South Africa’s ultimate Geekfest convention, ICON, returns to Gallagher Estate on the Youth Day weekend.
The 25th edition of the ICON Comic and Games Convention (ICON CGC), dubbed “Home of the Super-Hero”, returns to Johannesburg’s Gallagher Convention Centre from 16 to 18 June 2017, over the Youth Day Long Weekend.
It is South Africa’s longest running and largest pop culture event – the prime destination for leading gaming and pop culture experts and anyone looking to celebrate their fantasy world while being immersed in a compelling and exciting storyline. This celebration of gaming, story-telling, role-playing and tech positions ICON CGC as the ideal introduction to gaming for people of all ages and interests.
SA’s most important gathering of geeks, it is seen by industry insiders as being on a par with the best hobby gaming conventions in the world.
There is a geek in all of us. Geeks set the stage for incredible story-telling, and thanks to this, we’re witness to it in mainstream life. Countless big budget sci-fi and fantasy television series and mass market blockbuster movies we see today are based on comics and games, previously seen as the purview of ‘geekdom’ alone. Conventions such as #ICON2017 facilitate a rapidly growing audience being able to join and learn from the geeks who created such entertainment masterpieces. Entertainment that is based on incredible story-telling.
This year ICON raises its ‘game’ substantially, showcasing international guests, local thought leaders, over 40 speaker panels, expert player showdowns, a comedy event and innovative activations including multinational tech giants such as Canon Gigabyte and MakerBot, amongst others. Media Partners, Student Brands and Nickelodeon will ensure that the best moments of this 25th Edition live on beyond the boundaries of the convention.
Whether you’re into card or table-top gaming, LARPing, tech-gaming or Cosplaying, an aspiring author or even a regular console fanatic, the highly acclaimed Convention will help define the how-to of the increasingly mainstream and sophisticated gaming industry. Fantasists, mythologists, tech heads, role-players and more come into an immersive world such as ICON to be inspired, learn, experiment, observe and compete in a celebration of fantasy worlds and story-telling.
“We’ve learnt from a quarter century convening ICON that geeks are no longer on the fringe,” says ICON director Les Allen. “Mainstream media exposure has made their expertise, enthusiasm and points of obsession with hobbies and intellectual pursuits accessible. Gaming and storytelling releases a part of everyone’s being, we just facilitate access to it in a myriad of ways.”
International Cosplay Guest of Honour for #ICON2017, Linda Le, aka “Vampy Bit Me”, is rated as one of the ten most popular cosplayers in the world. Gaming industry insider James Stutter, a published author and the co-creator of the fantasy Pathfinder’ Roleplaying Game and creative director of the new space version Starfinder, also joins the convention. Both will participate in the convention for all three days.
Those looking forward to the much anticipated movie Valerian and the City of a Thousand Planets can win double passes to the film’s first screening in South Africa on 21 July by attending either of two Valerian panels at ICON2017. The panel titled “Create an Alien” will see James designing an alien species from the ground up, based on a world from the Valerian cosmos. Partnering James is Sean Izaakse, current artist on Marvel’s “Avengers” comic book – he’ll be drawing the monster as James designs it.
Local thought leaders in the line-up of panellists include tech analyst and commentator Arthur Goldstuck, and Nikki Bush, well know columnist and specialist in the field of “child play” and development matters.
Visitors to the convention have an opportunity to be real super heroes by visiting the South African National Blood Service (SANBS) drive and donate to help save lives. One lucky donor stands the chance of winning a 3D printed replica of themselves as a superhero – sponsored by MakerBot, the global leader in the 3D printing industry.
As with previous years, the Saturday (17 June) sees six of SA’s funniest comedians take to the stage at the ICON Comedy Evening to make light of geek culture.
Venue: Hall 2, Gallagher Convention Centre
Dates: Friday 16th June / Saturday 17th June / Sunday 18th June
Times: Friday, Saturday: 9 am – 6 pm
Sunday, 9 am – 5 pm
Tickets are on sale now and start at R120 for a one day pass. Weekend passes and limited VIP tickets available.
Visit the ICON FB page http://www.facebook.com/ICONCGC or the www.iconcgc.co.za website to purchase tickets.
VoD cuts the cord in SA
Some 20% of South Africans who sign up for a subscription video on demand (SVOD) service such as Netflix or Showmax do so with the intention of cancelling their pay television subscription.
That’s according to GfK’s international ViewScape survey*, which this year covers Africa (South Africa, Kenya and Nigeria) for the first time.
The study—which surveyed 1,250 people representative of urban South African adults with Internet access—shows that 90% of the country’s online adults today use at least one online video service and that just over half are paying to view digital online content. The average user spends around 7 hours and two minutes a day consuming video content, with broadcast television accounting for just 42% of the time South Africans spend in front of a screen.
Consumers in South Africa spend nearly as much of their daily viewing time – 39% of the total – watching free digital video sources such as YouTube and Facebook as they do on linear television. People aged 18 to 24 years spend more than eight hours a day watching video content as they tend to spend more time with free digital video than people above their age.
Says Benjamin Ballensiefen, managing director for Sub Sahara Africa at GfK: “The media industry is experiencing a revolution as digital platforms transform viewers’ video consumption behaviour. The GfK ViewScape study is one of the first to not only examine broadcast television consumption in Kenya, Nigeria and South Africa, but also to quantify how linear and online forms of content distribution fit together in the dynamic world of video consumption.”
