction slips digitally from any pay point to consumer cell phones. Paper slip waste is reduced and a new advertising platform provides opportunities to grow any business in the retail sector.

  • Most Innovative Solution: InterGreatMe

InterGreatMe is an identity management platform, providing users with control of their identities across financial services, telecomunications, insurance and credit providing companies. The platform also allows businesses to comply with FICA, RICA, NCA and POPI laws.

  • Best Breakthrough Developer: Zulzi

An on-demand delivery platform for anything around the consumer’s area. Zulzi is an online digital mall which links the consumer up with a personal shopper who will deliver to the customer within an hour. Lunch, dinner, groceries, pharmaceuticals or anything else can be ordered.

  • Best South African App: Hey Jude

Hey Jude is a real human assistant that lives on your smartphone. Whatever you need, Jude is there to assist you, be it booking restaurants, organising tradesmen or finding information – you name it, Hey Jude does it.

“As a leading telecommunications company, we are always mindful of how technology can foster entrepreneurship, drive economic growth and be leveraged as an enabler for myriad industries,” said Mandisa Ntloko, general manager of Enterprise Marketing at MTN Business SA.

“We are proud of the strides the initiative has made in profiling the winning apps and transforming them into thriving and sustainable businesses.”

This year, new categories were introduced in line with the evolving technology landscape. The inaugural winners and those recognised in these categories were:

‘Women in Science, Technology, Engineering and Mathematics (STEM)’ Solution

Two apps and the women responsible for developing them were recognised in this category.

The ORU Social solution is a multi-purpose social network platform tailored for SMEs with great professional appeal. It allows users to make new connections, share videos and updates, advertise on the platform, and includes a feature to create groups.  There is also and on-line conferencing facility, and it allows a group to access the same presentations and videos, and more.

TouchSA is all about connecting SMEs with opportunities locally and internationally. With Trade and Industry alliances in international countries, the app is a great platform for South Africa’s small unknown businesses.

  • Best Gaming Solution: Pick ‘n Pay’s Super Animals 2

This solution allows users to meet the all new South African Super Animals, brought to you by Pick n Pay! Gamers can keep track of their South African Super Animals cards, unlock new badges and earn new rewards as their collections grow. Users can also watch the animals come to life with movement and sound. Fun for animal-lovers of any age.

  • Best Agriculture Solution: The TreeApp South Africa

Trees are a central component of virtually every ecological niche in our country, as well as being a life force in our cities and in our own gardens. But sadly, trees are not as easy to get to know as other natural species like birds and mammals. Botany is complicated, but TheTreeApp has found ways of utilising simple English and straight forward visible attributes that anyone can use as search criteria.

  • Best Health Solution: WatIf Health Portal

This portal is a new and inventive way of delivering healthcare to the man on the street. A disease management solution designed for ordinary people, it requires input of basic clinical data from patients, and then processes it through an interactive medical knowledge system that is a part of WatIf artificial intelligence.

  • Best Education Solution: Awethu Project

The Awethu Project App is a mobile business tool aimed at educating one million people in developing economies on how to start and grow a business.  The primary objective is to stimulate job creation through entrepreneurship.

  • Best Financial Solution: Shyft for Standard Bank

Named as the overall winner of the MTN Business App of the Year Awards.

This year more than 48 000 votes were cast in the People’s Choice category.  South Africa’s favourite app was named as Zulzi.

Since its inception, the MTN Business App of the Year Awards has profiled a number of apps that are commonly used today. These include SnapScan, the payment app that emerged as the overall winner in 2013; WumDrop, an on-demand delivery start-up that scooped the Best Enterprise App and was the Best Overall App in 2015; LIVE Inspect, the app that allows the insurance industry to digitally scan a vehicle’s disc to trace its full history, accident history, and overall condition before it is on-boarded by an insurance company; and last year’s winner, Domestly, an app that makes it easier to browse, book and pay a cleaner, in addition to enabling the cleaner to manage bookings, money and directions to bookings. Domestly created 600 sustainable jobs in the first six months of going live.

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Huawei goes ultra-premium

Porsche Design and Huawei have launched the Porsche Design Huawei Mate RS in South Africa exclusive to MTN and retailing for R 26 459.

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The Porsche Design Huawei Mate RS boasts features like the world’s first dual fingerprint design, including an in-screen fingerprint sensor, the world’s first Artificial Intelligence (AI) processor and Leica triple camera with 40MP image capture.

