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Samsung releases Gear S2 smartwatch

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Samsung has announced the Samsung Gear S2 smartwatch. The device features a rotating bezel, features a round face and is the company’s latest offering in the wearable category.

The Samsung Gear S2 comes in a versatile, circular design with an intuitive, custom User Experience (UX) and advanced features that enable wearers to enhance, personalise and deliver more to their mobile experience. By simply rotating the bezel of the Gear S2, users can quickly and easily access a series of notifications and applications.

The Samsung Gear S2 has been launched with two different options – the Gear S2 and the Gear S2 classic – each designed to appeal to distinct consumer taste and preferences. The Gear S2 classic is made for users who prefer a more traditional watch design as it offers an elegant black finish with a matching genuine leather band. The Gear S2 is ideal for enthusiasts who love the minimal and modern design.

“The Samsung Gear S2 reflects Samsung’s most progressive innovation. A perfect fit for any occasion, easily taking the user from day to night, from work to exercising at the gym – and ensuring that one gets more out of every moment in their day by making it smarter, personal and ultimately, more fun,” says Craige Fleischer, Director of Integrated Mobility at Samsung Electronics SA.

Purposeful Circular Design for Intuitive User Experience

The Samsung Gear S2 features an elegant circular display, along with premium finishes that reflects the aesthetic of a more familiar, traditional watch. The Gear S2’s unique rotating bezel, along with the Home and Back buttons, ensures customers have more comfortable and precise control with a quicker, more instinctive method to access notifications and applications than ever before.

A mere 11.4 mm thin, the Samsung Gear S2 brings a light and compact design to your wrist. It offers an incredibly vibrant view for a smartwatch due to its 1.2-inch circular screen and its 360 x 360 resolution (302 ppi (pixels per inch). The applications on the Gear S2 can be viewed with amazing clarity so that users won’t miss any prompt notifications pop-ups in their busy lives.

The band can be easily changed with one click, as well as the watch’s interface for a more personalised and sophisticated Gear experience depending on the time, place or occasion.

Thanks to the latest Tizen OS and a wearable optimised 1 GHz dual core processor, the Samsung Gear S2 performs tasks easily and efficiently.

Seamless Usability for Everyday Life

The Samsung Gear S2 is optimised for seamless, everyday use with enhanced wearable technologies. At-a-glance, consumers can stay connected with notifications to check calendars, e-mails, news or send important texts directly from their wrist – and with the Gear S2 offering 3G connectivity and the first e-SIM embedded wearable device with voice capability, users can do all that even when their phone isn’t close by.

New fitness functions on the Samsung Gear S2 encourage consumers to stay healthy and active. The 24-hour activity log allows daily activity progress and patterns to be viewed at a glance to stay on track of fitness goals. In addition, auto activity recognition updates the wearer to stay active.

For the ultimate convenience on-the-go, the Samsung Gear S2 comes with Near Field Communication (NFC) technology that can enable consumers to make payments without the need for a wallet. In addition, Samsung is working with a wide selection of partners across different industries to expand wearable usability and streamline consumers’ mobile lives in a variety of ways, including smart car keys, residential room keys and remote controls that help manage a connected home.

All of these connected features are supported by a battery that can last up to 2-3 days, allowing people to stay connected without the hassle of constantly having to recharge. When it needs to be charged, simply place the Samsung Gear S2 on the wireless charging dock right.

Open Collaboration to Enrich Broader Eco-system

The Samsung Gear S2 reflects Samsung’s commitment to open collaboration with developers to bring increased customisation, applications and control to its devices. Through these partnerships, Samsung is continuing to enrich its wearable ecosystem and provide users with a more optimised and unique smart wearable experience. Samsung is working closely with partners to offer a range of watch faces and bands to give consumers various ways to express their personal mood and style.

“Throughout the journey of bringing new innovations and concepts to the smart wearable market for the past several years, Samsung has bravely pioneered this category with its advanced wearable portfolio,” concludes Fleischer.

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Huawei goes ultra-premium

Porsche Design and Huawei have launched the Porsche Design Huawei Mate RS in South Africa exclusive to MTN and retailing for R 26 459.

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The Porsche Design Huawei Mate RS boasts features like the world’s first dual fingerprint design, including an in-screen fingerprint sensor, the world’s first Artificial Intelligence (AI) processor and Leica triple camera with 40MP image capture.

