Cyber security used to be all about prevention, but as breaches become a matter of when rather than if, the new watchword is resilience, writes ARTHUR GOLDSTUCK.
There was a time when all one needed to keep computers safe was up-to-date anti-virus software. Then the hackers upgraded their armoury and we needed firewalls for both networks and personal computers. Finally, cyber criminals developed an all-out assault, in which thousands of compromised computers would be roped in as “bots” to mass-attack a target. Known as a Distributed Denial-of-Service or DDoS attack, it has taken down even the mightiest technology champions like Facebook and Google.
As a result, for some years now, information security has been seen as an arms race between the hackers and the defenders. The latter have never been willing to acknowledge that the hackers tend to have the upper hand, but this reality is slowly beginning to dawn on them.
So, while up-to-date information security tools and defences remain critical, they can no longer define security strategy.
“People are realising there’s no silver bullet, no one technology that will help them clamp down on cyber threats,” says Heino Gevers, Customer Experience Manager at Mimecast South Africa, specialists in email protection and management. “The answer is not to use more technology, but to develop something called cyber resilience.”
This refers only partly to the ability to withstand attacks. Primarily, it deals with now one responds when an attack does take place, as well as what processes are in place to protect customer information, how these processes are documented, and whether the company has a strategy for evolving its responses.
Right now, for example, many companies are struggling to get to grips with the Protection of Personal Information (POPI) Act, which has been signed into law, but is not yet active due to provisions that have not yet been met. A key element of POPI is a requirement to disclose any security breaches that may have compromised customer information.
Last year, the Ster-Kinekor website suffered a major breach that resulted in millions of user names and passwords being exposed. The company was not obliged to report it, and it only came to light as a result of being given as a case study during a global cyber security conference.
Under POPI, not only would a company be obliged to disclose such a breach, but it would also have to explain what measures had been in place to protect its customers, and how it was addressing the consequences. In effect, POPI compliance would be a key step towards cyber resilience.
“Companies have to ask themselves the question: what have they done today to try to understand POPI and the new cyber laws, and what it means for their business,” says Gevers.
“A lot of it speaks to how you put measures in place, how you document those measures when there is a breach, and about the processes and people components. It’s not a nice-to-have: it’s going to be mandatory.”
Once a company start unpacking these demands, he says, it gets to the core of new cyber security demands.
“Firstly, there is no silver bullet. Secondly, a defensive strategy should evolve to a resilience strategy, ie instead of only trying to prevent it, know what to do when it happens and be able to answer the question: did you do everything in your power to protect customers, users and data?”
The concept can be extended to individuals as well. Everyone should have a plan in place for when things go wrong. For example, if a virus infects your computer or smartphone, or you are conned into downloading software that locks you out of your computer, do you have a backup somewhere? Can you log into Microsoft OneDrive or GoogleDrive and get access to the latest versions of all your documents?
If you don’t have that kind of online backup, are you backing up onto an external hard drive or even USB flash drive? Are you able to change the password on your online bank account or social media network at a moment’s notice?
If none of that has even occurred to you, then you are not even close to cyber resilience. But with that checklist in hand, you can begin the process.
For companies, entire departments exist to take that responsibility off the hands of individuals, but every employee should be involved in the process.
“Cyber resilience is best deacribed as a famework consisting of five pillars,” says Gevers. “It makes it simple for organisations to understand where to start and to refine these pillars.”
The five pillars of cyber resilience can be summed up as:
- Preparing and identifying what information is being processed in an organisation and ientifying what systems interact with that information. It should then be classified according to confidential company information, confidential customer information, or public knowledge.
- Reasonable protection of the organisation, which includes having a clear understanding of the comapany’s information security needs.
- Swift detection of a breach, on the understanding that, as Gevers put it, “the sooner you can detect a breach, the better you can mitigate financial damage”.
- Swift reponse, which includes having a business continuity plan in place, and transparent communication with all stakeholders. “How do I repsond to inernal staff, and who owns that communication? It all has to be approved in advance,” says Gevers. “Don’t deal with the issue in isolation or sweep it under the carpet.”
- How you recover is possibly the most critical pillar. “Most organisations don’t have a plan to restore operations. Most restore from a backup. They need to acknowledge that ransomware and other threats are evolving, so you cant recover in the way you did in past, if the criminals still have your intellectual property.”
Bring your network with you
At last week’s Critical Communications World, Motorola unveiled the LXN 500 LTE Ultra Portable Network Infrastructure. It allows rescue personal to set up dedicated LTE networks for communication in an emergency, writes SEAN BACHER.