The study finds that just over a third of South African adults are using streaming video on demand (SVOD) services, with only 16% of SVOD users subscribing to multiple services. Around 23% use per-pay-view platforms such as DSTV Box Office, while about 10% download pirated content from the Internet. Around 82% still sometimes watch content on disc-based media.
“Linear and non-linear television both play significant roles in South Africa’s video landscape, though disruption from digital players poses a growing threat to the incumbents,” says Molemo Moahloli, general manager for media research & regional business development at GfK Sub Sahara Africa. “Among most demographics, usage of paid online content is incremental to consumption of linear television, but there are signs that younger consumers are beginning to substitute SVOD for pay-television subscriptions.”
New data rules raise business trust challenges
When the General Data Protection Regulation comes into effect on May 25th, financial services firms will face a new potential threat to their on-going challenges with building strong customer relationships, writes DARREL ORSMOND, Financial Services Industry Head at SAP Africa.
The regulation – dubbed GDPR for short – is aimed at giving European citizens control back over their personal data. Any firm that creates, stores, manages or transfers personal information of an EU citizen can be held liable under the new regulation. Non-compliance is not an option: the fines are steep, with a maximum penalty of €20-million – or nearly R300-million – for transgressors.
GDPR marks a step toward improved individual rights over large corporates and states that prevents the latter from using and abusing personal information at their discretion. Considering the prevailing trust deficit – one global EY survey found that 60% of global consumers worry about hacking of bank accounts or bank cards, and 58% worry about the amount of personal and private data organisations have about them – the new regulation comes at an opportune time. But it is almost certain to cause disruption to normal business practices when implemented, and therein lies both a threat and an opportunity.
The fundamentals of trust
GDPR is set to tamper with two fundamental factors that can have a detrimental effect on the implicit trust between financial services providers and their customers: firstly, customers will suddenly be challenged to validate that what they thought companies were already doing – storing and managing their personal data in a manner that is respectful of their privacy – is actually happening. Secondly, the outbreak of stories relating to companies mistreating customer data or exposing customers due to security breaches will increase the chances that customers now seek tangible reassurance from their providers that their data is stored correctly.
The recent news of Facebook’s indiscriminate sharing of 50 million of its members’ personal data to an outside firm has not only led to public outcry but could cost the company $2-trillion in fines should the Federal Trade Commission choose to pursue the matter to its fullest extent. The matter of trust also extends beyond personal data: in EY’s 2016 Global Consumer Banking Survey, less than a third of respondents had complete trust that their banks were being transparent about fees and charges.
This is forcing companies to reconsider their role in building and maintaining trust with its customers. In any customer relationship, much is done based on implicit trust. A personal banking customer will enjoy a measure of familiarity that often provides them with some latitude – for example when applying for access to a new service or an overdraft facility – that can save them a lot of time and energy. Under GDPR and South Africa’s POPI act, this process is drastically complicated: banks may now be obliged to obtain permission to share customer data between different business units (for example because they are part of different legal entities and have not expressly received permission). A customer may now allow banks to use their personal data in risk scoring models, but prevent them from determining whether they qualify for private banking services.
What used to happen naturally within standard banking processes may be suddenly constrained by regulation, directly affecting the bank’s relationship with its customers, as well as its ability to upsell to existing customers.
The risk of compliance
Are we moving to an overly bureaucratic world where even the simplest action is subject to a string of onerous processes? Compliance officers are already embedded within every function in a typical financial services institution, as well as at management level. Often the reporting of risk processes sits outside formal line functions and end up going straight to the board. This can have a stifling effect on innovation, with potentially negative consequences for customer service.
A typical banking environment is already creaking under the weight of close to 100 acts, which makes it difficult to take the calculated risks needed to develop and launch innovative new banking products. Entire new industries could now emerge, focusing purely on the matter of compliance and associated litigation. GDPR already requires the services of Data Protection Officers, but the growing complexity of regulatory compliance could add a swathe of new job functions and disciplines. None of this points to the type of innovation that the modern titans of business are renowned for.
A three-step plan of action
So how must banks and other financial services firms respond? I would argue there are three main elements to successfully navigating the immediate impact of the new regulations:
Firstly, ensuring that the technologies you use to secure, manage and store personal data is sufficiently robust. Modern financial services providers have a wealth of customer data at their disposal, including unstructured data from non-traditional sources such as social media. The tools they use to process and safeguard this data needs to be able to withstand the threats posed by potential data breaches and malicious attacks.
Secondly, rethinking the core organisational processes governing their interactions with customers. This includes the internal measures for setting terms and conditions, how customers are informed of their intention to use their data, and how risk is assessed. A customer applying for medical insurance will disclose deeply personal information about themselves to the insurance provider: it is imperative the insurer provides reassurance that the customer’s data will be treated respectfully and with discretion and with their express permission.
Thirdly, financial services firms need to define a core set of principles for how they treat customers and what constitutes fair treatment. This should be an extension of a broader organisational focus on treating customers fairly, and can go some way to repairing the trust deficit between the financial services industry and the customers they serve.