“After the overwhelming success of the Porsche Design Huawei Mate 10 Pro in South Africa, we now bring you our latest offering, a perfect blend of innovation in a smartphone and luxury design,” said Likun Zhao, Vice President of Huawei Consumer Business Group Southern Africa. “From three-point security feature including facial recognition, rear fingerprint scanner and the new innovative in-screen fingerprint to the Leica triple camera system. it culminates in an unprecedented experience for our customers.”

The device incorporates Porsche Design’s signature design language and Huawei’s breakthrough technology.  The phone has a 6” 2K curved OLED screen and symmetrical look, minimalist feel and 8-edged 3D curved glass body.

High performance is symbolised by the naming of the smartphone: the term “RS” in the world of Porsche motorsport stands for outstanding racing performance.

Huawei provided the following information on The Porsche Design Huawei Mate RS benefits and features :

·         The world’s first dual fingerprint scanner for enhanced convenience, allowing users to wake and unlock the device simply, thanks to an in-screen fingerprint sensor. Hover to wake the device, touch to unlock it

·         The winning combination of Leica triple camera with 40MP RGB sensor technology and exceptional photography powered by Master AI. This combination puts effortless, eye-catching photography at the fingertips of those looking to immortalise their favourite moments. Combined with 5 x hybrid zoom, and the world’s first AI image stabilisation on a smartphone camera ensures photography lovers can capture the best shots with exceptional clarity in almost any situation

·         The Porsche Design Huawei Mate RS is the first Huawei handset to allow quick wireless charging, making it even easier to keep the phone topped up and ready to go and, thanks to its long lasting battery, users will easily be powered through the busiest of days

·         An ‘intelligent’ smartphone, the powerful AI processor automatically tailors the performance of the phone according to how it is used – constantly learning, understanding and anticipating needs, it is the perfect personal assistant for the pocket

·         256GB of internal storage means those constantly on the go and constantly on their phone can be worry free

·         Dual SLS (super linear system) speakers with DOLBY ATMOS enable users to have a superior experience, with the best immersive surround sound and entertainment on the go

·         Splash, water and dust resistant, which means there is no need to worry about damaging the device in the rain or accidentally dropping it in water

Jan Becker, CEO Porsche Design Group, said: “Both Porsche Design and Huawei seek to imagine and develop products that stand for precision and perfection, intelligent functionality and highly sophisticated design. Our aim was to create an outstanding device that goes one step further. We believe we have reached this goal by taking our partnership to the next level.”

Porsche Design and Huawei have worked in tandem to develop a smartphone that fuses together the two brands’ DNA, wealth of experience in design and technology, industry-leading expertise and exceptional performance. Through the use of colour in the device’s body, software themes and accessories, the new handset is accentuated with Porsche Design’s distinguished aesthetic and purist, minimalist feel.

The Porsche Design Huawei Mate RS will be available to purchase exclusively from MTN at R 26 459.

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Cross-channel chat launched

Clickatell has launched a cross-channel live chat service, Touch Go, that transforms omni-channel customer care.

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It enables live chat across a company’s website as well as social platforms (Twitter and Facebook) and mobile apps, bringing customer care and engagement into a single business platform.

“Today’s consumers expect to engage with your brand on the digital channel of their choosing,” says Deon van Heerden, Clickatell Engage CEO and Group CFO. “They want to message your business and instantly have queries resolved, find the information and services they are looking for, without the need for a voice call. Clickatell’s Touch Go makes that happen with the right level of capabilities for businesses of all sizes.”

Businesses can start using Touch Go immediately, with a free Starter option. Touch Go requires no credit card for sign-up and is fully featured with a simple setup process. It offers customisable branding, a unified chat desk business application as well as reports and analytics.

As the business scales up its digital customer care, it can opt-in for the Touch Enterprise offering. Touch Enterprise is designed for scaling up customer care efforts through advanced capabilities including AI driven virtual agents, sentiment analysis, automated workflows, enterprise integrations and in-channel mini-applications.

“Customer care has become a defining factor for sustained business success ” says Nirmal Nair, Clickatell Engage EVP Product & Marketing. “In an ever-increasing mobile native world, customers often choose to interact digitally, but they also expect to be able to reach a human immediately, should they need. Monitoring multiple channels and providing immediate action becomes challenging with siloed deployments. Touch’s unified solution allows businesses of all sizes to provide the customer delight in a simple modular approach.”

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