In the event of an emergency, communications are absolutely critical, but the availability of public phone networks are limited due to weather conditions or congestion.
Motorola realised that this caused a problem when trying to get rescue personnel to those in need and so developed its LXN 500 LTE Ultra Portable Network Infrastructure. The product is the smallest and lightest full powered broadband network to date and allows the first person on the scene to set up an LTE network in a matter of minutes, allowing other rescue team members to communicate with each other.
“The LXN 500 weighs six kilograms and comes in a backpack with two batteries. It offers a range of 1km and allows up to 100 connections at the same time. However, in many situations the disaster area may span more than 1km which is why they can be connected to each other in a mesh formation,” says Tunde Williams, Head of Field and Solutions Marketing EMEA, Motorola Solutions.
The LXN 500 solution offers communication through two-way radios, and includes mapping, messaging, push-to-talk, video and imaging features onboard, thus eliminating the need for any additional hardware.
Data collected on the device can then be sent through to a central control room where an operator can deploy additional rescue personnel where needed. Once video is streamed into the control room, realtime analytics and augmented reality can be applied to it to help predict where future problem points may arise. Video images and other multimedia can also be made available for rescuers on the ground.
“Although the LXN 500 was designed for the seamless communications between on ground rescue teams and their respective control rooms, it has made its way into the police force and in places where there is little or no cellular signal such as oil rigs,” says Williams.
He gave a hostage scenario: “In the event of a hostage situation, it is important for the police to relay information in realtime to ensure no one is hurt. However the perpetrators often use their mobile phones to try and foil any rescue attempts. Should the police have the correct partnerships in place they are able to disable cellular towers in the vicinity, preventing any in or outgoing calls on a public network and allowing the police get their job done quickly and more effectively.”
By disabling any public networks in the area, police are also able to eliminate any cellular detonated bombs from going off but still stay in touch with each other he says.
The LXN 500 offers a wide range of mission critical cases and is sure to transform communications and improve safety for first responders and the people they are trying to protect.
Kaspersky moves to Switzerland
As part of its Global Transparency Initiative, Kaspersky Lab is adapting its infrastructure to move a number of core processes from Russia to Switzerland.
This includes customer data storage and processing for most regions, as well as software assembly, including threat detection updates. To ensure full transparency and integrity, Kaspersky Lab is arranging for this activity to be supervised by an independent third party, also based in Switzerland.
Global transparency and collaboration for an ultra-connected world
The Global Transparency Initiative, announced in October 2017, reflects Kaspersky Lab’s ongoing commitment to assuring the integrity and trustworthiness of its products. The new measures are the next steps in the development of the initiative, but they also reflect the company’s commitment to working with others to address the growing challenges of industry fragmentation and a breakdown of trust. Trust is essential in cybersecurity, and Kaspersky Lab understands that trust is not a given; it must be repeatedly earned through transparency and accountability.
The new measures comprise the move of data storage and processing for a number of regions, the relocation of software assembly and the opening of the first Transparency Center.
Relocation of customer data storage and processing
By the end of 2019, Kaspersky Lab will have established a data center in Zurich and in this facility, will store and process all information for users in Europe, North America, Singapore, Australia, Japan and South Korea, with more countries to follow. This information is shared voluntarily by users with the Kaspersky Security Network (KSN) an advanced, cloud-based system that automatically processes cyberthreat-related data.
Relocation of software assembly
Kaspersky Lab will relocate to Zurich its ‘software build conveyer’ — a set of programming tools used to assemble ready to use software out of source code. Before the end of 2018, Kaspersky Lab products and threat detection rule databases (AV databases) will start to be assembled and signed with a digital signature in Switzerland, before being distributed to the endpoints of customers worldwide. The relocation will ensure that all newly assembled software can be verified by an independent organisation and show that software builds and updates received by customers match the source code provided for audit.
Establishment of the first Transparency Center
The source code of Kaspersky Lab products and software updates will be available for review by responsible stakeholders in a dedicated Transparency Center that will also be hosted in Switzerland and is expected to open this year. This approach will further show that generation after generation of Kaspersky Lab products were built and used for one purpose only: protecting the company’s customers from cyberthreats.
Independent supervision and review
Kaspersky Lab is arranging for the data storage and processing, software assembly, and source code to be independently supervised by a third party qualified to conduct technical software reviews. Since transparency and trust are becoming universal requirements across the cybersecurity industry, Kaspersky Lab supports the creation of a new, non-profit organisation to take on this responsibility, not just for the company, but for other partners and members who wish to join.