South African enterprises are taking data protection and governance seriously and are actively moving to implement governance best practice, says PAUL WILLIAMS, Country Manager – Southern Africa at Fortinet.
South African enterprises, particularly those in the financial services and health sectors, are already on track to meet the requirements of the POPI Act.
What does “data governance” mean?
Data governance covers the management and protection of data across the entire ecosystem – from data collection, to its movement through networks, to storage and the eventual destruction of data. Poor management at any stage – for example in emails between colleagues within the organisation – could result in leaks. Local CIOs, CISOs, risk managers and legal specialists are well aware of these risks and are taking measures to secure their valuable data at every stage of the data lifecycle.
Data flowing ‘North-South’ (in and out of the enterprise) is not the only area that requires focus. East-West data flow must also be protected and controlled. For example, when data moves between servers within an organisation, it could be at risk if a malware has been introduced somewhere within the network. Employees collaborating on shared documents or emailing copies of information to each other could also put data at risk without effective protection and governance rules in place.
What are the primary elements of a data governance strategy?
Effective data governance begins with a full audit of how data moves through the organisation, the categorisation of data by levels of security required and the setting of clear rules about access rights within the organisation, this will vary in different business verticals and the type of data sets in their business, this is known as DLP – Data Loss prevention.
See more information on DLP here.
To be truly effective, the data entering and leaving the organisation must be carefully monitored and authentication and permissions must be managed. The organisation must govern who is accessing the data, using what device to do so and which content they are accessing. It comes down to the micro-management and inspection of the data.
The data governance strategy must encompass all data. This includes basic operational and administrative data that could reveal the corporate strategy; and the keystrokes, screens and voice call records gathered by the company contact centre.
Shortfalls still exist around identity and device management, defining the profiles and rights of users, and management of contact centre data. But enterprises are starting to look more closely at these risk areas and we expect POPI to spell out measures to be taken under endpoint protection regulations.
Why is or will data governance be important to PoPI compliance once the legislation is in effect in 2018?
Data governance should not wait until 2018. Personal information and important enterprise IP data is constantly at risk and companies stand to incur serious losses and reputational damage, should their data be compromised or stolen. Once POPI comes into effect, they face the additional risk of prosecution and hefty fines which will also spell out market reputation.
Any company that has not yet done so must start taking the bull by the horns and adapt to the POPI model which is a “Frame Work”. In this frame work each business vertical can adapt their data and corporate governance accordingly. They need to start understanding the Act and take a closer look at their existing data governance, data flow and how effectively they are managing, storing and securing the data.
Now download a bank account
Absa has introduced an end-to-end account opening for new customers, through the Absa Banking App, which can be downloaded from the Android and Apple app stores. This follows the launch of the world first ChatBanking on WhatsApp service.
This “download your account” feature enables new customers to Absa, to open a Cheque account, order their card and start transacting on the Absa Banking App, all within minutes, from anywhere and at any time, by downloading it from the App stores.
“Overall, this new capability is not only expected to enhance the customer’s digital experience, but we expect to leverage this in our branches, bringing digital experiences to the branch environment and making it easier for our customers to join and bank with us regardless of where they may be,” says Aupa Monyatsi, Managing Executive for Virtual Channels at Absa Retail & Business Banking.
“With this innovation comes the need to ensure that the security of our customers is at the heart of our digital experience, this is why the digital onboarding experience for this feature includes a high-quality facial matching check with the Department of Home Affairs to verify the customer’s identity, ensuring that we have the most up to date information of our clients. Security is supremely important for us.”
The new version of the Absa Banking App is now available in the Apple and Android App stores, and anyone with a South African ID can become an Absa customer, by following these simple steps:
- Download the Absa App
- Choose the account you would like to open
- Tell us who you are
- To keep you safe, we will verify your cell phone number
- Take a selfie, and we will do facial matching with the Department of Home Affairs to confirm you are who you say you are
- Tell us where you live
- Let us know what you do for a living and your income
- Click Apply.
How we use phones to avoid human contact
A recent study by Kaspersky Lab has found that 75% of people pick up their connected device to avoid conversing with another human being.
Connected devices are becoming essential to keeping people in contact with each other, but for many they are also a much-needed comfort blanket in a variety of social situations when they do not want to interact with others. A recent survey from Kaspersky Lab has confirmed this trend in behaviour after three-quarters of people (75%) admitted they use a device to pretend to be busy when they don’t want to talk to someone else, showing the importance of keeping connected devices protected under all circumstances.
Imagine you’ve arrived at a bar and you’re waiting for your date. The bar is busy, and people are chatting all around you. What do you do now? Strike up a conversation with someone you don’t know? Grab your phone from your pocket or handbag until your date arrives to keep yourself busy? Why talk to humans or even make eye-contact with someone else when you can stare at your connected device instead?
The truth is, our use of devices is making it much easier to avoid small talk or even be polite to those around us, and new Kaspersky Lab research has found that 72% of people use one when they do not know what to do in a social situation. They are also the ‘go-to’ distraction for people even when they aren’t trying to look busy or avoid someone’s eye. 46% of people admit to using a device just to kill time every day and 44% use it as a daily distraction.
In addition to just being a distraction, devices are also a lifeline to those who would rather not talk directly to another person in day-to-day situations, to complete essential tasks. In fact, nearly a third (31%) of people would prefer to carry out tasks such as ordering a taxi or finding directions to where they need to go via a website and an app, because they find it an easier experience than speaking with another person.
Whether they are helping us avoid direct contact or filling a void in our daily lives, our constant reliance on devices has become a cause for panic when they become unusable. A third (34%) of people worry that they will not be able to entertain themselves if they cannot access a connected device. 12% are even concerned that they won’t be able to pretend to be busy if their device is out of action.
Dmitry Aleshin, VP for Product Marketing, Kaspersky Lab said, “The reliance on connected devices is impacting us in more ways than we could have ever expected. There is no doubt that being connected gives us the freedom to make modern life easier, but devices are also vital to help people get through different and difficult social situations. No matter what your ‘connection crutch’ is, it is essential to make sure your device is online and available when you need it most.”
To ensure your device lifeline is always there and in top health – no matter what the reason or situation – Kaspersky Security Cloud keeps your connection safe and secure:
· I want to use my device while waiting for a friend – is it secure to access the bar’s Wi-Fi?
With Kaspersky Security Cloud, devices are protected against network threats, even if the user needs to use insecure public Wi-Fi hotspots. This is done through transferring data via an encrypted channel to ensure personal data safety, so users’ devices are protected on any connection.
· Oh no! I’m bored but my phone’s battery is getting low – what am I going to do?
Users can track their battery level thanks to a countdown of how many minutes are left until their device shuts down in the Kaspersky Security Cloud interface. There is also a wide-range of portable power supplies available to keep device batteries charged while on-the-go.
· I’ve lost my phone! How will I keep myself entertained now?
Should the unthinkable happen and you lose or have your phone stolen, Kaspersky Security Cloud can track and protect your device from data breaches, for complete peace of mind. Remote lock and locate features ensure your device remains secure until you are reunited.