“After the overwhelming success of the Porsche Design Huawei Mate 10 Pro in South Africa, we now bring you our latest offering, a perfect blend of innovation in a smartphone and luxury design,” said Likun Zhao, Vice President of Huawei Consumer Business Group Southern Africa. “From three-point security feature including facial recognition, rear fingerprint scanner and the new innovative in-screen fingerprint to the Leica triple camera system. it culminates in an unprecedented experience for our customers.”

The device incorporates Porsche Design’s signature design language and Huawei’s breakthrough technology.  The phone has a 6” 2K curved OLED screen and symmetrical look, minimalist feel and 8-edged 3D curved glass body.

High performance is symbolised by the naming of the smartphone: the term “RS” in the world of Porsche motorsport stands for outstanding racing performance.

Huawei provided the following information on The Porsche Design Huawei Mate RS benefits and features :

·         The world’s first dual fingerprint scanner for enhanced convenience, allowing users to wake and unlock the device simply, thanks to an in-screen fingerprint sensor. Hover to wake the device, touch to unlock it

·         The winning combination of Leica triple camera with 40MP RGB sensor technology and exceptional photography powered by Master AI. This combination puts effortless, eye-catching photography at the fingertips of those looking to immortalise their favourite moments. Combined with 5 x hybrid zoom, and the world’s first AI image stabilisation on a smartphone camera ensures photography lovers can capture the best shots with exceptional clarity in almost any situation

·         The Porsche Design Huawei Mate RS is the first Huawei handset to allow quick wireless charging, making it even easier to keep the phone topped up and ready to go and, thanks to its long lasting battery, users will easily be powered through the busiest of days

·         An ‘intelligent’ smartphone, the powerful AI processor automatically tailors the performance of the phone according to how it is used – constantly learning, understanding and anticipating needs, it is the perfect personal assistant for the pocket

·         256GB of internal storage means those constantly on the go and constantly on their phone can be worry free

·         Dual SLS (super linear system) speakers with DOLBY ATMOS enable users to have a superior experience, with the best immersive surround sound and entertainment on the go

·         Splash, water and dust resistant, which means there is no need to worry about damaging the device in the rain or accidentally dropping it in water

Jan Becker, CEO Porsche Design Group, said: “Both Porsche Design and Huawei seek to imagine and develop products that stand for precision and perfection, intelligent functionality and highly sophisticated design. Our aim was to create an outstanding device that goes one step further. We believe we have reached this goal by taking our partnership to the next level.”

Porsche Design and Huawei have worked in tandem to develop a smartphone that fuses together the two brands’ DNA, wealth of experience in design and technology, industry-leading expertise and exceptional performance. Through the use of colour in the device’s body, software themes and accessories, the new handset is accentuated with Porsche Design’s distinguished aesthetic and purist, minimalist feel.

The Porsche Design Huawei Mate RS will be available to purchase exclusively from MTN at R 26 459.

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Cross-channel chat launched

Clickatell has launched a cross-channel live chat service, Touch Go, that transforms omni-channel customer care.

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It enables live chat across a company’s website as well as social platforms (Twitter and Facebook) and mobile apps, bringing customer care and engagement into a single business platform.

“Today’s consumers expect to engage with your brand on the digital channel of their choosing,” says Deon van Heerden, Clickatell Engage CEO and Group CFO. “They want to message your business and instantly have queries resolved, find the information and services they are looking for, without the need for a voice call. Clickatell’s Touch Go makes that happen with the right level of capabilities for businesses of all sizes.”

Businesses can start using Touch Go immediately, with a free Starter option. Touch Go requires no credit card for sign-up and is fully featured with a simple setup process. It offers customisable branding, a unified chat desk business application as well as reports and analytics.

As the business scales up its digital customer care, it can opt-in for the Touch Enterprise offering. Touch Enterprise is designed for scaling up customer care efforts through advanced capabilities including AI driven virtual agents, sentiment analysis, automated workflows, enterprise integrations and in-channel mini-applications.

“Customer care has become a defining factor for sustained business success ” says Nirmal Nair, Clickatell Engage EVP Product & Marketing. “In an ever-increasing mobile native world, customers often choose to interact digitally, but they also expect to be able to reach a human immediately, should they need. Monitoring multiple channels and providing immediate action becomes challenging with siloed deployments. Touch’s unified solution allows businesses of all sizes to provide the customer delight in a simple modular approach.”

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