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SA needs national cyber crime campaign

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Cyber criminology for financial gain continues to be an escalating global trend but education and being proactive will go a long way to beating the cyber criminals, says GRAHAM CROOCK, Director, IT Audit, Risk and Cyber Lab BDO.

Cyber crime for financial gain continues to be an escalating global trend but education, being prepared and proactive will go a long way to beating the cyber criminals. In the context of the African continent, South Africa has emerged as the preferred destination for cybercrime, worldwide, due to two reasons.

The past 20 years has seen rapid growth in information-based technology infrastructure. We use a lot of optic fibre and we have big data warehouses and storage facilities. Our banks are on par with or ahead of the European and American banks in this regard.

The advanced infrastructure makes South Africa a hotspot for cybercrime activities. What further aids the criminal activity is that as a country, we are capable of formulating and promulgating laws, however we are weak at policing them.

The scourge of cybercrime in our country is escalating at an alarming rate. One of the few solutions to combatting this lies formulating crowd-sourced solutions, which can form the basis of preventing future attacks and shutting the door on cyber criminology.

South Africans are less informed about cybercrime than we should be, however, research also indicates a steady surge towards a more proactive attitude towards prevention.

Education and preparedness play pivotal roles in this proactive approach. A key focus in educating users is overcoming the misconception that cybercriminals are merely felons who perpetuate their attacks from dark, isolated locations. The fact is that cyberattacks can be carried out from the very same office location that is being targeted. All cybercriminals require is a computer and an internet connection.

Education means teaching users how to respond to cyberattacks. Users must know who to call, what to shut down and when to switch off their hardware in the event of an attack. These actions must be the critical focus of every training and this should be integrated with response teams.

Training is now also become available online, making it more accessible, so, companies need to budget and invest in these training platforms.

Over and above education and training, legislation is integral in combatting cybercrime and protecting companies from its consequences. Unfortunately, in the current context, the legislation that exists has proven inadequate in protecting companies from the consequences of cybercrime.

There are currently four pieces of legislation that are earmarked to protect us from cybercrime:

·         National Cybersecurity Policy Framework

·         Cybercrimes and Cybersecurity Bill

·         The Electronic Communications and Transactions Act (25 of 2002)

o    Cyber Inspectors

o    Cyber Crime

·         Protection of Personal Information Act (4 of 2013)

POPI (Protection of Personal Information), which has not yet been passed by parliament, however, is imminent and will be key in providing defensive merits over personal information.

However, a key facet of legislation is ensuring that legislation stays abreast of the technology development that continues rapidly — a challenge for every government in the world.

The complexities which arise encompass the strategic alignment of how legislation is modified and reformed to better protect users. Key to this approach is also the rate of legislation being passed into law, something which continues to stifle the progression of effectively combatting cybercrime.

If we are going to efficiently fight cybercrime, we cannot have a one-dimensional perspective. We need to observe the general persuasive crime and corruption that is prevalent in the market, because before a criminal can become an effective cybercriminal they need to be good social engineers capable of manipulating people and extracting information from them. This is inevitably where cybercrime links to bribery and corruption.

The very essence of how these attacks are often launched and perpetuated emphasises the need for stringent methods of regulation, monitoring and recovery processes, to learn from these cyberattacks and close the loop, ensuring that we do not become susceptible to them again. Therefore, as complex as it is to regulate cybercriminal activity, common law principles also have a role in how we deal with cybercrimes.

South Africa also plays an integral part in the economic growth of the continent, thus making it a lucrative economic hotspot for cybercriminal activity. This inevitably means that out of all the African countries, we have the most malicious IP activity.

The infrastructure and our economy means that South Africa is also a prime location to tunnel and launch attacks to other parts of the world as well — an activity which further delves into the complexities of cyberattacks.

Effective education and training platforms, coupled with the proactive attitude towards ensuring necessary precautions and positive attitudes towards cybercrime will be the impetus for us to overcome this scourge.

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Now download a bank account

Absa has introduced an end-to-end account opening for new customers, through the Absa Banking App, which can be downloaded from the Android and Apple app stores. This follows the launch of the world first ChatBanking on WhatsApp service.

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This “download your account” feature enables new customers to Absa, to open a Cheque account, order their card and start transacting on the Absa Banking App, all within minutes, from anywhere and at any time, by downloading it from the App stores.

“Overall, this new capability is not only expected to enhance the customer’s digital experience, but we expect to leverage this in our branches, bringing digital experiences to the branch environment and making it easier for our customers to join and bank with us regardless of where they may be,” says Aupa Monyatsi, Managing Executive for Virtual Channels at Absa Retail & Business Banking.

“With this innovation comes the need to ensure that the security of our customers is at the heart of our digital experience, this is why the digital onboarding experience for this feature includes a high-quality facial matching check with the Department of Home Affairs to verify the customer’s identity, ensuring that we have the most up to date information of our clients. Security is supremely important for us.”

The new version of the Absa Banking App is now available in the Apple and Android App stores, and anyone with a South African ID can become an Absa customer, by following these simple steps:

  1. Download the Absa App
  2. Choose the account you would like to open
  3. Tell us who you are
  4. To keep you safe, we will verify your cell phone number
  5. Take a selfie, and we will do facial matching with the Department of Home Affairs to confirm you are who you say you are
  6. Tell us where you live
  7. Let us know what you do for a living and your income
  8. Click Apply.

 

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How we use phones to avoid human contact

A recent study by Kaspersky Lab has found that 75% of people pick up their connected device to avoid conversing with another human being.

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Connected devices are becoming essential to keeping people in contact with each other, but for many they are also a much-needed comfort blanket in a variety of social situations when they do not want to interact with others. A recent survey from Kaspersky Lab has confirmed this trend in behaviour after three-quarters of people (75%) admitted they use a device to pretend to be busy when they don’t want to talk to someone else, showing the importance of keeping connected devices protected under all circumstances. 

Imagine you’ve arrived at a bar and you’re waiting for your date. The bar is busy, and people are chatting all around you. What do you do now? Strike up a conversation with someone you don’t know? Grab your phone from your pocket or handbag until your date arrives to keep yourself busy? Why talk to humans or even make eye-contact with someone else when you can stare at your connected device instead?

The truth is, our use of devices is making it much easier to avoid small talk or even be polite to those around us, and new Kaspersky Lab research has found that 72% of people use one when they do not know what to do in a social situation. They are also the ‘go-to’ distraction for people even when they aren’t trying to look busy or avoid someone’s eye. 46% of people admit to using a device just to kill time every day and 44% use it as a daily distraction.

In addition to just being a distraction, devices are also a lifeline to those who would rather not talk directly to another person in day-to-day situations, to complete essential tasks. In fact, nearly a third (31%) of people would prefer to carry out tasks such as ordering a taxi or finding directions to where they need to go via a website and an app, because they find it an easier experience than speaking with another person.

Whether they are helping us avoid direct contact or filling a void in our daily lives, our constant reliance on devices has become a cause for panic when they become unusable. A third (34%) of people worry that they will not be able to entertain themselves if they cannot access a connected device. 12% are even concerned that they won’t be able to pretend to be busy if their device is out of action.

Dmitry Aleshin, VP for Product Marketing, Kaspersky Lab said, “The reliance on connected devices is impacting us in more ways than we could have ever expected. There is no doubt that being connected gives us the freedom to make modern life easier, but devices are also vital to help people get through different and difficult social situations. No matter what your ‘connection crutch’ is, it is essential to make sure your device is online and available when you need it most.”

To ensure your device lifeline is always there and in top health – no matter what the reason or situation – Kaspersky Security Cloud keeps your connection safe and secure:

·         I want to use my device while waiting for a friend – is it secure to access the bar’s Wi-Fi?

With Kaspersky Security Cloud, devices are protected against network threats, even if the user needs to use insecure public Wi-Fi hotspots. This is done through transferring data via an encrypted channel to ensure personal data safety, so users’ devices are protected on any connection.

·         Oh no! I’m bored but my phone’s battery is getting low – what am I going to do?

Users can track their battery level thanks to a countdown of how many minutes are left until their device shuts down in the Kaspersky Security Cloud interface. There is also a wide-range of portable power supplies available to keep device batteries charged while on-the-go.

·         I’ve lost my phone! How will I keep myself entertained now?

Should the unthinkable happen and you lose or have your phone stolen, Kaspersky Security Cloud can track and protect your device from data breaches, for complete peace of mind. Remote lock and locate features ensure your device remains secure until you are reunited.

 

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